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JLL Kensington London reviews

4.8

★★★★★ Excellent

373 reviews across 3 platforms

387 Kensington High Street, London, W14 8QA

Part of JLL Kensington, see every office.

JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.

Google logo

4.8 / 5

349

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

12

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL Kensington London

Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with George Lamb as my estate agent, and I couldn't be more impressed. George's professionalism, expertise, and dedication were evident throughout the entire process. From our initial consultation to …

Adam · 8 October 2024

5/5

Google

I rented a flat recently with George Reeves and he was very helpful and efficient. Very happy with everything. Great service.

Dena · 12 May 2025

5/5

Google

Excellent staff! I looked for apartment while I was not in London. Fortunately, JLL helped me to find the ideal flat, especially Thomas Smithdale. All procedures went smoothly and clearly. Really trusted Lettings Agent. Highly recommend.

Thi · 5 November 2018

5/5

Google

Excellent Professionals - Jess and Tom were discreet, efficient and speedy in securing the purchase of our new property. Refreshingly savvy with a sense of humour that helped ease what is usually a tedious process.

M · 22 May 2019

5/5

Google

Excellent service and a great team helped to sell an apartment in Hammersmith special thanks goes to Reem who coordinated the whole process in a very professional way

Khalid · 22 May 2023

Agent replied

Dear Khalid, Thank you for taking the time to leave us a 5 star review. Your opinion is … More

5/5

Google

Excellent staff! I looked for apartment while I was not in London. Fortunately, JLL helped me to find the ideal flat, especially Thomas Smithdale. All procedures went smoothly and clearly. Really trusted Lettings Agent. Highly recommend.

Yen · 22 May 2018

5/5

Google

Very positive for their responsive service provided when helping me with renting out properties.

Yuan’s · 19 July 2025

5/5

Google

We had the best professional experience when dealing with JLL, and their super agent George Reeves. George helped our family find a new apartment in central London at an extremely competive price. He amazed us with his professionalism, …

Abdulrahman · 8 October 2021

Agent replied

Dear Abdulrahman, Thank you for taking the time to write this review, it means a lot to us and we … More

5/5

Google

Had great experience in renting business with help and assistance of George Reeves. Highly recommended this office!

Ava · 12 May 2025

5/5

Google

George Reeves gave exceptional service and assistance. Thank you!

Sarah · 15 May 2024

Agent replied · 31 December 2023

Dear Sara, thank you for taking the time to leave us 5 star review, it means a lot! We'll pass on your kind words to George. Thanks, JLL

4/5

Google

It was great and helpful We had some issues but it was solved quickly Did they are best …

Sabeeka · 8 October 2023

Agent replied

Dear Sabeeka, Thank you for sharing your experience with it us and for your kind words to … More

1/5

Google

Horrible and unprofessional place I asked about a property to rent and I chased the non-responsive agent for 2 days. No response, just ignorance. I would not recommend them at all. I managed to get a viewing via another agency

Luca · 22 May 2021

Agent replied

Dear Luca, I am sorry to read your comments here. I would like to look into this issue and … More

5/5

Google

Highly satisfied with the service of George Reeves. He is a quick responsive, positive and honest guy who worked carefully to solve any issues with the apartment during the negotiation and agreement process.

Irina · 22 May 2022

Agent replied

Dear Irina, We'd like to thank you for taking the time to leave this review. … More

5/5

Google

Thanks to the real estate agent George Lamb who patiently introduced me the relevant information about renting a house, the work efficiency is also very fast, a very pleasant cooperation!

Xingyu · 25 September 2022

Agent replied

Dear Xingyu, We are very happy to hear you had great experience at JLL! Thank you for your kind words about George too, we are certain he will be very pleased to see this! Thank you, JLL

5/5

Google

Wonderful service from JLL and George Reeves over the years. Always available and super helpful.

Rebekah · 12 May 2025

5/5

Google

Our Winslow home had been listed for some months with another estate agent, with very little outcome. We decided to switch to Wilkinsons and things then moved quite quickly. The sales process was completed painlessly and without any major problems. We would definitely use Wilkinsons again.

Andy · 5 September 2018

Agent replied · 5 September 2026

Thank you. I am very fortunate to gave such a great team and our Winslow team really have passion and expertise.

5/5

Google

We had an amazing experience with George. He was really helpful and responded even out of his office hours. Highly recommend him

Senada · 22 May 2023

Agent replied

Dear Senada, Thank you for your review, and mentioning your experience with George. Reviews … More

5/5

Google

Was a pleasure working with George Reeves who was a great help in sorting out my move to London. Big thanks!

Karl · 15 May 2023

Agent replied · 14 April 2023

Dear Kar, we are happy to hear you had great experience at JLL thanks to George! Hope you are enjoying London! … More

5/5

Google

I have always had a positive experiences with Ken and the team over the years and look forward to more of the same in the future.

Liam · 9 April 2019

5/5

Google

George Reeves, a rather unconventional estate agent, made the whole expensive transaction rather pleasant. It went smoothly and according to plan.Thank you George.

Victor · 22 May 2020

5/5

Google

Kandi at Wilkinson's has been a great help in getting our purchase and sale exchanges over the line, despite an illogically difficult buyer. Always responsive and working hard on our behalf. Definitely recommended.

Patrick · 5 September 2021

Agent replied · 5 September 2026

Thank you for your comments regarding Kandi. I am delighted the deal has gone though for you. Merry Christmas.

5/5

Google

We listed with JLL as one of multiple agents, they did a great job despite the property being in disrepair and I'm sure the price we received was in large part down to the hard work of Muslim. They got us 7 times as many offers than the other agents combined, even if in the end the winning bid wasn't theirs, they did a great job

Becky · 22 May 2021

5/5

Google

Really supportive in our purchase of a property on sale through Wilkinson. Always there as a support and happy to help in whatever way they could

Nick · 10 July 2022

Agent replied · 10 July 2026

Glad to have been able to assist and good luck with your new property. If we can ever help, please contact us.

5/5

Google

Wonderful experience i had with the agent George Reeves.

Saad · 12 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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