Trusted Agent profile · London
★★★★★
433 reviews across 2 platforms
45, Turnham Green Terrace, London, W4 1RG
John D Wood and Co Sales's office in London, at 45, is rated 4.1 out of 5 across 433 reviews on two platforms, including 225 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards John D Wood and Co Sales won in 2026.
The Trusted Agent 2026 results for John D Wood and Co Sales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
GoogleI have had a very good experience with John D Wood & Co. They have lot of good properties in Chiswick area and they give me hight quality service.
5/5
GoogleJohn D Wood is by far the most professional and helpful estate agency I have dealt with in Chiswick (and I have dealt with most of them!)
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Hello Scott, Our local team have searched their systems in order to make contact with you to better understand your rating, as customer experience is very important to them. However, they have been unable to locate any client that matches your user name. With this in mind, we do believe you may have left your rating in error, or for the wrong team. Should you wish to help us in verifying you as a client, please do contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Care.
5/5
TrustpilotVery friendly and responsive staff!
Rating only, no written review.
5/5
TrustpilotAlex helped me with an awkward tennent
Rating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for your 5* review. Best wishes, Lucy.
1/5
GoogleRating only, no written review.
Hi Ryan, if you would like some help please may you contact the branch at 020 8454 7465 so we can discuss your problem. Branch Manager
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Sales's London office has 433 reviews across two platforms: 225 on Google, 208 on Trustpilot (across the whole business).
John D Wood and Co Sales London is rated 4.1 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 225 reviews.
Yes. In The Trusted Agent 2026 awards: John D Wood and Co Sales, London won Gold; John D Wood and Co Sales, Esher won Trusted Agent.
John D Wood and Co Sales London, 45, Turnham Green Terrace, London, W4 1RG.
