Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving had my flat on the market for nearly a year I switched agents to Jacksons. Within two weeks the team had organised a number of viewings one of which went on to purchase the flat. From then on my point of contact, Kadeem, kept me up to speed with each stage of the process and even visited the property to allow trades access in my absence. Excellent professional service which got the results I wanted - can't ask for more than that!
Simon · 29 October 2022
Agent replied · 29 October 2023
Dear Simon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have received an absolutely superb service from Elle-Mai throughout our time dealing with Jacksons. From my initial enquiry through to the viewings, I absolutely couldn't fault the service or ask for anymore!
As someone who has been looking for a property for a long time, our requirements and requests were actually genuinely listened to, and rather than being shown a whole heap of random properties which didn't fit our requirements, everything Elle-Mai showed us ticked the boxes which was hugely valuable and appreciated.
Although we haven't made any purchases just yet, I've no doubt the service would be sublime if we were to go down that route.
A huge thanks!
James · 29 October 2022
Agent replied · 29 October 2023
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Richard, Estate Agent from Jacksons Tooting Estate Agency, was great. He is a friendly and kind agent who makes you feel comfortable during the whole renting process.
He is always available, hard worker, really helpful and comprehensive during the whole process we went through.
Our first experience with the agency was smooth and easy, and we are so glad that we met Richard during our first viewing. I suggest to every new client to ask for him to get a relaxing and nice experience.
Alberto · 29 October 2022
Agent replied · 29 October 2023
Dear Alberto, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Richard, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had such great service from Emanuel today.True gentleman.
I had spoken to him first on the phone regarding looking for a 1 bed property and was so kind and incredibly helpful he instantly arranged 2 viewings. He was great listener and really understood what we were looking for. Looking forward to seeing more with him. Would definitely recommend Jacksons if you looking for a property in the area.
Eliza · 29 September 2023
Agent replied · 29 October 2023
Dear Eliza, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emanuel, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe sold our flat with Jacksons. Hardworking, friendly and informative throughout. Special thanks to Tom for all the work he's put in.
Caitlin · 30 August 2023
Agent replied · 29 October 2023
Dear Caitlin, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service from Luca! Excellent follow up and keeping us in the loop with our sale. Looking forward to completing soon - let’s find another one! Thanks Luca.
Patrick · 1 February 2023
Agent replied · 29 October 2023
Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Jacksons Tooting so far. Olivia is a superstar for spending the whole morning with us on Saturday.
Matt · 29 September 2023
Agent replied · 29 October 2023
Dear Matt, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards,Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe have had a brilliant experience with Jackson’s. Tom has been efficient, friendly and helpful throughout and has made the process that much less stressful. Would highly recommend.
G · 1 February 2023
Agent replied · 29 October 2023
Dear G F, Thank you for your kind comments regarding Tom and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBig thank you to Tom Kear who helped me buy my first flat! The whole process was smooth form start to finish and both Tom & Shahbaz were instrumental in making that happen. I would absolutely recommend them to anyone who is buying in the area.
Hattie · 30 October 2019
Agent replied · 29 October 2023
Dear Hattie, I am writing to say thank you for your kind comments about the service you received from our Tooting Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRichard & Jordan were really helpful throughout our whole process in finding a new flat! Made it really quick, easy & simple.
Lara · 31 July 2023
Agent replied · 29 October 2023
Dear Lara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRhea was a breath of fresh air compared with many of the other agents I’ve dealt with over the course of my search! Thank you very much!
Mïa · 3 March 2023
Agent replied · 29 October 2023
Dear Mia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan is great at communicating and setting me up with viewings straight away. Very helpful and I’m sure I’ll find the right flat with his help.
Katie · 2 April 2023
Agent replied · 29 October 2023
Dear Katie, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePeter at Jacksons has been great throughout my entire buying process. He arranged the viewing, helped negotiate on the price with the vendor and has been helpful in liaising with the vendor to answer my adhoc questions about the property (including how high the ceilings are!). He has helped push the right people through to completion and has kept me up to date with any movements.
Thanks also to the Jackson’s office for answering the phones quickly and always passing on messages!PositiveResponsiveness, Quality
Emma · 25 August 2022
Agent replied · 29 October 2023
Dear Emma. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was a great experience to meet Mr. Richard Adedeji. He is a kind estate agent who has helped me a lot to find the perfect place to stay. I was looking for a flat to rent and he suggested the appropiate one taking into account my needs. During the viewing he made everything crystal clear to me so I made my decision instantly. The most important part for me was the check (references) which was completed in a couple of days, offering me a great relief since it is my first time in UK. His professionalism, responding immediately to my e-mails, is a characteristic that I really appreciated. I highly recommend him and Jacksons.PositiveResponsiveness, Professionalism
Γιώργος · 25 August 2022
Agent replied · 29 October 2023
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKadeem is fantastic and I couldn’t ask for better service. Nothing is ever too much trouble for him and I thank him very much for all he continues to do.
Tara · 29 October 2022
Agent replied · 29 October 2023
Dear Tara, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been so helpful in trying to secure me a new place to live and I'm certain we will find the right fit for me together.
Thank you, Jordan.
Henriette · 29 October 2022
Agent replied · 29 October 2023
Dear Henriette, Thank you for taking the time to leave a wonderful 5 star Google review. Jordan will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePeter from Jackson’s Tooting was a pleasure to work with. Very responsive and personable, I cannot thank him and the team enough for helping us to secure our new property.
Samuel · 29 October 2022
Agent replied · 29 October 2023
Dear Samuel, thank you for taking the time to leave us a 5* review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMr Richard Adedeji was very helpful and quick in answering any queries we had. He made the whole process from checking apartments to signing the rental agreement go really smooth.
Michel · 29 October 2022
Agent replied · 29 October 2023
Dear Michel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleElle-Mai has been very helpful to us while house hunting. She's been polite, professional, quick to respond to emails and calls and has arranged viewings at times that suit us.
Thomas · 29 October 2022
Agent replied · 29 October 2023
Dear Thomas, thank you for taking the time to leave us a 5* review. We are pleased to read that you had a great experience with Elle-Mai in our Tooting office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleElle-Mai has been really great at finding properties that match my criteria as a buyer. She is really engaged and professional and I'm really impressed with the service she provides.
Jane · 29 October 2022
Agent replied · 29 October 2023
Dear Jane, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSwift responses and quick to help organise viewings. Olivia was helpful, friendly and patient with our viewings, thank you!
Hazel · 29 September 2023
Agent replied · 29 October 2023
Dear Hazel, We really appreciate you taking the time to leave such lovely comments about the Tooting team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently was shown a property by Dulcie. She was very friendly and helpful and provided all the information I required.
Jess · 30 August 2023
Agent replied · 29 October 2023
Dear Jess, Thank you for taking the time to leave a wonderful 5 star Google review. Dulcie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have been renting out my flat with Jacksons for the past 8 years and I have no complaints regarding their management. Charlie Wray is my property manager and always responsive and efficient. I wish to continue this relationship with Jacksons for years to come.
Lisa · 30 October 2019
Agent replied · 29 October 2023
Dear Lisa, We greatly appreciate you putting aside the time to submit a review about our Tooting Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleWe had a really positive experience with Jacksons Tooting. Tom was incredibly proactive in chasing our solicitors and making sure we met our completion deadline, helping us with our onwards purchase (even though out of the area) as well as our sale. Would highly recommend
Amy · 30 October 2019
Agent replied · 29 October 2023
Dear Amy, We are really pleased to read your positive review regarding the service from our Tooting Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.