John D Wood and Co Sales London reviews

★★★★★ 5/5

Google

I could not recommend this team more highly. Rob Philip especially proved to be an ace negotiator when dealing with a particularly pedantic and unrealistic/unreasonable firm of solicitors acting for the buyers and kept everything on track brilliantly, whilst maintaining a sense of humour ! This made the transaction a lot less stressful than it already was.

George · 16 April 2021

★★★★★ 1/5

Trustpilot

John D WOOD Battersea Park Road

AS · 27 January 2026

★★★★★ 1/5

Trustpilot

Incredibly rude staff

I rented a property that was part managed by John D Wood. The service was just awful - whenever we wanted something done with any urgency, they never responded. As soon as they wanted something, we'd receive really abrupt and quite rude emails demanding that we respond immediately. The tone of all staff was rude and often accusatory. I still have no idea what the landlord paid them for as they didn't manage the property as we dealt with all the maintenance issues.

Isabel · 5 July 2022

★★★★★ 3/5

Trustpilot

Average performance

A recent new tenant who turned out to be very pleasant was found very quickly. The previous Tenancy Find was supposed to be for two tenants in the flat whereas in fact there were three and I was not happy about that.

Sheila · 17 August 2020

★★★★★ 5/5

Trustpilot

Parsons Green Team

The team were excellent in helping me recently find and move into a property with short deadlines. Nicole was especially helpful in ensuring everything moved quickly and seamlessly. Would highly recommend.

Rich · 23 April 2022

★★★★★ 5/5

Trustpilot

Excellent Experience

John D Wood & Co. recently helped me to sell my property and I found them extremely professional and very helpful. Nothing seemed to be too much trouble and when a storm took down a tree and demolished the hedge, they immediately got a chap along to sort it out.Their communication regarding feedback from potential buyers was superb. I never had to chase them for information and I would recommend them to anyone wishing to sell a property.

Lavina · 8 June 2022

★★★★★ 5/5

Trustpilot

The JDW Chelsea Green sales team worked…

The JDW Chelsea Green sales team worked tirelessly to sell my property in 2020, despite the lockdowns and the pandemic. In particular, I want to thank Robert, Jamie, Sema and Will for their enthusiasm and persistence. Well done!

Evgeny · 23 January 2021

★★★★★ 5/5

Google

Keelie has been very efficient in helping me to find the correct flat. She was really helpful, nice, and quick to react and answer any questions I had. The all process was very fast. She has done a truly good job. I would definitively recommend her.

Tom · 16 April 2016

★★★★★ 5/5

Trustpilot

I have had consistent help and good…

I have had consistent help and good advice from all those at the Wandsworth office. Shoeni is standout in her knowledge and attitude. Communication has been excellent over the many years I have used them as my letting agent.

Jeremy · 17 August 2020

★★★★★ 5/5

Google

Faron Sutaria has been great. Keelie did a great job patiently helping me find the perfect place and being extremely helpful throughout the entire process.I felt that everything was done in a timely and efficient manner and am happy that my search was accomplished with ease.

Sean · 19 June 2014

★★★★★ 1/5

Trustpilot

Waste of time

Waste of time. Never responded to my email enquiries or my telephone enquiries. Would not waste my time.

EM · 27 August 2025

★★★★★ 1/5

Trustpilot

Dishonourable

After we had our offer accepted Sally Behan in Weybridge called to tell us we had been gazumped. We increased our offer above asking price but were told they wouldn’t sell to us. Turns out when the seller found out our name they decided not to sell to us for ‘personal reasons’When pushed about ‘personal reasons’ she then said that there was actually a cash buyer who offered asking price. That property remained on the market for 5 weeks after that before it said under offer. Friends of mine were able to call and make viewings during this time. Disappointing that a company owned by Skipton Building Society would behave like this. The honourable thing to do would be stop acting for the seller but the commission was clearly more important.

Manish · 15 December 2021

★★★★★ 2/5

Trustpilot

Agent not trustworthy

I was told John D Wood (Primrose Hill) were a well respected local agency with whom I could sell my property, and they seem, on the surface, very professional. But I grew to dread calls from my allocated agent - a smooth talking, cocky young man - he seemed to constantly be on the side of the buyer, not mine. He told a couple of utter lies about offers coming in, he had a total lack of attention to detail, and eventually I ended up moving to a different agency where I had a much more pleasant experience. They may be on prime Primrose Hill high street, and have lovely properties for sale, but do not let that fool you! I just did not trust them. Go elsewhere.

SimonLondon · 21 October 2021

★★★★★ 5/5

Google

Keelie from Faron Sutaria was a pleasure to work with. She helped me find a fantastic one bedroom apartment in a short period of time. She understood exactly what I was looking for. I recommend using Keelie for any apartment search you may have.

Georgina · 19 June 2015

★★★★★ 5/5

Google

Very happy with the service and help one of the letting negotiator provided us. Sofiya Yakova was extremely kind and quick to answer all our questions. Very experienced and friendly negotiator which I highly recommend to anyone who is looking for a new home!

Julia · 16 April 2015

★★★★★ 5/5

Google

Having gone through several other agents in London for my move from abroad, I cannot recommend the team at JD Wood enough! Friendly, fast and correct, they always keep you in the loop about the details of the negotiation and help you along where they can in order to finalise it all effectively. Thanks!

Eva · 16 April 2020

★★★★★ 1/5

Trustpilot

Not valued as a buyer

We had a really stressful time as a buyer with JDW Esher. Details of the conditions of our offer we’re not passed onto vendor at all; when confronted with this when the transaction was at risk, it was glossed over / denied. We were also told a delayed completion was ‘impossible’. We ended up dealing direct with vendor, with a delayed completion, without issue. Got the feeling JDW were happy for us to lose out and simply switch to another buyer.

Mike · 9 September 2021

★★★★★ 1/5

Trustpilot

Terrible experience with the manager at John D Wood Southfields

Terrible experience with the manager at the Southfields branch. To call him arrogant would be an understatement!I have now sold and bought property through this branch. Dealing with the same agent each time. I would rather give my property away than ever use him again.If he asked a question he expected an answer immediately. sometimes calling twice in one day and following up with emails. Bullying tactics and bickering with me over any decision that didn't suit him. He has no idea how to treat customers and suspect he has no one supervising his behavior. He's a disgrace to any company and should work in a back room where he has no contact with customers.

Mrs · 23 July 2021

★★★★★ 5/5

Trustpilot

High calibre agents

I'm the landlord of a family-owned flat in Chelsea, and have used JDW for our last two tenancies.Initially, it was clear that Ed had a better knowledge of our neighbourhood than the other agents we tried. Given JDW's reputation, their fees were more reasonable than we expected - yet surprisingly the asking price was higher. It was a no-brainer, and more surprisingly, they managed to secure this higher level of rent, rather than it being a pitch just to win the business. When it came time to find new tenants, they again exceeded our expectations by securing (in the pandemic) 12 months advance rent at nearly the same rate.I wouldn't use JDW for management purposes as they seemed slightly inefficient (perhaps as all agents are?) when they organised our EICR. Aside from this, Ed has always had time on the phone to discuss anything from particularities to the state of the market - and his experience shows. Furthermore, his lettings team are very friendly and on the ball.Highly recommended.

Will · 28 June 2021

★★★★★ 1/5

Trustpilot

Estate agent that fails to adhere to tenancy agreement

Upon ending our contract, John D Wood failed to return the undisputed part of the deposit within the number of working days stated in the tenancy agreement (this was only returned after 10+ calls and numerous emails). The disputed part of the deposit amounting to several thousand pounds that the landlord attempted to withhold was unreasonable and ultimately deemed inappropriate by the courts. However, John D Woods did not acknowledge the tenant's evidence instead enabling and protecting the landlord's attempt to profit, upgrade the furnishings with our deposit and even steal money (for furniture that we had timestamped proof had been left in the property). Very uneven and biased estate agent, consistently acting in favour of landlord regardless of landlord's inappropriate behaviour.

Laura · 28 June 2021

★★★★★ 1/5

Trustpilot

WORST company

WORST company - they try to brand themselves as trustworthy but are cut from the same cloth. I worked for them so can speak in experience but they stole my commission in broad daylight. They are simply conditioned to be a bunch of hypocrites and thieves and will ensure their bottom line is what matters. Strongly advise to stay away from them. Don't believe in their marketing - they are all black wolves in sheep's clothing.

JULES · 27 January 2022

★★★★★ 1/5

Trustpilot

This company are scammers

This company are scammers, they ask for holding deposit then ask for 2yrs of rent upfront and when i told them it wasn’t possible they said they were going to issue a refund and it has been almost 3 weeks now and they haven’t issued it yett

Victor · 24 May 2024

★★★★★ 5/5

Trustpilot

Parsons Green team

The Parsons Green team have been brilliant throughout my whole process of finding and securing a rented property. From the first phone call to them, they have kept in regular contact and always been there to answer any questions quickly and efficiently. I'd like to especially mention Nicole C who has been there to liaise with throughout the whole process and has been approachable, efficient, and extremely helpful. Thanks again to the team

Olivia · 12 April 2022

★★★★★ 5/5

Google

As a fee earner for a local conveyancing firm of solicitors, we have dealt with Nadiye on numerous occasions. We have always found her to be professional, helpful and pro-active in all aspects of the transaction. Paul Skilbeck - Solicitor

Isabel · 16 April 2016