Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSteve and I want to thank the team for everything you did regarding the sale of our house. We felt incredibly supported by Mani and William. We really appreciated the phone calls keeping us informed as to what was going on. As you were liaising with us in New Zealand you were always considerate of the time difference. You were very open to suggestions from us and answered our questions promptly and with reassuring knowledge . We have had the best care firstly from Laura, in rentals and then from you both and the rest of the team. You have all done J D Wood proud and we would have no hesitation in recommending you to others.
Wendy · 2 September 2025
Agent replied · 12 December 2025
Thank you Wendy for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotGreat experience with John D Wood
I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!
Andra · 23 April 2026
★★★★★ 5/5
TrustpilotAdvice on sale of flat
I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.
Nicholas · 17 April 2026
★★★★★ 5/5
TrustpilotGreat service always helpfull
Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.
Ben · 17 April 2026
★★★★★ 5/5
GoogleI’m new to London and John D Wood have been excellent at helping me find my new home. Naomi was fantastic - she helped me find the perfect home and took the time to understand what I was looking for. The whole process was smooth and stress free, and Naomi and Hannah were very personable and attentive throughout. Highly recommend!
Annie · 12 November 2025
Agent replied · 12 December 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotBig Thank you to David and His team at Dockland & City Branch!
We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.
Funmi · 20 April 2026
★★★★★ 5/5
TrustpilotBrilliant experience with Battersea Lettings…
We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.
Nicola · 2 September 2026
★★★★★ 5/5
GoogleI had a great experience with John D Wood & Co while looking for an apartment in Chiswick thanks to Molly and Laura.
And I want to give a special mention to Molly as she was friendly, professional, and she really went the extra mile to help us.
She made the whole process much smoother by keeping everything on track and helping us communicate effectively with the property owner.
Molly and Laura’s efforts made what could have been a stressful experience so much easier.
Thank you for all your help and support!
Çığda · 19 December 2024
Agent replied · 11 December 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my fiancée just bought our first property and had the pleasure to work with Will Rothery. Will was super supportive and helped us navigate through the process.
Understood what we needed, worked with us with solicitors and ultimately got the process done in the time we needed to (with our tenancy fast coming to an end!)
Would highly recommend working with Will and the team at John D Wood.
Aaron · 16 April 2025
Agent replied · 21 June 2024
Aaron, many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you so much to Bradley Gilchrist…
Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.
Susan · 27 April 2026
★★★★★ 5/5
TrustpilotAndrew Simpson was extremely helpful…
Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.
Alicja · 13 August 2026
★★★★★ 5/5
TrustpilotJohnny Moore John D Wood Review
From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.
Johnny · 25 April 2026
★★★★★ 5/5
GoogleThank you very much for your cooperation and dedication. The team turned out to be wonderful and extremely helpful. Email and phone communication were of a very high standard.
Special thanks to Naomi for her professionalism and excellent work.
Thank you once again and best regards.
Robert
Roberto1212dak · 12 November 2025
Agent replied · 12 December 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy experience with the agency was impeccable thanks to Georgia. She handled everything with great composure and efficiency. If you are looking for property in Chiswick, ask for Georgia
George · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotWe had a great experience selling through John D Wood
We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.
Flora · 4 June 2026
★★★★★ 5/5
GoogleKit and the team in Chiswick have been wonderful in selling my property. Crystal clear advice, excellent communication plus an efficient approach to every situation. I have no hesitation in recommending them to anyone looking to sell a property in Chiswick.
Tony · 28 November 2025
Agent replied · 12 December 2025
Thank you for your 5* review and recommendation Tony. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJust sold house through JDW, and it was a mercifully smooth operation mainly thanks to Will Rothery and his calm, and organised approach. His communication at all times through the process was excellent - with texts confirming viewings and verbal feedback after. Very accommodating and patient and always at the end of the phone if needed. Excellent service all round.
Sarah · 16 April 2025
Agent replied · 21 June 2024
Sarah many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotCharlie Peplow in Chelsea Green
I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!
Florence · 16 June 2026
★★★★★ 5/5
TrustpilotOur sale of a property in Surbiton
Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.
JustAnswer · 15 August 2025
★★★★★ 5/5
GoogleThe team at John D Wood, Chiswick were absolutely awesome!!!
I’d like to thank the entire team, including all the background members who are often not seen. In particular, I’d like to mention William Rothery. If I could rate him out of 10, I’d give him at least 12!!!!
It was such a pleasure dealing with a really motivated professional that considered ‘well above average’ to be achievable and took on the challenge at hand.
When we approached John D Wood, we had an extremely tight window in which to achieve a completed sale successfully.
This meant that we needed a dedicated, determined and passionate achiever to help us get the job done in record time.
William, very enthusiastically and through his hard work and determination very calmly and efficiently, simply rose to the occasion and delivered on the challenge at hand, presenting us with a few offers and then carefully guiding the process through to exchange and completion in the extraordinarily short timeframe agreed by all parties.
He kept us updated with regular feedback, which made the whole process so much easier.
Thank you Will, I’ll definitely be recommending you over and over again!!!
David · 16 April 2024
Agent replied · 21 June 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleWe had a tricky sale in an already tricky housing market. Our first “sale” fell through. Then the second buyers’ mortgage company refused to lend to them until we had foam spray insulation removed from our loft. This eventually led to the entire roof being replaced, with all the accompanying delays.
But Julian and his team stayed helpful and supportive throughout the long saga, smoothing out any misunderstandings & helping to keep the sale on track. Thank you for that!
We would highly recommend them.
Martin · 16 April 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSuperb team (Docklands and City)
I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.
Matt · 17 April 2026
★★★★★ 5/5
TrustpilotProfessional and helpful
Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.
B · 14 May 2025
★★★★★ 5/5
GoogleWill exceeded all my expectations when selling my property. His professionalism, attention to detail, and excellent communication skills made the whole process smooth and with as little stress as possible. I highly recommend Will to anyone looking to buy or sell a property. Thank you, Will, for your outstanding service!
Marnie · 16 April 2025
Agent replied · 26 August 2024
Many thanks for the fantastic recommendation and 5* review Marnie. Kind regards, Lucy, Customer Relations.
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