John D Wood and Co Sales London reviews

★★★★★ 5/5

Google

We have been extremely pleased with the service provided by John D Wood during our tenancy application and moving in process. Our estate agent Amanda Plummer was extremely prompt, professional and genuinely in the business of making our transition into our new home comfortable and pleasurable experience.PositiveResponsiveness, Quality, Professionalism

Ankit · 26 August 2021

★★★★★ 4/5

Google

Chris recently sold out southfields property in what was a challenging transaction. Chris worked with us diligently through the timing consuming and sometimes frustrating process. He worked hard to remain in contact with all parties involved so a great transaction was achieved in the end. Thank you Chris and best of luck for 2020.

Nik · 20 June 2020

★★★★★ 5/5

Trustpilot

Fresh in the UK and never let a…

Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.

Julija · 18 April 2026

★★★★★ 5/5

Trustpilot

I was looking for a 2 bed in Notting…

I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!

Alessandro · 23 April 2026

★★★★★ 5/5

Trustpilot

Becca is a star.

Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.

Konstantinos · 5 October 2022

★★★★★ 5/5

Google

We sold a flat in sw19 with JD Wood and they were excellent through the whole process. Chris & Lewis were professional, knowledgable and friendly, I would highly recommend them as agents.

Andrea · 20 June 2023

★★★★★ 5/5

Google

A huge thank you to all the John D Wood Team at Southfields, Chris, Lewis and Jack who did a fantastic professional job when selling my flat. From valuation to completion, everyone was very professional and kept me informed every step of …

Bernadette · 16 April 2025

★★★★★ 5/5

Trustpilot

Great Lettings Support Centre

As a landlord, the Lettings Support team at the Docklands & City branch genuinely exceeded my expectations. Bryan Norton Crail in particular was brilliant in a) securing a buildings insurance claim for a leaking pipe and b) holding the management company to account and getting them to accept responsibility.

D.Morris · 30 December 2025

★★★★★ 4/5

Google

Purchase of property was handled very well by Charles. He was very responsive and organised. Always available and returned any call. Stressful purchasing during lockdown but didn't feel any pressure at all. Viewings were conducted well and he always answered any queries that I had.PositiveResponsiveness

Kirsty · 26 October 2021

★★★★★ 5/5

Google

We were very happy with the service we received to sell our property through John D Wood recently. Chris, especially, was always professional, prompt to respond and extremely personable. We would recommend Chris and his team to anyone who was looking to sell their property. Thank you for all your help!

Pam · 20 June 2020

★★★★★ 5/5

Trustpilot

I recommend these guys to anyone who listens!

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.

Alice · 21 January 2021

★★★★★ 5/5

Google

Would thoroughly recommend JDW Southfields. They found a buyer within two or three weeks of being instructed, whilst the property had been on with another agent for nearly 3 months with no offers! Elaine was extremely efficient and proactive in keeping the process moving forward right through to successful completion.

Mark · 20 June 2020

★★★★★ 5/5

Google

It has been a great experience buying a home via John D Wood. Lewis was exceptionally professional, responsive & very patient especially when progression wasn’t going smoothly. Highly recommended.

Lilly · 20 June 2023

★★★★★ 5/5

Trustpilot

The Battersea Team were brilliant to…

The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!

Paul · 24 November 2020

★★★★★ 4/5

Google

Purchase of property was handled very well by Charles. He was very responsive and organised. Always available and returned any call. Stressful purchasing during lockdown but didn't feel any pressure at all. Viewings were conducted well and he always answered any queries that I had.PositiveResponsiveness

Kirsty · 20 June 2021

★★★★★ 1/5

Trustpilot

Jaw-droppingly useless

To describe the agents of the Wandsworth branch of John D Wood as 'incompetent' is to do that word a disservice. Their inability to do even the most basic elements of their job would be hysterically funny if you were not the one to bear the brunt of their idiocy. From the moment I moved in as a tenant to when landlord sold the house, any interaction with John D Wood would leave me agog at how utterly useless and unnecessarily aggressive they were at their jobs. They treated us tenants as though we were pests and an annoying inconvenience. Their bias towards our landlord wasn't hidden, and we were lucky that we had a good relationship with him that CCing him into our communications with John D Wood would lead to a solution to whatever we were trying to sort out. They surpassed themselves in incompetency when our landlord sold our house. "24 hours notice for viewings? Nah, we'll just turn up with interested buyers when we want." I came home early from work one day to find viewers ALONE IN THE HOUSE who said that the agent had "just left". Said agent also insisted that we allow the eventual buyers bring their family around on a day to view that we had said multiple times that we could not accommodate, making a viewing appointment and not turning up to the viewing, leaving me to deal with the frustrated would-be viewers. But a standout communication from this agent was when we emailed our concerns about potentially not being able to move should a national lockdown occur and being told that we were "being unnecessarily hysterical" and being "ensnared by media speculation". Upon that, we decided to leave sooner than we had planned, which turned out to be a couple of days before lockdown happened.There is also no internal communication between agents and a lot of buck-passing from what I can gather. TL;DR John D Wood's agents are incompetent, useless at their jobs, aggressive and dismissive to tenants, will not reply to communications from tenants, but will harass tenants almost hourly if they want something done "ASAP". Avoid at all costs if you are looking to rent, and be wary if you are a landlord/looking to sell.

Marian · 13 August 2020

★★★★★ 5/5

Trustpilot

Thank you Denise

Denise at the Beckenham branch was fantastic at keeping me informed of progress throughout the sales period from initial offer to exchange and completion. She was very proactive in following up and assisting with the resolution of outstanding queries. Thanks Denise

Steve · 29 July 2024

★★★★★ 1/5

Trustpilot

I wish that I read the reviews prior to…

I wish that I read the reviews prior to my dealings with this agent. I’ve been a landlord for decades, have mostly stayed with the same company for a very long period, any issues were always resolved promptly and I felt that my custom was important.

Marie-france · 29 December 2025

★★★★★ 5/5

Trustpilot

I just moved into a new flat in Notting…

I just moved into a new flat in Notting Hill. The team was always very responsive, on top of everything! I’m so happy with my new property and the service they’ve provided.

Andrea · 23 April 2026

★★★★★ 5/5

Trustpilot

Helpful and friendly

Always very helpful,friendly and supportive whilst remaining professional. Gave good advice. Appreciated individual circumstances. Always answered my queries. Stayed with us through a long process with a positive outcome.

Jane · 15 May 2026

★★★★★ 5/5

Trustpilot

Easy first time buying experience at JDW

Working with Sophie and the rest of her team to purchase my first flat has been great. Always quick to get back to me, friendly and making the home buying experience positive.

Anon · 22 April 2026

★★★★★ 5/5

Google

We recently purchased a property through John D Wood & Co in Southfields. Unfortunately, the transaction turned out to be somewhat protracted because there was an acrimonious matrimonial dispute on the seller's side and one party was …

Alpa · 16 April 2025

★★★★★ 5/5

Trustpilot

Great help

Thank you, Paris and staff at Notting Hill office for doing a great job renting out our two-bedroom flat despite a tough market. We really appreciate your hard work and professionalism.

Melanie · 24 April 2026

★★★★★ 5/5

Google

Really impressed with the service from JDW. Patiently showed us around properties for a while, until we were in a position to offer. Elaine was super helpful from start to finish, quickly responding to any queries and even helping us find a nursery locally. Would highly recommend!

Tim · 20 June 2020