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★★★★★
103 reviews across 2 platforms
4 Bellevue Road, Wandsworth Common, London, SW17 7EG
Part of James Pendleton, see every office.
James Pendleton's London office at 4 Bellevue Road is rated 4.7 out of 5 across 103 reviews on two platforms, including 83 Google reviews rated 4.9.
‘Going that little bit further’ is more than just a tag line, it is a culture we are proud of and is integral to the service we provide and the reputation we have built. Our Wandsworth Common office is based directly opposite the Common and covers the local area as well as Tooting and Earlsfield. The office, located on Bellevue Road, is moments from Wandsworth Common mainline rail station and covers an area stretching from the edges of Balham to Tooting Bec and Earlsfield and covers the sought-after ‘Toast Rack’ area as well as the popular Heaver and Magdalen Estates. All of our offices market properties across London as well as specialising locally, so whatever your property query do not hesitate to drop in and speak to our team.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTeddy did a professional job showing me a flat, although I didn’t end up taking the offer. He was very accommodating when I had to reschedule.
Thank you, Thomas! We’re thrilled to hear about your positive experience with Teddy. Our team strives to provide the best service, and we appreciate your feedback. If you have any future property needs, don’t hesitate to reach out!
5/5
GoogleWe bought our first home with the help of James Pendleton. We had a great experience. Ed Whyte was our contact and he was super helpful and responsive from start to end even after the sale was complete. Any issues he took care of them and resolved them asap. Thank you for making our first home purchase a better experience. Athanasia & Raphael
Athanasia, Your feedback is very much appreciated, thank you, Ed will be thrilled. We know that moving can be stressful, especially if it is your first purchase and here at James Pendleton we take pride in our levels of customer service - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future. Please do feel free to make use of our complimentary Angel Service also.
5/5
GoogleOur whole experience with JP has been just perfect. Everyone in the team has been very professional, efficient, reliable and very pleasant to work with. In particular Bella has gone above and beyond her duties to solve any potentially stressful situation and unblock any impasse. I super highly recommend JP and Bella to anyone who needs to move forward with a sale/purchase.
Cristina, Your feedback is very much appreciated, thank you, Bella will be thrilled. We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We look forward to working with you in the future.
5/5
GoogleWe had a great experience with Teddy. He was nice, friendly and very helpful throughout the process.
5/5
GoogleExcellent service from Ralph and his team. Kept me informed throughout sale process and made everything as seamless as possible. Highly recommend.
Dear Charlie, Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
GoogleCourtney and Ralph did an excellent job in supporting us to market our home and get it through to exchange. They were very responsive, clear communicators and their experience showed when it came to a few tricky moments in the sale process. Can't recommend enough going for an estate agency like James Pendleton that prioritises good customer service with competent, experienced staff
Dear Alastair, Thank you for your 5* review of the recent service you received from our James Pendleton Wandsworth Common branch. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. Courtney & Ralph will be over the moon with the feedback, as are we. We wish you all the best for the future.
5/5
GoogleA very charming young man, Ben Barber, was very helpful on my viewing.
Thank you for your wonderful feedback, Lucy! We're thrilled to hear that Ben made a positive impression during your viewing. We appreciate your kind words and look forward to assisting you further!
1/5
GoogleOut of the eight properties I have rented over the years, James Pendleton have hands down been the worst lettings agent I have had the misfortune of dealing with. Buying a house was a breeze compared to dealing with these muppets. JP were well aware of the urgency with which we needed to find a new place, and pressured us to offer a higher rent and move in earlier than we needed. Then, just after we signed our tenancy agreement and before we moved in, the living room ceiling fell through. Due to the mess and ongoing building works, we were unable to move in, yet JP refused to refund us the full amount of rent covering this period. Once the flat was finally habitable, despite the tenancy agreement stating the flat would be professionally cleaned, the place was disgusting. We spent hours cleaning plaster from the living room and disinfecting the bathroom where the builders had not bothered cleaning up after themselves. We then discovered that the boiler was broken. This took several months to get fixed. On New Year’s Day, the boiler broke alltogether. We rang the ‘emergency’ helpline, and Suzan Salih suggested we go without hot water over the new year period, when the weather was freezing cold. It took a lot of arguing for them to finally agree to send an engineer over. I managed to get in contact with the previous tenants and found out that the boiler had also been broken during their tenancy! JP refused to get this fixed during their stay and then lied to us and pretended the flat was fine so that they could take our money. In total it took SIX MONTHS for them to fix the boiler! Before we moved in, we asked for a new bed. The one provided was only big enough for a small child, not two adults. Furthermore, the mattress was in fact a lump of foam, with no legally required fire safety label. James Smith set his precedent of spending his time giving excuses rather than doing any actual work. After a lot of arguing, they finally removed the bed. We decided to buy our own bed, and James Smith had the audacity to ask if we could leave it for the landlord for free at the end of the tenancy; there was not even the offer of any money, despite us paying sky-high rent. At the end of the tenancy, they clearly realised they had caused themselves issues as there would be no bed for the new tenants. We watched in disbelief as they lied to prospective tenants that OUR bed would be provided, and were happy to take the new tenants’ deposit before asking us who actually owned the bed. These are just a few examples of the inability of JP to effectively manage a property; the list goes on. We did not have one conversation with JP which proved that they were anything other than money-grabbing, lazy and incompetent. Despite all of these incidents, JP then had the cheek to increase our rent during a cost-of-living crisis! We were trying to find a place of our own and they took advantage of this, knowing it would be impossible for us to find a short-term rental. We paid more rent but saw no return, with no maintenance ever carried out on the flat. At the end of our tenancy, the icing on the cake was having to raise a dispute with DPS to get our deposit back. Please avoid these cowboys. They do not care about tenants and only exist to steal your money.
Dear Fran, We appreciate the time you have taken to inform us of the issues that have arisen during your tenancy and we are disappointed to hear of these. Should you wish to discuss these matters further please contact Zara directly on 020 7501 1045 in order we can address each point individually.
5/5
GoogleThe entire James Pendleton team and especially Ralph provided a great service selling my property. Would highly recommend!
Dear James, Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
GoogleRalph was very informative and professional - would recommend!
Dear Chris, Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
GoogleJessica was able to accommodate to our schedules and guide us through the rental process in a friendly and professional manner.
5/5
GoogleWould thoroughly recommend - in particular Ralph, who was incredibly helpful throughout the process. Far better service then I had from some of the other agencies.
Dear George, Thank you for your 5* review of the recent service you received from our James Pendleton Wandsworth Common branch. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
GoogleI was buying a house through James Pendleton. We had great service from Oliver Greig who was at our side all the way through. We were pipped to the post at offer stage but when the initial offer fell through he was able to get us into the house very quickly to meet the owner so that we could re-establish our original offer. Throughout the process we felt well supported and even though he was acting on behalf of the vendor it was clear that he wanted the deal to go through and managed to smooth some of the issues that came up between the lawyers. Even after the exchange he was willing to spend time in the house with us as we measured up. Then on completion we decided to take up the JP offer of holding keys on our behalf. We dealt with a lot of agents during our long and stressful property search in Clapham and Wandsworth. But we certainly felt we could trust James Pendleton, that they were responsive, supportive and available. When we eventually come to sell we would certainly consider them.
Dear Simon, Your feedback is very much appreciated, thank you, Oliver will be thrilled. We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and finding the Angel key holding service useful and we look forward to working with you in the future.
1/5
FacebookWhether you're renting or a landlord, stay well clear of James Pendleton Estate agents. We were tenants. We used the 6month break clause to get out at the earliest possible stage. That flat was managed by Pendleton. The management left us without heating for a month whilst temperature dropped to -5. We were told it wasn't in our rights to have heating... We had issue after issue with other faulty fixtures and fittings. Staff were inexperienced and ill-informed of their obligations as managers of the property, and also of the landlords duties under the Landlord and Tenant Act. When it came to the flat going back on the market James Pendleton continuously breached the contract with regards to viewing times and notice given, then tried to blackmail us into allowing the viewings as and when they wished by telling us that our deposit would be in jeopardy if we refused viewings. It's now been 2 months since we've moved out and we just got back the deposit - but not all of it! We lost out to additional cleaning charges even though we received the flat in a poor state, only having a domestic clean. We arrange ANOTHER professional clean and were then told that the new tenants would have a say in the cleanliness of the flat and the release of the deposit, ignoring the check out inventory!!! What a joke. They take your money and treat people like crap. The landlord lost out on a full tenancy due to their incompetencies as well, it not just the tenant that they take advantage of. I've emailed their MD asking for phone call to discuss the issues. That was over 2 weeks ago now, no call. Beware of James Pendleton!!
5/5
GoogleWe had a positive experience for the purchase of our first property via James Pendelton. The Estate agent Edward Harvey-Woolford kept us informed throughout and guided us at every step. I'm happy to recommend and use them again in the future.
Amy, Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
5/5
GoogleMy partner and I have just bought a house with JP. Ed Whyte and Ed Woolford were an absolutely fantastic team; so helpful, friendly and knowledgeable throughout the whole process. They definitely went above and beyond, and we are so grateful!
Emily, Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Ed Whyte & Ed Woolford will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we hope you are very happy in your new home.
5/5
FacebookI used James Pendleton for the sale of my flat and couldn't have been happier with the service I received from Tom Harvey and Emily Jolliffe. Both were incredibly helpful and attentive throughout the entire process. Emily was a massive support and made the whole ordeal as stress free as possible. I would highly recommend James Pendleton as an property managing agent & would certainly use them again in the future. 10 out of 10 client servicing!
5/5
GoogleWe retained Ed Whyte at James Pendleton to sell our house near Wandsworth Common. Moving house during a global pandemic was never going to be easy but Ed made the process as smooth as it possibly could be. We were of course delighted by the great price he secured for our house sale but much more than this his calm organised approach with all parties at every level of the chain especially when things were going wrong or were delayed undoubtedly kept the transaction on track. We are absolutely delighted with the result through difficult times for everyone and we will certainly recommend Ed and James Pendleton to friends. We wish everyone at James Pendleton all the best for 2021. Thanks again.
Mr Graham, Thank you for your 5* review of the recent service you received from our James Pendleton Wandsworth Common branch. We understand that moving home can be a stressful time and especially during these times. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. Ed will be delighted with your comments. Thank you so much for your well wishes, the team at James Pendleton wish you all the best for the future.
5/5
GoogleEd Whyte acted for our vendors recently. He was extremely knowledgeable, responsive, professional and generous with his time. He went above and beyond to ensure our chain exchanged, despite various wrinkles along the way, and it is fair to say that it would not have happened without him. We will certainly be using Ed if we decide to sell in the future, though we can't imagine wanting to do that anytime soon - Game of Homes isn't a whole lot of fun, especially during a pandemic - but we are now very excited for a completion soon! Thanks Ed and the James Pendleton team behind him!
Dear Ashley, Your feedback is very much appreciated, thank you, Ed will be absolutely thrilled. We know that moving can be stressful at times and especially during this pandemic and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future.
5/5
GoogleWe would thoroughly recommend James Pendleton as an agent to buy a house from. Ralph Dunn, in particular, was patient, extremely efficient, helpful and a general delight to work with. But others we spoke to if he was unavailable were also extremely helpful. Nothing but praise for the company in general.
Dear Stephanie, Thank you for your 5* review of the recent service you received from our James Pendleton Wandsworth Common branch. Ralph and the team will be over the moon with your feedback. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
GoogleMy husband and I were buying for the first time via James Pendleton, and dealt with Ed Whyte throughout the process. Ed went out of his way to accommodate and help us, including ensuring all parties were kept up-to-date with the various Covid-related delays and difficulties. Ed was professional and delightful to speak to, always available, and gave us a number of tips and recommendations (including for surveyors) which helped to smooth our buying process. I would thoroughly recommend Ed and his team.
Dear Harriet, Your feedback is very much appreciated, thank you, Ed will be thrilled. We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future.
5/5
FacebookLooking for a house in London is never easy because there's so much competition and it's all so expensive. Luckily we were given Big Dave Cruise to help us out. The guy was so patient with us, taking us to loads of properties and dealing with our fussy demands. And he was mainly professional when one of the girls turned up with a lemon and herb Nando's flag stuck to her ass.
5/5
GoogleJames Pendleton in general and Christian Macey in particular were excellent during the handover of my new property- constantly checking in on both myself and the property throughout the duration of the lockdown and not being able to come up to London to do so myself! Cannot thank him and the company enough for all their help and making it such a smooth transition considering the current pandemic situation. I would recommend them to anyone!
Dear Christina, Thank you for taking the time to inform us of the positive experience you have recently had with the Angel Department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
5/5
FacebookHaving recently rented my property through James Pendleton. I can't recommend them highly enough. They walked me through the process and found me some amazing Tenants. From the first contact they where professional and informative. Thank you Jacob you where amazing. Thank you also to the angel department, after realising I needed safety certificates, Zara sorted everything out for me and made sure I had everything in order.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
James Pendleton's London office has 103 reviews across two platforms: 83 on Google, 20 on Facebook (across the whole business).
James Pendleton Wandsworth Common and Earlsfield is rated 4.7 out of 5 across all 103 reviews, and 4.9 out of 5 on Google from 83 reviews.
James Pendleton Wandsworth Common and Earlsfield, 4 Bellevue Road, Wandsworth Common, London, SW17 7EG.
