Trusted Agent profile · London
★★★★★
343 reviews across 2 platforms
59 Cadogan Street, London, SW3 2QJ
John D Wood and Co Lettings's office in London, at 59 Cadogan Street, is rated 3.7 out of 5 across 343 reviews on two platforms, including 133 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and efficient estate agents. Service has been excellent throughout my search, and Georgie in particular has been a great help in finding and securing my dream home. I would highly recommend Georgie and the wider J D Wood South Kensington team if you are looking to sell/buy a property.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleKatherine was a pleasure to deal with from the moment we met her right through to the handover of keys - she was so professional, supportive and helpful, and took a genuine interest in our wants and needs to make sure we found a happy hone. We couldn’t be more grateful for her making what should’ve been a stressful moving period so seamless.PositiveQuality, Professionalism
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe had previously worked with another agency and the flat did not sell. I was recommended to John D. Wood & Co and had the pleasure of working with George Henderson who was not only very professional but also extremely nice. Great communication and answered all my many questions quickly! Thanks for selling our flat and making what was a very difficult sale easier! I would highly recommend George!
Really great to read another 5 star review for the John D Wood & Co. Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Sarah.
1/5
TrustpilotAVOID JDW AT ALL COSTS
PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.
5/5
GoogleWe worked with them while purchasing our new home and would like to thank them for their efforts and professionalism throughout the whole process from start to end. George Henderson was a great broker to work with. He effectively liaised with all the parties involved in our purchase, was always responsive to our queries thoroughly and speeded up the process as much as possible. Highly recommend !
Thank you for taking the time to leave this fantastic five star review. We hope you are enjoying your new home. I will pass on your kind words to George and the entire team at John D Wood & Co. on Gloucester Road. Many Thanks.
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
5/5
GoogleI dealt with Sam Rogers on various property viewings and always found her to be extremely professional, personable and attentive to what me and my partner were looking for. I would make sure to use Sam Rogers on any future viewings and would highly recommend her to anyone looking to go down the lettings route.PositiveProfessionalism, Value
Thank you for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
5/5
GoogleSardar has been an excellent support for the properties that JDW manages for me. He is responsive, balanced and always leans in. Thank you! Highly recommended
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been dealing with many agencies, and John D Wood, so far, has been the most professional, responsive, knowledgeable and reliable. Tania was particularly helpful with my search; I could always reach her and she was doing her best to find a perfect place for me, very grateful! I would recommend her anytime!PositiveQuality, Professionalism
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleJohn D Wood as a whole were wonderful, but Katherine went above and beyond in helping us. She quickly got a sense for exactly what we were looking for in a property and helped us find our perfect home without wasting anytime. Super responsive and generously helpful - can't say enough, thanks Katherine!PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards, Lucy, Customer Relations
1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
4/5
TrustpilotJohn D Wood Wandsworth Positive Feedback
We have dealt with John D Wood in Wandsworth both to purchase a property and to sell one. Our experience has been positive, particular with Stewart Harrison, Head of Sales, who was extremely responsive, knowledgeable and on the ball. Stewart always took the time to speak to us, answer questions and give advice. Jimmy Gallagher was also fantastic.
1/5
TrustpilotSuch a terrible experience!
We have had such a bad experience with John D Wood in Battersea. Their lettings team doesn’t respond to e-mails, paperwork is done incorrectly, keys for our house weren’t accounted for. The management of this office is equally as diabolical and I would steer clear of using them in any capacity.
5/5
GoogleThe team at John D Wood & Co Estate Agents South Kensington handled every step of the move smoothly and efficiently. Stefania was very accommodating setting up multiple viewings of the property to suit our schedule and ensuring every detail was clear. Would highly recommend working with them to find your next property.PositiveResponsiveness, Professionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
5/5
TrustpilotGreat experience dealing with Bradley…
Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!
1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
4/5
GoogleJohn D Wood has been our lettings agent of choice. They are responsive, helpful and, most of all, work as a team! Staff turn over, if any, is not allowed to affect quality of service. Which is quite unusual, because service is often on …
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFresh in the UK and never let a…
Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.
5/5
TrustpilotI was looking for a 2 bed in Notting…
I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!
5/5
TrustpilotBecca is a star.
Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.
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