Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJackson’s made our purchase and sale experience a really positive one. We always felt that there was a massive effort made of keeping us in the loop and all our questions and concerns were answered in very short time. In particular I want to draw attention to Tom, Tristan and Katie, who are not only excellent sales agents but also incredibly nice and helpful people. We were lucky we had them looking after us throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
David · 25 August 2021
Agent replied · 29 October 2023
Dear David, We are delighted that you took the time to leave such a fantastic review which the Tooting team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMe and my wife worked with Jacksons in Tooting for a few months towards the end of 2020 and probably arranged around 10 or so viewings with them. While we ultimately progressed with a property found through another agent, we could not have been happier with the service provided by the Jacksons Tooting team. They were always very quick to respond, easy to coordinate viewings with, receptive and attentive to our preferences (even as these evolved seemingly constantly!), and genuinely proactive in thinking about what would be a good fit for us. They were also always friendly and seemed to have a really strong selection relative to other agents in the area.
If I we were to look in Tooting again, Jacksons would be one of the very first doors we would knock on, and we recommend others do the same!PositiveResponsiveness, Quality, Professionalism
Bojan · 25 August 2021
Agent replied · 29 October 2023
Dear Bojan, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleReally happy with the service given from Jacksons. Kadeem was very helpful with questions I had about properties in the area. Would recommend.
Joseph · 29 October 2022
Agent replied · 29 October 2023
Dear Joseph, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent support from Luca in my search for a property. Very professional friendly and gave me good advice . Really recommend.
Thanks
Colette
Colette · 29 October 2022
Agent replied · 29 October 2023
Dear Colette, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs first-time renters, Loren from Jacksons Estates was excellent in coordinating our move and was particularly attentive in guiding us through the process.
Daniel · 29 October 2022
Agent replied · 29 October 2023
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCannot speak highly enough of Rhea from Jacksons. I'm a first time buyer and had no idea how this process works, but Rhea and the other agents at Jacksons went above and beyond to explain each step and get things done! It was an 8-month sale from start to finish (no fault of Jacksons!) and she perservered through to the end. Would not have stuck it out without her! Forever thankful.
Rebecca · 29 October 2022
Agent replied · 29 October 2023
Dear Rebecca, We are thrilled to hear that you are pleased with the service you have received from our Tooting office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy husband and I have been searching for our first home. As first time buyers, the market can be daunting to find available properties in our spec and market. Rhea from Jacksons was welcoming, kind and listened to our specifications and kindly explained everything that we were concerned for. We are excited for finding our first home with her.
Brittany · 27 October 2023
Agent replied · 27 November 2023
Dear Brittany, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rhea. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service and Rhea was always very helpful and provided timely updates
Pippa · 29 September 2023
Agent replied · 29 October 2023
Dear Pippa, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've let my flat out for many years now and Jacksons have been excellent at sourcing great tenants (thanks Paul), efficient timely and pragmatic when it comes to inevitable day to day issues of property management (thanks Charlie)
David · 30 October 2019
Agent replied · 29 October 2023
Dear David, We are delighted to read that our Tooting Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleNikkyl has been fantastic at ensuring our purchase goes through as quickly as possible. Would definitely use Jacksons Tooting again!
Leverson · 1 February 2023
Agent replied · 29 October 2023
Thank you for your wonderful 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTom was great throughout our house purchase process. From the initial viewings, the offer process (including two falling through) to the completion stage he was great at understanding our needs, keeping us informed and progressing the sale - in 8 weeks!
Felix · 30 October 2017
Agent replied · 29 October 2023
Dear Felix, I am writing to say thank you for your kind comments about the service you received from our Tooting Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations
★★★★★ 5/5
GoogleJordan has been so helpful and we’ve had a great experience with Jackson’s! Would absolutely recommend to others
Madison · 2 April 2023
Agent replied · 29 October 2023
Dear Madison, Thank you for your kind comments regarding Jordan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was extremely helpful in my search for a property and coordinating with the landlord about the process. Thanks so much Jordan!
Danielle · 29 October 2022
Agent replied · 29 October 2023
Dear Danielle, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLuca was great, kmew exactly what I wanted and showed me places that fitted my spec perfectly, would highly recommend 👌 …
Adam · 29 October 2022
Agent replied · 29 October 2023
Dear Adam, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have worked with Charlie Wray from Property Management on a third party basis for the past 3-4 months
In that time I have found Charlie to be a very pleasant Property Manager who is always willing to help.
Nina · 30 October 2018
Agent replied · 29 October 2023
Dear Nina, Having read your review, we would like thank you for your feedback about our Tooting Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJordan is an excellent agent and has been extremely professional and efficient throughout our flat hunting process. Would definitely recommend!
Lisa · 2 January 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleGreat experience with the team at Jacksons in renting our Tooting property - Jenelle & her manager Paul went above and beyond throughout the process, Jenelle in particular was very responsive in her communication, polite, and professional.
John · 30 October 2019
Agent replied · 29 October 2023
Dear John, We appreciate you taking the time to submit your review regarding the service you received from our Tooting Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJordan Murcer has been very helpful in helping me look, he has been very communicative and kept in touch
Danny · 1 February 2023
Agent replied · 29 October 2023
Dear Danny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was really great - he was super helpful and answered all the questions I had!
Gabija · 2 May 2023
Agent replied · 29 October 2023
Dear Gabija, We really appreciate you taking the time to leave such lovely comments about Jordan. They will be so pleased to read your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a seamless experience letting with Jacksons Tooting- they are efficient, have great communication and resolve problems quickly. Sophia in particular has been very helpful. I would definitely recommend.
Navdeep · 26 January 2026
★★★★★ 5/5
GoogleA massive thank you to Richard and Jordan for helping us find our next home! Highly professional and supportive, absolutely recommended!
Piera · 29 October 2022
Agent replied · 29 October 2023
Dear Piera, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tooting office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was an excellent point of contact throughout the letting process - communicative, diligent, polite and a pleasure to work with.
Callum · 29 October 2022
Agent replied · 29 October 2023
Dear Callum, Thank you for sharing your kind words about Jordan. Your comments are much appreciated by the Tooting team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOur experience with Rhea has been great, really helpful with suggesting properties that would suit us and very informative during viewings.
Catriona · 29 October 2022
Agent replied · 29 October 2023
Dear Catriona, Thank you for sharing your kind words about Rhea.We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was very helpful and responsive in helping with our flat search. He was really professional and make the process simple!
Katie · 29 October 2022
Agent replied · 29 October 2023
Dear Katie, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind regards, Sarah Tranter, Customer Relations Team
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