Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJacksons have been the most responsive and proactive letting agency I have encountered during my search for a new property. They have been in regular contact with me and always went out of their way to find something that met my criteria. Loren, in particular, has been great. She has stayed in contact, has been very flexible with viewing times and always a pleasure to deal with over phone, email and indeed in person.
Seán · 2 March 2023
Agent replied · 31 May 2023
Dear Sean, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOlivia was very helpful in showing us round and got back to us with answers to all our queries.
Grace · 30 August 2023
Agent replied · 29 October 2023
Dear Grace, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Emanuel who brought us around a number of properties in Tooting! Although we’ve decided to stay in our current lease for a few more months, we will definitely contact him in future when looking again!
Laura · 22 December 2025
★★★★★ 5/5
GoogleFriendly and responsive estate agents. Lucy has been really helpful with finding me the right property and liaising swiftly between me and vendors, ensuring all questions are answered. She is also a pleasure to deal with!
Maddy · 29 October 2021
Agent replied · 29 October 2023
Dear Maddy, We are really pleased to read your positive review regarding the service from Lucy and our Tooting Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI had Dan help sell my property just after Christmas. It was the first time I had ever been involved in the selling process and genuinely he made it really easy for me! It took just 2 months from going on market to selling the house on Trinity Road, and Dan was always at the end of the phone if I needed anything.
When I come to sell my next property I will definitely be using Jacksons again! Would highly recommend!
James · 31 October 2015
★★★★★ 5/5
GoogleNikkyl Patel is a legend, great bloke and did a fantastic job with patience second to none dealing with my many emails and calls. Thank you again for your help mate, much appreciated. Al Lyon
Alexander · 29 October 2021
Agent replied · 29 October 2023
Dear Alexander, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tooting office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Paul and the team is great. Excellent service! Always find the perfect tenants for our property. We'd highly recommend.
Liping · 1 May 2023
Agent replied · 31 May 2023
Dear Liping, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSuch a great experience! George and the team are superb people, with kind faces and warm souls. Thank you guys, for helping my property dreams come true.
Tobie · 29 October 2022
Agent replied · 29 October 2023
Dear Tobie. Thank you for sharing your kind words about George. Your comments are much appreciated by the Tooting team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThomas was knowledgeable, friendly, and a great guide to have through the selling process, always available to answer questions via email or phone, would highly recommend.
Dan · 29 October 2022
Agent replied · 29 October 2023
Dear Dan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was great. The place was not to our standards, but he was very prompt with organising the viewing and offered up any information we asked for.
Ethan · 29 October 2022
Agent replied · 29 October 2023
Dear Ethan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been great throughout the process and has kept us in the loop at all times. Very informative and is willing to help where he can!
Amy · 29 October 2022
Agent replied · 29 October 2023
Dear Amy, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDulcie was knowledgeable and very personable at our recent property viewing. Thanks for showing us around.
Premila · 29 September 2023
Agent replied · 29 October 2023
Dear Premila, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDulcie was responsive, knowledgeable and transparent with me as a buyer. Very grateful for her assistance.
Daniel · 29 September 2023
Agent replied · 29 October 2023
Dear Daniel, Thank you for your lovely words and for leaving a 5* review regarding Dulcie. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleThank you Rhea for your updates and timely polite communications, it was very helpful. Much appreciated .
Tony · 30 August 2023
Agent replied · 29 October 2023
Dear Tony, Thank you for taking the time to rate your service with Howsy. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLoren was extremely helpful, efficient and knowledgeable during our viewing - and very patient even though it was her last of the day :)
Alexandra · 1 February 2023
Agent replied · 29 October 2023
Dear Alexandra,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad an excellent experience at the Jackson Tooting especially with Sophia, who organised and took us to a view a property in London. She was very welcoming from the start, had such great energy while being so professional. Was able to …
Vicki · 26 November 2025
★★★★★ 1/5
GoogleSays it’s open until 8 but this isn’t true
Tom · 11 August 2026
★★★★★ 5/5
GoogleGreat promt service and very helpful with loads of advice with how to negotiate the potential of renting a new property. Jordan has been super helpful!
Matt · 29 October 2022
Agent replied · 29 October 2023
Dear Matt, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was extremely helpful and went above and beyond to get our contract sorted. He was very easy to contact and responsive. Would 100% recommend him!
Rosie · 29 October 2022
Agent replied · 29 October 2023
Dear Rosie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been great in helping us with our rental property search around Tooting!
Ravi · 23 October 2023
Agent replied · 29 October 2023
Dear Ravi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jordan. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons, and Jordan in particular, made moving much easier than I have experienced it to be in the past. He is extremely quick to get back to you and was on hand to help during all stages of the process. Very warm and friendly, which also massively helps! Would recommend anyone moving around south west London to get in touch with Jordan to help them out.
Thea · 1 July 2023
Agent replied · 29 October 2023
Dear Thea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with the service from the whole team in selling our house. Thanks to Rhea especially for all the support.
Daniel · 2 April 2023
Agent replied · 29 October 2023
Dear Daniel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLoren was great throughout. She was very responsive and always answered all of our questions to an extremely high standard.
Ann · 2 May 2023
Agent replied · 29 October 2023
Dear Ann, Thank you for taking the time to leave a wonderful 5 star Google review. Loren will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe are yet to move in but Alfie took care of the whole process and it all went very smoothly.
Everything is well organised and dealt with in a professional yet friendly way.
Fatma · 29 October 2021
Agent replied · 29 October 2023
Dear Fatma, Thank you for your great review regarding our Tooting office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
