Trusted Agent profile · London
Verified
★★★★★
461 reviews across 3 platforms
Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
Part of JLL Finsbury Park, see every office.
JLL Finsbury Park's office in London, at Unit B Parkway Apartments, is rated 4.8 out of 5 across 461 reviews on three platforms, including 441 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A pleasure to deal with. Efficient, helpful and went over and above to ensure the process of moving was as smooth as possible. Thanks Peter!Read the review from buyers
Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review ...Read all 4 from landlords
Professional and helpful service in renting my apartment. No problems whatsoever and all very clear and courteous.Read the review from tenants
JLL is the leading on-site agent for the Woodberry Down development, having built an unrivalled understanding of the development alongside an in-depth knowledge of the North East London area and its property markets. Our highly-capable and respected team has the ability and experience to act on a wide range of properties as part of the residential office network across London, major UK cities and across the world accessing buyers and tenants from the widest possible geography. Woodberry Down is a growing new build development on the banks of the East and West reservoirs, with Tube and Rail stations both within walking distance. As a growing community it is becoming more and more popular as people come to see the assets on offer here. The East reservoir incorporates Woodberry Wetlands, having been closed for 200 years to the public, the site has recently re-opened to the public and will be offering courses and training, workshops, yoga and Tai Chi within the natural settings of the nature reserve. The West reservoir is somewhat more active with the old water works buildings housing a sailing centre, wild swimming, a café and a climbing centre. There are also two parks in close proximity (Finsbury and Clisshold) as well as a large gym on Woodberry Down and swimming facilities retail centre on Green Lanes. The developer, Berkeley Homes are also actively creating a community here with events and 'meet & greets' throughout the year, we have seen; open air movie nights, big screen airings of the Wimbledon finals, a Christmas fete and a small summer festival thus far. Also as part of the ongoing lifestyle creation there are large areas of the development ear-marked for public gardens and a site upon which there area plans for weekly, open air markets. For shopping we currently have a small supermarket, an organic grocer (another larger supermarket will be opening soon, no brand decided yet, Berkeley still talking to Sainsbury, can we edit this at the last minute or change once it's open) a post office, newsagent, licensed café and beautician with a branded supermarket 'local' opening as well as a delicatessen. The apartments offer high spec living in a peaceful location, all apartments benefit from concierge service 24/7 and some have resident's facilities such as swimming pool, gym and spa.
The Trusted Agent 2026 results for JLL Finsbury Park, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI'm delighted to share a 5-star review for Hanan! Her assistance in finding our new flat was exceptional. She was incredibly helpful, prompt, and efficient throughout the process. Highly recommend her expertise! Additionally, Hanan's …
Dear Ena, thank you for your detailed review! Fantastic to hear that Hanan was great at finding your apartment and we do hope you will enjoy your new home! Many thanks, JLL
5/5
Google“Really satisfied with everything. Great communication and excellent quality service.”
5/5
GoogleJLL was fantastic. Very professional and delivered what was promised with little fuss. Adnan especially was amazing from start to finish of our sale process. Very responsive and proactive and was a pleasure to deal with. Probably best agents we every dealt with.
Dear Eva, we're so happy to hear you had a great experience at JLL thanks Adnan. Pleased to hear whole sales process was smooth! Many thanks, JLL
5/5
GoogleAbsolutely highly recommended! Hanan Qassem was incredibly professional. She helped me secure a tenancy under …
Dear Sarah, Thank you for your 5 star review. … More
1/5
GoogleSo many issues upon moving in that really upset my living situation. (topics of mould, neglect, broken objects) It's such a new build so I didn't think this much could be broken and delivered …
Dear Sumina, I am sorry to read your 1* review comments and would like to help to get it … More
5/5
GoogleGreat folks here. Had a complicated plumbing issue which Amman dealt with throughout. He ensured that the electrical side was safe and arranged for replacement parts to be shipped from Denmark, and remained in constant communication throughout.
Dear Nick, thank you for taking the time out and sharing your experience with us! We'll make sure to pass on your kind words to Amman! Many thanks, JLL
5/5
GoogleHad a great experience with Hanan Qassem and the JLL team going through the process of finding my new flat (as a tenant) and getting all the paperwork etc sorted. They were really lovely and helpful, always quick in responding to emails, and overall made the process much easier. Would absolutely recommend!
Dear Jessica, We are very grateful that you took the time to share your feedback with us, it means a lot! Fantastic to hear that your experience was great thanks to Hanan, we … More
5/5
GoogleHanan was very helpful and informative prior to moving - thanks very much!
Dear Simurray, We are very grateful for your 5 star review! … More
5/5
GoogleVery grateful to JLL for being so patient and accommodating throughout the buying process. High recommend.
Dear Sophia, we're very grateful for your 5 star review! Thank you, JLL
2/5
GoogleIt was closed when I went. I don’t think they have updated their Google page
Hi there, thank you for your review andI am sorry to hear that the office was closed on your visit. Our office hours are correct on Google. Please reach out to me directly - rosie.williams@jll.com and I will be pleased to assist you
5/5
GoogleI have never experienced a service like I did with Adnan. He helped me find a flat to my specific requirements. He was not pushy-just kind, genuine and honest. I also contacted him for advice when I was looking at other properties as I …
Dear Netta, it's always amazing to hear that we've been successful in our goal of providing our clients with the best possible experience thanks to Adnan. We will make sure to pass on your feedback to him and the team. Thank you, JLL
5/5
GoogleAmazing service from Hanan our letting agent. She responded to all our queries quickly and was very accommodating to our budget and requirements. In the end she found us the perfect flat and was very helpful with the whole referencing and letting process. Cannot recommend her enough! :)
Dear Laila, thank you for your kind comments regarding Hanan and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. … More
5/5
GoogleI used JLL when buying my first property and they really helped from finding the right flat to getting to completion. Adam was friendly and responsive, he provided a lot of information throughout the legal process and was instrumental in getting to completion on time. Would definitely recommend.
5/5
GoogleHuge thank you to JLL Finsbury Park estate agent, and a big hug 🫂 to Hanan, who supports us professionally and kindly during the process. We are moving to London but need to find a place before arrival. Hanan helped to provide all …
Dear Jia, Thanks so much for sharing your feedback about our service. We're glad to hear … More
5/5
GoogleMe and my partner had a FANTASTIC letting experience with Ms. Hanan Qassem! She is so professional, patient, and trustworthy. Five stars recommended with no doubt for Hanan and JLL~!
Dear Wen, we just wanted to let you know much your review means to us here at JLL. We are certain Hanan will appreciate your kind words! … More
5/5
GoogleWe have completed on our flat purchase in record time thanks to the professionalism and dedication of the JLL Finsbury Park team. Led by Adnan Tipu and with the support of Alessandra Di Meola, we got through an always anxiety ridden process …
Dear Dear Beatriz, We are very happy to hear you had great experience at JLL! What and achievement … More
5/5
GoogleAmman from JLL has been simply superb in assisting us with all of our rental needs and requirements. Could not recommend him and JLL highly enough - simply superb.
Dear Chiraag, it's always amazing to hear that we've been successful in our goal of providing our customers with the best experience! … More
5/5
GoogleThank you JLL team for your very satisfactory & professional service in managing our property@Woodberry Down. Thank you Beatrice and Lily for renting out our property so efficiently. Thank you all for your good team work and putting in your best effort. Best regards, the KANs
5/5
GoogleJust recently moved into my new rental apartment and can't speak highly enough of the service received from Hanan at JLL. She was extremely responsive, managed to fit me in for a same day viewing, provided valuable advice and overall a …
Dear Simon, thanks so much for sharing your feedback about your recent search with Hanan, glad to hear she was responsive was good at giving advises and was helpful, we will make sure this will be passed on to her. … More
4/5
GoogleDifficult 12 month period using the Property Management department of JLL - not very proactive, take multiple exchanges of communication for them to act and follow up. They tend to manage from an office in London and very rarely visit the …
Dear Mark, Thank you for taking the time to share your experience with us, this helps us to … More
5/5
GoogleSuper grateful with everything I've done with JLL Woodberry Down, especially with Hanan. We had to go through an online viewing whilst being not in the country and complicated visa work but she's been always open and helpful with every …
Dear Soyun, Pleased to hear you had great experience at JLL thanks to Hanan, great to hear … More
5/5
GoogleI had the pleasure of working with Alessandra for my recent home rental and I must say, her service was outstanding. From the very beginning, she was incredibly responsive and always provided clear answers to all my questions. She went …
Dear Rick, thank you for leaving this fantastic review for Alessandra. We are happy to hear that she went above and beyond to ensure your experience was smooth and stress free and you would not hesitate to recommend JLL to anyone looking to … More
5/5
GoogleI moved from Dublin to London recently and found a property through JLL Finsbury Park. I can't recommend them enough. From start to finish the process was professional and efficient, they helped with every aspect of the move and everything …
Dear Daniel, Thank you so much for your positive feedback, we ate thrilled to hear you … More
5/5
GoogleWe have just completed the sale of our property, and are very pleased with the way Rosie Williams of JLL handled the process and negotiations. She was very responsive, assisted us with some of the more tricky forms and was always patient and helpful. Very easy to communicate with too. Thank you, Rosie!
Hi Paula, We're very grateful for sharing your experience! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Hilary wrote: "Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review ..."
Yes. In The Trusted Agent 2026 awards: JLL Finsbury Park, London won Gold.
