Trusted Agent profile · London
Verified
★★★★★
461 reviews across 3 platforms
Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
Part of JLL Finsbury Park, see every office.
JLL Finsbury Park's office in London, at Unit B Parkway Apartments, is rated 4.8 out of 5 across 461 reviews on three platforms, including 441 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A pleasure to deal with. Efficient, helpful and went over and above to ensure the process of moving was as smooth as possible. Thanks Peter!Read the review from buyers
Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review ...Read all 4 from landlords
Professional and helpful service in renting my apartment. No problems whatsoever and all very clear and courteous.Read the review from tenants
JLL is the leading on-site agent for the Woodberry Down development, having built an unrivalled understanding of the development alongside an in-depth knowledge of the North East London area and its property markets. Our highly-capable and respected team has the ability and experience to act on a wide range of properties as part of the residential office network across London, major UK cities and across the world accessing buyers and tenants from the widest possible geography. Woodberry Down is a growing new build development on the banks of the East and West reservoirs, with Tube and Rail stations both within walking distance. As a growing community it is becoming more and more popular as people come to see the assets on offer here. The East reservoir incorporates Woodberry Wetlands, having been closed for 200 years to the public, the site has recently re-opened to the public and will be offering courses and training, workshops, yoga and Tai Chi within the natural settings of the nature reserve. The West reservoir is somewhat more active with the old water works buildings housing a sailing centre, wild swimming, a café and a climbing centre. There are also two parks in close proximity (Finsbury and Clisshold) as well as a large gym on Woodberry Down and swimming facilities retail centre on Green Lanes. The developer, Berkeley Homes are also actively creating a community here with events and 'meet & greets' throughout the year, we have seen; open air movie nights, big screen airings of the Wimbledon finals, a Christmas fete and a small summer festival thus far. Also as part of the ongoing lifestyle creation there are large areas of the development ear-marked for public gardens and a site upon which there area plans for weekly, open air markets. For shopping we currently have a small supermarket, an organic grocer (another larger supermarket will be opening soon, no brand decided yet, Berkeley still talking to Sainsbury, can we edit this at the last minute or change once it's open) a post office, newsagent, licensed café and beautician with a branded supermarket 'local' opening as well as a delicatessen. The apartments offer high spec living in a peaceful location, all apartments benefit from concierge service 24/7 and some have resident's facilities such as swimming pool, gym and spa.
The Trusted Agent 2026 results for JLL Finsbury Park, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe were really impressed by the service from Hanan at JLL, helped us secure our rental property within a day of the offer and the process as smooth from there.
Dear Miles, many thanks for taking the time to review. I will ensure this is fed back to Hanan.
5/5
GoogleAlessandra is incredibly professional and I had a great experience at Finsbury Park JLL Estate agents. Highly recommended!
Dear Anna, Thank you for your 5 star review, it means a lot us! Our teams work very hard to … More
5/5
GoogleThe service we received was second to none, Hanan was extremely responsive and answered all our queries. The move was made seamless. Would highly recommend JLL and Hanan.
Dear Yusuf, Thank you very much for sharing your experience with us. … More
5/5
GoogleHanan was amazing the whole way through the process. Couldn't recommend her or JLL more.
5/5
GoogleWe had a fantastic experience working with Hanan moving into our new flat. She was very responsive, friendly and helpful throughout the entire process, and helped us find an amazing apartment.
Dear Anne, Thank you for your wonderful feedback. We're thrilled that Hanan provided such excellent service and helped you find your ideal apartment. We'll be sure to share your kind words with her. Thank you, JLL
5/5
GoogleVery friendly and helpful Estate Agent service. Our agent Hanan showed us around a few different properties and guided us through the entire process from initial offer to referencing and move-in. She was always available via Whatsapp when we had any questions and never pushed us to agree to anything we weren't happy with. We are thoroughly satisfied with the service and would highly recommend to anyone looking to rent in the area!
Dear Daniel, Thank you for taking the time out to post this review. Very glad to hear that Hanan was a great assistance when helping to secure the flat for you and you would recommend her for anyone looking to rent, we'll make sure she will will receive your kind words. Thank you, JLL Finsbury Park Team
5/5
GoogleHanan was great in helping us find and settle into our new home. Both friendly and professional
Dear Ryan, Thank you for taking the time and leaving us 5 star review, we hope you will … More
5/5
GoogleHanan at JLL Woodberry Down lettings has been an incredible and invaluable support in my relocation with my family to Cityview Apartments. From the moment I called the office in December to my move on 28th March, the process was not only …
Dear Emma, we're so grateful for such a detailed feedback, it means a lot to us! Fantastic to hear that Hanan was very supportive and guided you throughout the process, we are certain she will be very pleased to read this review! Thank you, JLL
5/5
GoogleExcellent service with a smile and results! We were new to the UK market and JLL was very supportive through out the process. Peter did go above and beyond to make the deal happen for us and we will definitely recommend him going forward. Rosie has been a great help as well throughout our renting process and always willing to help with everything we put her way! Thank you both and cannot recommend you enough....
5/5
GoogleBig thanks to Hanan, Beatrice and the team for a great job finding a tenant quick, being proactive and responsive and very helpful!
Dear Daria, Thank you for sharing your feedback and for your kind words, we will make sure Hanan, Beatrice and the team will receive them! Thank you, JLL Finsbury Park Team
5/5
GoogleSupper efficient agency! Best experience so far!
Thank you so much Stergios for this very kind review. We are so pleased to be your agent, and to have such a great tenant to work with.
5/5
GoogleThe service from JLL has been very trustworthy. Hanan, our agent, has a blend of professionalism, friendliness and reliability. We are very happy with the flat she recommended for my partner and I, and thankful for her patience throughout the process. If you're in the market for a place in North London, we highly recommend reaching out to Hanan!
Dear Isabelle, thank you for your lovely words and for leaving a 5* review. Thank you for your kind words about Hanan too, great to hear she was professional, friendly & reliable, we hope you will enjoy our new home! Thank you, JLL
5/5
GoogleJLL very helpful and competent. Thanks to Alessandra, Beatrice and Hanan. We recommend them.
Dear Nicola, thank you for taking the time out to leave 5 star review! The team at Finsbury Park will be thrilled! … More
5/5
GoogleThe service from JLL has been very trustworthy. Hanan, our agent, has a blend of professionalism, friendliness and reliability. We are very happy with the flat she recommended for my partner and I, and thankful for her patience throughout …
Dear Isabelle, thank you for your lovely words and for leaving a 5* review. Thank you for your kind words about Hanan too, great to hear she was professional, friendly & reliable, we hope you will enjoy our new home! Thank you, JLL
5/5
GoogleGreat service! Having moved several times before, I can confidently say that this was by far the smoothest experience. Hanan, our agent, deserves all the praise for her incredible assistance and reliability. She addressed all our inquiries and kindly guided us throughout the entire process.
Dear Cristina, our aim is to deliver a 5* service to our customers and clients and we are delighted that Hanan has achieved this for you, we'll make sure to share this with het. … More
5/5
GoogleWas looking for a short let available immediately and Josh Greaves was able to sort it out perfectly. Found me exactly what I was looking for at a great price
5/5
GoogleJLL very helpful and competent. Thanks to Alessandra, Beatrice and Hanan. We recommend them.
Dear Nicola, thank you for taking the time out to leave 5 star review! The team at Finsbury Park will be thrilled! Thank you, JLL
5/5
GoogleHanan and Alessandra were very helpful Both responded to my queries promptly and made the process of signing a new tenancy run smoothly.
Dear Danielle, Thank you very much for your 5 star review, it means a lot to us! … More
5/5
GoogleHanan and Alessandra were very helpful Both responded to my queries promptly and made the process of signing a new tenancy run smoothly.
Dear Danielle, Thank you very much for your 5 star review, it means a lot to us! Delighted to hear that Hanna and Alessandra were very helpful, were prompt to deal with your queries and made the process of signing new tenancy hustle free. They will appreciate your kind words too! Thank you, JLL
5/5
GoogleService with JLL has been excellent and efficient. Hanan our Letting agent gave necessary advice and was always available. Definitely made the process of renting much better. She has always stood out as a helping hand. Alessandra has also been of great help, her advice when arriving into the property was really friendly and transmitted assurance. The team is profesional and honest, thank you for everything!
Hi there, We are very grateful for your 5 star review, it means a lot to us! Great to hear Hanan and Alessandra made the whole process of renting smooth, we are certain they will be thrilled to read your kind words and we hope you will enjoy your new home. Thank you, JLL
5/5
GoogleI want to thank Beatrice for her professionalism and kindness helping us finding a new home. Will definitely recommend JLL Finsbury Park, specially with Beatrice, to all my friends.
Dear Matias, Thank you for your review. We will make sure to pass this on to Beatrice. Kind regards, JLL team
5/5
GoogleHuge thank you to the amazing Hanan from JLL Woodberry Down - we couldn’t have asked for a better letting agent to help us. Super professional, very friendly, personable and a great communicator. Nothing was too much for her and no question was silly or small. Couldn’t recommend her or this company enough. Thank you again for making our process so smooth, easy and actually enjoyable! ♥️
Dear Rachel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are pleased to hear that our service is as we would expect thanks to Hanan. We'll make sure she will receive this lovely review! Thank you, JLL Finsbury Park
5/5
GoogleThe team at JLL have been fantastic from day one. Professional, punctual and organised. Exactly what you want when dealing with moving house.
Dear Ben, we're a very grateful for your 5 star review, it means a lot to us! Many thanks, JLL
5/5
GoogleHad a welcoming and friendly viewing experience with Jessica. She was very approachable and informative. She was easily contactable and keen to understand our requirements and how she could help. Highly recommend as an estate agent. Thank you for your help!
Thank you Emma, so lovely meeting you and thank you for the wonderful comments. We look forward to working with you in the future! HARRISON JACKS TEAM
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Hilary wrote: "Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review ..."
Yes. In The Trusted Agent 2026 awards: JLL Finsbury Park, London won Gold.
