Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI have never experienced a service like I did with Adnan. He helped me find a flat to my specific requirements. He was not pushy-just kind, genuine and honest. I also contacted him for advice when I was looking at other properties as I valued and trusted his opinion. He helped me above and beyond with the purchase of my property and could not recommend this estate agent enough. All the staff are friendly, welcoming and I will be using them again. Thank you to Adnan and all the team at JLL
Netta Β· 8 March 2023
Agent replied Β· 7 April 2023
Dear Netta, it's always amazing to hear that we've been successful in our goal of providing our clients with the best possible experience thanks to Adnan. We will make sure to pass on your feedback to him and the team. Thank you, JLL
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5/5
GoogleHanan was very helpful in arranging a viewing and providing us with necessary information that helped us find our next flat. Hanan and her colleagues have been responsive and professional, a pleasure to deal with. Thank you Hanan and the JLL team!
Pavel Β· 20 March 2025
Agent replied Β· 24 August 2024
Dear Pavel, we're very grateful for your 5 star review and kind words for Hanan, we'll make sure to share this with her! Thank you, JLL
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5/5
GoogleThe staff at JLL are extremely helpful. Alessandra and Hanan were especially good at helping us through the moving process. When we had a problem, they were compassionate and worked with us to resolve problems as efficiently and effectively as possible.
Niccola Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you for your wonderful feedback about our JLL team. We're delighted to hear that Alessandra and Hanan provided exceptional support during your moving process. Their compassion and efficiency in problem-solving are exactly what we strive for. We appreciate you taking the time to recognize their efforts. Your satisfaction is our priority, and we're glad we could make your experience a positive one. Should you need any further assistance, please don't hesitate to reach out.
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5/5
GoogleHanan from JLL was a great agent to have. She showed the flat with patience, was on time, and all the follow up procedures were smooth and clear. Highly recommend to go with her and JLL.
Yash Β· 16 July 2026
Agent replied Β· 17 July 2026
Thank you so much, Yash. We're delighted that Hanan provided such excellent service throughout your viewing and application process. She will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
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5/5
GoogleExtremely helpful letting agency. Miss Hanan Qassem always responded promptly, was very reassuring and helped me throughout the whole ordeal. I couldn't reccomend them enough!
Beliz Β· 3 September 2026
Agent replied Β· 5 September 2026
Extremely helpful letting agency. Miss Hanan Qassem always responded promptly, was very reassuring and helped me throughout the whole ordeal. I couldn't reccomend them enough!
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5/5
GoogleWe recently moved into a new apartment with the help of JLL, and Iβm really happy with how everything turned out. The entire process was handled smoothly and professionally, making our move far less stressful than we expected.
I want to give a special thanks to Hanan, who was amazing throughout. She was always available to answer our questions, kept us updated, and made sure everything went off without a hitch. Her attention to detail and genuine care really made a difference.
Overall, we had a great experience with JLL, and I highly recommend their services. Thanks again to Hanan and the team for making our move so easy!
Sergio Β· 10 October 2024
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5/5
GoogleI had the pleasure of working with Hanan from JLL while searching for a new flat, and I couldnβt be happier with the experience. Hanan was incredibly professional, attentive, and responsive throughout the entire process. She took the time to understand my needs and preferences, providing valuable insights and options that perfectly matched what I was looking for. Her communication was prompt, and she made the entire rental process smooth and stress-free. I highly recommend Hanan and JLL to anyone seeking excellent service and support in their property search!
Elpida Β· 10 October 2024
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5/5
GoogleGreat experience with JLL, Ashton was always helpful, classy, and genuinely invested in the process, canβt praise him or JLL enough π β¦
Marko Β· 26 May 2026
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5/5
GoogleHanan and Alessandra were a great help throughout. The process was seamless. From viewing the property to moving in in only one week was very convenient.
Louis Β· 1 May 2026
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5/5
GoogleI used JLL to let 3 flats and my lettings agent Hanan was amazing.
She took al the stress out of the process and very quickly found tenants. She worked really hard to meet a deadline I had to tenant them. The team went above and beyond to get things done.
Neil Β· 9 June 2024
Agent replied Β· 21 March 2024
Dear Neil, thank you for your kind comments regarding Hanan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Many thanks, JLL
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5/5
GoogleWe needed to rent a flat virtually, and thanks to Hanan and the team, we got all the guidance and support needed to close the deal. They were incredibly patient and always available, making it possible to make an offer on time, while still β¦
Guilherme Β· 16 September 2024
Agent replied Β· 21 March 2024
Dear Guilherme, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Many thanks, JLL
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5/5
GoogleEfficient, friendly and helpful thanks to Alessandra and Hanan!
David Β· 20 November 2025
Agent replied Β· 20 March 2026
Thank you for the five star review.
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5/5
GoogleHanan was great! She managed to find us a new flat after unfortunately missing out on another. This property was a new build which was a new experience for her and she was amazing in handling this process ensuring that her communication was β¦
Alex Β· 16 September 2024
Agent replied Β· 21 March 2024
Hi there, thanks so much for sharing your feedback about our service, it means a lot! We are certain Hanan is grateful for your review too! Best wishes, JLL
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5/5
GoogleHanan went above and beyond in helping us. Arranging the viewing was fast and easy, and she was very knowledgeable about the property. Above all else, I felt she really understood that the process of trying to secure a rental property in β¦
Faraan Β· 16 September 2024
Agent replied Β· 24 August 2024
Dear Faraan, thank you for taking your time to share your experience and for giving a shout out to Hanan, we're very pleased to hear that she has been knowledgeable, understandable & was easy to deal with, we're certain this will make her day! Thank you, JLL
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5/5
GoogleWe recently bought a flat in Woodberry Down with the help of Adnan, and we couldn't be happier with the experience! From the very beginning, Adnan was fantastic, always happy to support us and answer any questions we had, no matter how many β¦
VitΓ³ria Β· 16 September 2024
Agent replied Β· 24 August 2024
Dear Vitoria, we're very grateful that you took the time out and shared your experience with us, it means a lot! Thank you for giving a shout out to Adnan too, pleased to hear he was helpful, always available and prompt, we'll make sure to pass this on to him. Thank you, JLL
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5/5
GoogleMy experience with JLL was excellent, even during the peak rental season. Although I was abroad at certain stages, the process was seamless and efficient.
In particular, my lettings negotiator Hanan Qassem was knowledgeable, responsive and helpful in answering my questions and requests. She helped me from start to end, even checked in after move in if I had any additional questions. The full experience was brilliant and I would highly recommend!
Jane Β· 29 July 2022
Agent replied
Dear Jane,
We're very grateful for your review!
Fantastic to hear that Hanan was a great help in finding you apartment and she was knowledgeable, responsive and helpful in answering your questions, we're certain she'll appreciate your kind words too!
Thank you,
JLL Finsbury Park Team
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5/5
GoogleRosie was a wonderful point of contact during a flat purchase. Responsive, helpful, knowledgeable and always with a smile. She made sure all parties are communicating pushing forward.
Magda Β· 20 March 2025
Agent replied Β· 21 June 2024
Dear Magda, thank you for sharing your experience with us, great to hear that Rosie was wonderful and helpful. Best wishes, JLL
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5/5
GoogleI had an incredible experience working with Hanan. From start to finish, she went above and beyond to help me find the perfect flat. Her communication was exceptional, keeping me updated every step of the way. Hanan was incredibly β¦
Zemfira Β· 16 September 2024
Agent replied Β· 21 March 2024
Hi there, we're grateful for your feedback, it's our pleasure to provide best possible service and it's great to hear you've experienced that thanks to Hanan. We'll make sure to pass your kind words on to her. Thank you, JLL
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5/5
GoogleWe had a great experience with JLL's Woodberry Down branch. Hanan and the team made our move a smooth process, with timely responses and support where needed.
Martin Β· 20 March 2025
Agent replied Β· 21 June 2024
Dear Martin, thank you for your 5 star review, it means a lot to us!
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5/5
GoogleMoving to London from Brighton JLL made the transition easy and comfortable. Incredibly professional and accommodating staff. Hanan is an outstanding agent! Going out of her way to help with even the smallest concerns and helped make the process hassle-free! A great experience overall!
Ali Β· 22 June 2024
Agent replied Β· 22 June 2026
Dear Ali, we're so happy to hear you had a great experience at JLL. We're certain your review made Hanan's day! β¦ More
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5/5
GoogleSeamless service - Hanan and the rest of the team did such a good job. Thank you again for all your help!
Jack Β· 9 July 2026
Agent replied Β· 10 July 2026
Thank you so much, Jack. We're delighted that Hanan and the team provided you with such seamless service. They'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
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5/5
GoogleHuge thank you to Hanan, our letting agent, for sorting out our tenancy at Finsbury Park. She was transparent and proactive, always quick to respond to emails, and accommodative of all our requests. Overall, we are more than happy with the service we got, and would highly recommend Hanan to other folks looking to rent in the area.
Ramachandra Β· 27 July 2023
Agent replied Β· 26 August 2023
Dear Anomander,
We are so grateful that you took the time to share your feedback with us. Great to hear that Hanan was transparent and proactive and always quick to respond to emails. We hope you will enjoy your new home!
Thank you,
JLL
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5/5
GoogleWeβve recently moved in to a new property managed by JLL Finsbury Park and the whole process was smooth and quite fast.
Shout out to Hanan (agent) that was always very friendly and ready to help. β¦
Pedro Β· 16 September 2024
Agent replied Β· 21 March 2024
Dear Pedro,
It makes our day to hear that you were looked after well by our team at Finsbury β¦ More
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5/5
GoogleGreat service! Hanan made the whole process easy! From quick responses, to arranging viewings to finding the dream property to move into. Everything you would need to know about the property was provided and the move in process was seamless. Thank you!
Robyn Β· 22 June 2024
Agent replied Β· 21 March 2024
Dear Robyn, itβs great to hear that you have had a brilliant experience with our team in Finsbury Park specially Hanan, we hope you will enjoy your new home. Thank you, JLL
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.