Trusted Agent profile · London

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JLL Kensington London reviews

4.8

★★★★★ Excellent

373 reviews across 3 platforms

387 Kensington High Street, London, W14 8QA

Part of JLL Kensington, see every office.

JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.

Google logo

4.8 / 5

349

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

12

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL Kensington London

Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I would like to say a huge thank you to the JLL team who recently helped me find an amazing property in London. They were all extremely professional, efficient and speedy, any questions that I needed answering they answered. I would highly recommend their services to anyone looking for a property in London. Thank you again!

Louise · 22 May 2017

5/5

Google

Tom Smithdale and the JLL team were very communicative and helpful in regards to my transatlantic move. I was unable to view the apartment in person but he continually kept me updated on every aspect of the unit with video tours and pictures and made the process as easy as possible. Thank you!

Edward · 22 May 2019

5/5

Google

With my husband we highly recommend JLL services based on our recent experience with them in London. Our contact Sebastian Born arranged for us a viewing that ended up positively. He provided us with a high level of support throughout the …

Anaïs · 8 October 2019

5/5

Google

My fiancé has rented an apartment from JLL with the help of George and he has given him an amazing service! We definitely recommend him and JLL if you are looking for an apartment in London.

Nathalia · 22 May 2021

5/5

Google

Excellent help from JLL Kensington and specifically George Reeves, who assisted me in finding the apartment i was searching for very smoothly. I would recommend anyone searching for an apartment in this area to contact him.

Faisal · 22 May 2021

5/5

View Agents
Landlord

Excellent service for overseas owner

We recently acquired a flat in London and the level of service by all personnel at the branch were highly satisfactory specially being an overseas owner. They were able to respond and help with all queries efficiently. A very satisfying experience.

Rajiv · 3 October 2016

5/5

View Agents

Special thanks and appreciation

Excellent service provided by Sebastian Born who was very efficient. Special thanks and appreciation to Kate Amos who worked the extra mile on her week end to help us. It was greatly appreciated, We definitely recommend JLL Kensington!

PHILIPPE · 14 May 2019

5/5

Google

I would like to thanks JLL and specially Jessica Conway for her best effort and quick respond to my queries on regard of purchasing an apartment. She covers all the information you need. I wish you all the best Jess.

Ahmad · 22 May 2016

5/5

Google

I was after an apartment in Kensington's area and I found George Reeves through JLL. He has been really helpful and has fulfilled my expectations for the better. I recommend JLL and George Reeves

Laura · 22 May 2020

5/5

View Agents

Timely and appropriate support provided by JLL

I rented an apartment through JLL Kengsington. Their support was very good, replying to all my questions and making the arrangements to have a smooth process. I would recommend JLL to other people interested on renting.

Rodolfo · 3 January 2019

1/5

Google

Rating only, no written review.

O · 19 June 2026

Agent replied · 19 July 2026

Thank you for your feedback. We're truly sorry your experience fell short of the standards we set for ourselves, and we'd really value the opportunity to look into this and resolve your concerns directly. Please contact us at salescanarywharf@jll.com or lettingscanarywharf@jll.com so we can investigate this matter with you.

5/5

Google

Rating only, no written review.

The · 10 June 2026

5/5

Google

Highly recommend agent George Reeves from JLL, super sharp, professional, helpful all the way around from A to Z. Very impressed with quality of service i received!

Ivar · 22 May 2020

5/5

View Agents
Tenant

Great people, great company

JLL was very attentive, responsive, and quick to answer any/all questions we had. They made our search and our move-in go so smoothly and I recommend them 100%.

Jonathon · 30 July 2018

5/5

View Agents

Professional, responsive, positive people

We are very satisfied with the service provided by JLL They were quite responsive and had a positive approach I would highly reccomend working with them

Tiginhan · 19 November 2018

5/5

Google

The JLL team have been great helping us finding our new home. Would highly recommend them if you are looking to rent a property in London

Zakaria · 22 May 2018

5/5

Google

My flat was let within 24 hours and the tenant moved in two weeks later. JLL provided a quick, efficient, reassuring service. Would recommend.

Sally · 22 May 2018

5/5

Google

The JLL team were very efficient and professional and found us a suitable tenant within a short time. Our appreciation and thanks.

Clement · 22 May 2019

5/5

Google

Excellent job & reactivity for high value properties. I recommend working with Maro Kyle as an agent in JLL kensington high street.

Bracknor · 22 May 2018

5/5

Google

Rating only, no written review.

John · 19 November 2025

Agent replied · 19 July 2026

Thank you for giving us five stars!

1/5

Google

Wasted half day with them. A lot of smiles, but nothing behind that. Highly inefficient.

Alina · 6 October 2019

5/5

Google

Very good service, seamless experience, I would really recommend them to everyone

Adam · 22 May 2020

5/5

Google

Good team, good agency. Very welcoming and friendly. I'd use them again and again

Kambiz · 22 May 2019

5/5

Google

Tom with JLL provided excellent service helping me secure my apartment lease very efficiently.

Luc · 22 May 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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