Trusted Agent profile

John D Wood and Co Short Lets reviews

3.8

★★★★★ Good

303 reviews across 2 platforms

15, Belgrave Square, London SW1X 8PS

John D Wood and Co Short Lets's London office at 15 is rated 3.8 out of 5 across 303 reviews on two platforms, including 96 Google reviews rated 4.8. The 207 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

96

Reviews on Google

This office

Trustpilot logo

207

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

A huge gratitude to Kathryn Gittins and the team of the JOHN D WOOD & Co. Agency for the best experience of finding and renting a property in London. We were looking for some special flat across the SW3 borough and we were so happy to be encouraged by extremely supportive and customer-focused assistance from Kathryn throughout the entire process of our move-in. Thank you so much and wish all the best! NB. Hope to cooperate again.

Elena · 16 November 2025

Agent replied · 16 April 2026

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Google

Kathryn was a pleasure to work with and the wider team made everything so easy during my flat hunt. Professional and quick, highly recommend to anyone in the market!

Rafal · 26 March 2026

Agent replied · 16 April 2026

Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Google

A thoroughly positive experience with Russell Williamson and Evie Kirk from start to finish. Particularly noteworthy a general attitude of understatement and professionalism, the realistic valuation of my leasehold property, good judgement regarding the suitability of potential buyers as well as the expertise in dealing with short leases supported by the company's surveying department. Russell's guidance and assessment were measured and proved spot on. Evie's flexibility and excellent judgement with regards to prioritising suitable buyers resulted in the perfect match and a successful transaction. I highly recommend Russell and his team and would certainly work with them again.

Susanne · 29 July 2024

Agent replied · 25 August 2024

Many thanks for your fantastic 5* review and recommendation Susanne. Best wishes, Lucy, Customer Relations.

5/5

Google

We are so happy in our new home. Thank you Kathryn for your positive energy in guiding our decision. The help and guidance was above and beyond and the process very smooth and efficient. Thank you to all the team at John D Wood.

Penny · 16 October 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review Penny. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

I continue to be impressed by the ethos, professionalism, following up and friendliness of the Lettings team at JD Wood. My relationship with them - or other entities that eventually came to be known as JD Wood - started in 2011. They are still one of the few firms I turn to when as a landlord I need to market my property. And even if I don’t end up renting it through them, it is not through lack of effort on their part. It is a pleasure to deal with the people who work there, they are responsive, hard working, enthusiastic and have a good feel for the market. Thank you to everyone in the Chelsea team and especially Simon, Romy and Ben.

Danai · 26 March 2024

Agent replied · 15 June 2024

Many thanks for your marvellous 5* review and your kind words Danai . Best wishes, Lucy, Customer Relations.

5/5

Google

We had a fantastic experience with Kathryn from John D Wood. She was professional, responsive, and incredibly supportive throughout the process of finding our apartment in Chelsea. Kathryn made everything smooth and stress-free, and we couldn’t be happier with our new home.

Annabelle · 8 September 2025

Agent replied · 16 April 2026

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Annabelle. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026

5/5

Trustpilot

Great

We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.

Customer · 17 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood and Co Short Lets's Google reviews

Questions about John D Wood and Co Short Lets

How many reviews does John D Wood and Co Short Lets have?

John D Wood and Co Short Lets's London office has 303 reviews across two platforms: 96 on Google, 207 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood and Co Short Lets's rating?

John D Wood and Co Short Lets is rated 3.8 out of 5 across all 303 reviews, and 4.8 out of 5 on Google from 96 reviews, checked 9 October 2026.

Where is John D Wood and Co Short Lets's London office?

John D Wood and Co Short Lets, 15, Belgrave Square, London SW1X 8PS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.