Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to say a huge thank you to the JLL team who recently helped me find an amazing property in London. They were all extremely professional, efficient and speedy, any questions that I needed answering they answered. I would highly recommend their services to anyone looking for a property in London. Thank you again!
Louise · 22 May 2017
★★★★★ 5/5
GoogleTom Smithdale and the JLL team were very communicative and helpful in regards to my transatlantic move. I was unable to view the apartment in person but he continually kept me updated on every aspect of the unit with video tours and pictures and made the process as easy as possible. Thank you!
Edward · 22 May 2019
★★★★★ 5/5
GoogleWith my husband we highly recommend JLL services based on our recent experience with them in London. Our contact Sebastian Born arranged for us a viewing that ended up positively. He provided us with a high level of support throughout the …
Anaïs · 8 October 2019
★★★★★ 5/5
GoogleMy fiancé has rented an apartment from JLL with the help of George and he has given him an amazing service! We definitely recommend him and JLL if you are looking for an apartment in London.
Nathalia · 22 May 2021
★★★★★ 5/5
GoogleExcellent help from JLL Kensington and specifically George Reeves, who assisted me in finding the apartment i was searching for very smoothly. I would recommend anyone searching for an apartment in this area to contact him.
Faisal · 22 May 2021
★★★★★ 5/5
View Agents LandlordExcellent service for overseas owner
We recently acquired a flat in London and the level of service by all personnel at the branch were highly satisfactory specially being an overseas owner. They were able to respond and help with all queries efficiently. A very satisfying experience.
Rajiv · 3 October 2016
★★★★★ 5/5
View AgentsSpecial thanks and appreciation
Excellent service provided by Sebastian Born who was very efficient.
Special thanks and appreciation to Kate Amos who worked the extra mile on her week end to help us. It was greatly appreciated, We definitely recommend JLL Kensington!
PHILIPPE · 14 May 2019
★★★★★ 5/5
GoogleI would like to thanks JLL and specially Jessica Conway for her best effort and quick respond to my queries on regard of purchasing an apartment. She covers all the information you need. I wish you all the best Jess.
Ahmad · 22 May 2016
★★★★★ 5/5
GoogleI was after an apartment in Kensington's area and I found George Reeves through JLL. He has been really helpful and has fulfilled my expectations for the better. I recommend JLL and George Reeves
Laura · 22 May 2020
★★★★★ 5/5
View AgentsTimely and appropriate support provided by JLL
I rented an apartment through JLL Kengsington. Their support was very good, replying to all my questions and making the arrangements to have a smooth process. I would recommend JLL to other people interested on renting.
Rodolfo · 3 January 2019
★★★★★ 1/5
GoogleRating only, no written review.
O · 19 June 2026
Agent replied · 19 July 2026
Thank you for your feedback. We're truly sorry your experience fell short of the standards we set for ourselves, and we'd really value the opportunity to look into this and resolve your concerns directly. Please contact us at salescanarywharf@jll.com or lettingscanarywharf@jll.com so we can investigate this matter with you.
★★★★★ 5/5
GoogleRating only, no written review.
The · 10 June 2026
★★★★★ 5/5
GoogleHighly recommend agent George Reeves from JLL, super sharp, professional, helpful all the way around from A to Z. Very impressed with quality of service i received!
Ivar · 22 May 2020
★★★★★ 5/5
View Agents TenantGreat people, great company
JLL was very attentive, responsive, and quick to answer any/all questions we had. They made our search and our move-in go so smoothly and I recommend them 100%.
Jonathon · 30 July 2018
★★★★★ 5/5
View AgentsProfessional, responsive, positive people
We are very satisfied with the service provided by JLL
They were quite responsive and had a positive approach
I would highly reccomend working with them
Tiginhan · 19 November 2018
★★★★★ 5/5
GoogleThe JLL team have been great helping us finding our new home. Would highly recommend them if you are looking to rent a property in London
Zakaria · 22 May 2018
★★★★★ 5/5
GoogleMy flat was let within 24 hours and the tenant moved in two weeks later. JLL provided a quick, efficient, reassuring service. Would recommend.
Sally · 22 May 2018
★★★★★ 5/5
GoogleThe JLL team were very efficient and professional and found us a suitable tenant within a short time. Our appreciation and thanks.
Clement · 22 May 2019
★★★★★ 5/5
GoogleExcellent job & reactivity for high value properties. I recommend working with Maro Kyle as an agent in JLL kensington high street.
Bracknor · 22 May 2018
★★★★★ 5/5
GoogleRating only, no written review.
John · 19 November 2025
Agent replied · 19 July 2026
Thank you for giving us five stars!
★★★★★ 1/5
GoogleWasted half day with them. A lot of smiles, but nothing behind that. Highly inefficient.
Alina · 6 October 2019
★★★★★ 5/5
GoogleVery good service, seamless experience, I would really recommend them to everyone
Adam · 22 May 2020
★★★★★ 5/5
GoogleGood team, good agency. Very welcoming and friendly. I'd use them again and again
Kambiz · 22 May 2019
★★★★★ 5/5
GoogleTom with JLL provided excellent service helping me secure my apartment lease very efficiently.
Luc · 22 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.