Trusted Agent profile · London
Verified
★★★★★
461 reviews across 3 platforms
Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
Part of JLL Finsbury Park, see every office.
JLL Finsbury Park's office in London, at Unit B Parkway Apartments, is rated 4.8 out of 5 across 461 reviews on three platforms, including 441 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
441
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
7
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A pleasure to deal with. Efficient, helpful and went over and above to ensure the process of moving was as smooth as possible. Thanks Peter!Read the review from buyers
Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review ...Read all 4 from landlords
Professional and helpful service in renting my apartment. No problems whatsoever and all very clear and courteous.Read the review from tenants
JLL is the leading on-site agent for the Woodberry Down development, having built an unrivalled understanding of the development alongside an in-depth knowledge of the North East London area and its property markets. Our highly-capable and respected team has the ability and experience to act on a wide range of properties as part of the residential office network across London, major UK cities and across the world accessing buyers and tenants from the widest possible geography. Woodberry Down is a growing new build development on the banks of the East and West reservoirs, with Tube and Rail stations both within walking distance. As a growing community it is becoming more and more popular as people come to see the assets on offer here. The East reservoir incorporates Woodberry Wetlands, having been closed for 200 years to the public, the site has recently re-opened to the public and will be offering courses and training, workshops, yoga and Tai Chi within the natural settings of the nature reserve. The West reservoir is somewhat more active with the old water works buildings housing a sailing centre, wild swimming, a café and a climbing centre. There are also two parks in close proximity (Finsbury and Clisshold) as well as a large gym on Woodberry Down and swimming facilities retail centre on Green Lanes. The developer, Berkeley Homes are also actively creating a community here with events and 'meet & greets' throughout the year, we have seen; open air movie nights, big screen airings of the Wimbledon finals, a Christmas fete and a small summer festival thus far. Also as part of the ongoing lifestyle creation there are large areas of the development ear-marked for public gardens and a site upon which there area plans for weekly, open air markets. For shopping we currently have a small supermarket, an organic grocer (another larger supermarket will be opening soon, no brand decided yet, Berkeley still talking to Sainsbury, can we edit this at the last minute or change once it's open) a post office, newsagent, licensed café and beautician with a branded supermarket 'local' opening as well as a delicatessen. The apartments offer high spec living in a peaceful location, all apartments benefit from concierge service 24/7 and some have resident's facilities such as swimming pool, gym and spa.
The Trusted Agent 2026 results for JLL Finsbury Park, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMassive thank you to Hanan for helping us secure a new flat. She was super helpful in finding us a flat that met our budget and requirements, and was quick to respond to any queries we had throughout the referencing process. …
Dear Sam, thank you for your kind words and shout out for Hanan, great to hear that she was super helpful in finding you a flat that met your requirements. We hope you will make lots of nice memories there! Thank you, JLL
5/5
GoogleA Heartfelt Thank You to Hanan and Alessandra at JLL Woodberry Down Thank you to Hanan and Alessandra at JLL Woodberry Down for making the process …
Dear Carlota, We can't thank you enough for such a detailed and lovely review! Great to hear … More
5/5
GoogleI can't thank Hanan enough she found us the perfect property and was so helpful and informative throughout and always replied promptly to my many emails!! …
Dear Sarah, Our teams work very hard and we're so pleased to hear you've been looked after Hanan and Alessandra really well. We will make sure to pass this one to the team, thank you, JLL
5/5
GoogleMoving to London from Brighton JLL made the transition easy and comfortable. Incredibly professional and accommodating staff. Hanan is an outstanding agent! Going out of her way to help with even the smallest concerns and helped make the process hassle-free! A great experience overall!
Dear Ali, we're so happy to hear you had a great experience at JLL. We're certain your review made Hanan's day! Thank you, JLL
5/5
GoogleOur experience with JLL has been excellent. The renting process has been quick and straightforward, with clear communication and no problems. Special thanks to Hanan for her support, including kindly sorting a second viewing for us and showing plenty of patience. We would recommend.
Dear Nick, Thank you for your kind words and for leaving a 5* review. We are so pleased … More
5/5
GoogleJLL Residential, represented by their Manager Keeley Wesley, are my Estate Agents looking after my home in Greenwich for over twenty years. As I live abroad in Asia, Keeley in that time has been in overall charge of all matters related to …
5/5
GoogleAbsolutely amazing service from our letting agent, Hanan! She was very friendly, showed up on time for viewing, always kept us updated and patiently responded to all our questions. Also, huge thanks Alessandra who helped us with all the …
Dear Mohamed, We are very grateful for sharing your feedback with us. Very glad to hear that … More
5/5
GoogleThanks to Ms. Hanan Qassem, I found a suitable place to rent in London. from the moment she answered my phone call inquiring about the apartment till sealing the deal, Ms. Hanan was very helpful, kind and extremely professional. …
Hi there, thank you for your detailed review for Hanan, it means a lot to us that you took the time out to share your feedback! We do all we can to provide our customers with the best service and it always makes our day when clients … More
1/5
GoogleHanan, Kelly and the team and JLL have consistently neglected to action repairs to our flat, which we have been in for 9 months. …
Dear Daniel, We're sorry to read your comments here. We would also like to help to solve the … More
5/5
GoogleAs a Landlord living overseas, JLL has made our letting experience so far a great one, with their team of hardworking, professional and responsive people - special thanks to Hanan, Alessandra and Beatrice - hope you will all keep up the good work!
Hi there, Our aim is to deliver a 5* service to our customers and clients and we are … More
4/5
GoogleRenting a property in the current market is stressful and tedious, but Alessandra was helpful and attentive throughout the whole process, ensuring that I can move in as soon as possible in spite of the numerous documental formalities …
Dear Pavel, Thank you for sharing your experience with us! Glad to hear that Alessandra has … More
5/5
GoogleHanan from JLL Woodberry Down was absolutely amazing and brilliant she provided an outstanding service for our first time renting process. I’m getting married in mid December and my main concern was finding a place before the wedding. …
Dear Billie, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service thanks to Hanan. Fantastic to hear that she was always available to answer any of … More
5/5
GoogleHanan was great from the start. Here are some of the things that stood out for us as tenants: …
Dear Jake, Thanks for taking the time and leaving us 5 star review, it means a lot! … More
5/5
GoogleExtremely professional. Hanan was very supportive, always responsive, and guided me through every step of the process. I truly appreciated her help and guidance.
5/5
GoogleReally impressive service from Hanan, best letting agent out there! Hanan was very helpful, gave necessary advice, and was always available to answer our questions and queries. She supported us throughout, accommodating to our budget and …
Dear Hamza, Thank you for the 5* Google Review and for taking the time to share your … More
5/5
GoogleWe recently purchased a new house in Greenwich, and our experience with JLL, and with Sam in particular, was outstanding. We were continually kept updated about the progress of the purchase, and felt supported when needing help with …
5/5
GoogleAfter leaving for more than 2 months in apartment, I can say that I'm lucky to have found such a good apartment with the help of JLL agency. Special thanks to Hanan for helping us with all the queries.
Dear Harshit, Thank you for taking the time to leave share your experience with us! We are … More
5/5
GoogleI’m super pleased with the excellent service provided by Hanan and the team at JLL Lettings. Hanan ensured I was updated every step of the way with the kindest support and impressively quick turn around. Thank you so much for making this a great experience, the service was FANTASTIC!
Dear Jennifer, Thank you for this excellent review. … More
5/5
GoogleHanan was amazing and super helpful in our search! We found a place very quickly that suited us perfectly thanks to her :D
Dear Harun, thank you very much for your 5 star review and a shout out for Hanan! Thank you, JLL
5/5
GoogleAdam Tindides was taking care of us for both the sale and the purchase and he did a tremendous job! Adam was always very helpful and proactive in each single step of the process despite a challenging experience due to our solicitors. His professionalism and knowledge are excellent, I highly recommend.PositiveResponsiveness, Quality, Professionalism
Dear Nicolas, We’d just like to thank you for taking the time to write this review. Thanks for your kind words about Adam too, we will make sure to pass your feedback on to him. We’re very grateful for clients like you and hope you will enjoy your new home. Thanks again! JLL Finsbury Park Team
5/5
GoogleHanan is a very professional estate agent manager. The flat viewings she arranged for me were a great experience and communication between us was smooth. The staff here are all very friendly. The overall rental experience was good.
Dear Whitney, We are very grateful for your 5 star review and for your kind words about Hanan. … More
5/5
GoogleI recently sold my flat and had an excellent experience working with JLL and Michael Chu. From day one, he was professional, supportive, and highly proactive throughout the entire process. His communication was clear and consistent, and he …
5/5
GoogleMy experience with JLL was super. Adnan was responsive, friendly, pragmatic and extremely helpful throughout the entire process. It was a pleasure working with him and I would highly recommend the team.
5/5
GoogleJLL helped us find an extremely nice flat to rent efficiently and as smoothly as possible. Hanan was an excellent agent, attentive to our calls/queries and cordial as well. Would definitely consider using their services again!
Dear Cristobal, We are really pleased to hear you enjoyed your experience with us and thank you … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Hilary wrote: "Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review ..."
Yes. In The Trusted Agent 2026 awards: JLL Finsbury Park, London won Gold.
