Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience working with Riley at Jackson’s Balham. From start to finish, he was professional, knowledgeable, and incredibly proactive in helping me navigate the property process. He was always available to answer my questions, kept me updated every step of the way, and went above and beyond to ensure everything ran smoothly.
Riley’s attention to detail, friendly approach, and dedication made the whole experience stress-free and straightforward. I couldn’t have asked for better service and would highly recommend him to anyone looking for a reliable and efficient estate agent!
Rebecca · 26 March 2025
Agent replied · 26 March 2026
Dear Rebecca, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Riley. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a great experience working with Naia while searching for our new flat. Naia was helpful and kept us informed throughout the process. She was great at getting back to us quickly and helped us find a place that suited us well. We appreciate her support and would recommend her services.
Darach · 29 April 2024
Agent replied · 27 August 2024
Dear Darach, Thank you for your kind comments regarding Naia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleIt’s been MONTHS and we’ve finally found a place, honestly could not have had a better agent. Melissa made everything quick and easy and did it whilst cracking a few jokes. I could tell she was actually interested in what she does and wanted to do the best job possible.
Honestly just go in and ask for Melissa if you’re looking for a really helpful agent who’s also a really nice person.
Ryan · 10 November 2022
Agent replied · 8 June 2023
Dear Ryan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have had a great experience with Jackson’s. Jordan has been especially helpful with arranging viewings that accommodate with my schedule and has made the whole process so much easier.
Amy · 26 March 2025
Agent replied · 26 March 2026
Dear Amy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleSensational customer experience from
start to finish using Jackson’s and in particular Sam Jordan.
His timeliness along with manners were second to none and his local knowledge was impeccable.
Sam made the decision to move all the easier by an almost effortless property search with accurate properties to reflect my search parameters.
I’ll be recommending Jackson’s and Sam to spearhead anyone’s property search in South West London.
Trinity · 1 April 2023
Agent replied · 31 May 2023
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePhilip Agius and his team were very professional, wise and efficient with selling my Clapham North house recently. Within two months of listing they got me two bidders within the price range I gave them and three more a little below it, and when my first buyer fell out because their chain broke down Jacksons quickly re-engaged the second buyer with a minimum of time and money lost and we have just exchanged contracts. All in all, a very satisfying experience with them.PositiveResponsiveness, Quality, Professionalism
Stuart · 28 August 2021
Agent replied · 8 June 2023
Dear Stuart, Thank you for your great review regarding our Clapham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJust sold our house through Jacksons, Amazing! From the initial meeting and throughout the entire sale process Philip has provided a knowledgeable and professional service. The house went under offer very quickly and it has been a seamless experience through to exchange earlier this week. Philip has always been available to answer any questions we have raised. He has also gone above and beyond helping us look for a rental and sort out a removal company. We are thrilled with the way the sale was managed and would highly recommend Philip and Jacksons.PositiveQuality, Professionalism
Alexandra · 28 August 2021
Agent replied · 8 June 2023
Dear Alexandra, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a fantastic experience working with Jordan from Jacksons Estate Agents in Clapham. From start to finish, Jordan made the entire rental process smooth and stress-free. His professionalism, responsiveness, and dedication to helping me find the perfect place really stood out. I highly recommend Jordan and Jackons Estate Agents Clapham for anyone looking for expert guidance in the rental market.
Paddy · 26 March 2025
★★★★★ 5/5
GoogleOur agent Jack Beacom was very professional and knowledgeable. He had all the answers to our questions and made the otherwise stressful experience of finding a home a relatively smooth one. He responded to our emails in a timely manner and was always willing to provide any information we needed throughout the process. He was patient and courteous and did not pressure us into a decision. I would recommend Jacksons and Jack in particular to anyone who is seeking a new home.
Odane · 8 June 2021
Agent replied · 8 June 2023
Dear Odane, Thank you so much for the fantastic feedback, the team at Clapham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleMelissa at Jackson's has been absolutely amazing for my friends and I over the past few weeks. Melissa gave us a call to let us know about a new property they had just put on their website and organised a viewing with us really soon after. All the properties she showed us were a really high quality and we were thrilled for our first choice offer to be accepted the same day. Melissa has been so, so helpful throughout the whole process, including going to the property for us since to do some measurements for furniture as we're not currently living in London. She has been a superstar and I would thoroughly recommend to anyone looking to rent in London to get in touch with Melissa :)
Holly · 8 June 2021
Agent replied · 8 June 2023
Dear Holly. Thank you for taking the time to leave a review regarding your experience with Melissa in our Clapham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAna has been very helpful and patient when we refurbished our kitchen and bathroom during Christmas and New Year period. Her communication, arrangement and suggestions are 5-star professionalism!
Weiwei · 26 March 2025
Agent replied · 26 March 2026
Dear Weiwei, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah
★★★★★ 5/5
GoogleJordan has been extremely helpful in my property search. He is very knowledgeable on the properties he has shown me, and has helped with giving ideas on layout etc. I feel I'm in good hands with Jordan and Jackson estate agents!
Andrea · 22 September 2024
Agent replied · 22 October 2024
Dear Andrea, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jordan. Please do not hesitate to contact us again. Kind regards, Sarah
★★★★★ 5/5
GoogleMelissa Brown was phenomenal in assisting and finding newcomers to the country a place to rent. She was able to answer any question with no hassle and delighted to point us in the right direction. Upon meeting her she was approachable, understanding and thorough, this allowed for a seamless transition from start to finish. Would HIGHLY recommend her services and expertise to anyone that uses Jacksons.
Jordan · 31 January 2023
Agent replied · 31 May 2023
Dear Jordan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGiles and the team at Jacksons have been instrumental in helping us sell our property in Clapham. Giles has given consistently great advice, is always responsive and has kept momentum up from the moment the property went on the market to the moment we completed on the sale. Good, smart people whose knowledge of the area gives them a real edge of their competitors. Would definitely recommend.
Veli · 2 December 2022
Agent replied · 31 May 2023
Dear Veli, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Clapham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleYoussef was fantastic! He arranged my viewing and communicated well throughout. I met him at the property. He was punctual, friendly and very helpful answering all my questions. Thank you Youssef. A very positive experience! Morika
Morika · 1 November 2024
Agent replied · 8 November 2024
Dear Morika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleVery grateful to have found our next home through Jackson’s. Jordan was meticulous throughout, and we were so pleased with the property he showed us that we put a bid in immediately - with his support, we got it and we can’t wait to move in. Thank you Jordan!!
Evanthia · 4 July 2025
★★★★★ 5/5
GoogleOur agent Melissa has been incredibly helpful from the start. Very genuine, progressional and always responds quickly. Jackson’s list of properties we viewed were a lot higher spec than other agents and they didn’t waste our time by showing us properties that didn’t match our criteria. Finding a property to rent has been quite stressful but Melissa made our experience really easy (particularly helping us with all the referencing and paperwork). Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Sammy · 28 August 2021
Agent replied · 7 July 2023
Dear Samantha, Thank you for taking the time in providing such lovely comments about Melissa in our Clapham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleMia was so helpful doing a virtual tour of a property for me, I can’t thank her enough for helping me secure a lovely property to let.
Julia · 26 January 2026
★★★★★ 5/5
GoogleJordan was incredibly informative and helpful during our search. Helped us track down a stunning property that exceeded all of our requirements and quickly answered any questions we had.
Consistently supported us throughout the agreement process - we couldn’t have asked for any more.
Sam · 29 May 2024
Agent replied · 27 August 2024
Dear Sam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFinding a place to move to in London is inevitably stressful. The tyranny of choice, pushy agents and hidden fees can make the experience hellish. But that wasn't the case for us - Paris and Amy (of Jacksons Clapham Estate Agents) were exceptionally helpful, went above and beyond, and didn't grow tired of our lengthy questions and demands! Paris in particular took the time to go through our furnishing requests and to discuss the tenancy in greater detail. We can't speak for the rest of the company, but we would certainly recommend Jacksons based on the help from Paris and Amy alone.
Sean · 8 June 2020
Agent replied · 8 June 2023
Dear Sean, We appreciate you taking the time to submit your review regarding the service you received from our Clapham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleUntil we dealt with Jacksons and started working with Paris, I'd never had a positive experience with an Estate agency before.
Within 9 days, myself and two friends had found the perfect property, viewed it, gone through all the checks and signed the contract. Much quicker and smoother then I imagined the process to be.
This, largely, was due to the excellent communication from Paris who explained the process to us clearly, answered all of our many, many questions and made us feel very comfortable throughout the whole timespan of negotiations.
I'd like to publicly thank Paris for help during this stressful time and would highly recommend her and Jacksons wholeheartedly to anyone property searching at all.
I'm sure we'll be repeat customers one day
Aidan.
Aidan · 8 June 2020
Agent replied · 8 June 2023
Dear Aidan, I was delighted to read the comments in relation to our Clapham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAs someone with 30 years experience in the property sector myself, I can highly recommend Jacksons Clapham and in particular Philip Aigus and his brilliant team. From the outset Philip and his team provided an excellent service and high quality, professional advice. Once they started marketing, they worked diligently and kept us fully informed and updated at every turn. We placed our house on the market just before the onset of Covid-19. Unsurprisingly we had a couple of false starts but thanks to the teams tenacity and hard work they secured an acceptable offer and despite all the issues of the last few months, managed to help guide the sale through to a successful conclusion. Use Jacksons Clapham if you want an excellent and professional estate agents.
Jeremy · 8 June 2020
Agent replied · 8 June 2023
Dear Jeremy, Thank you so much for the fantastic feedback, the team at Clapham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJacksons, Clapham have been brilliant. I really can’t thank James and his team enough. Throughout the process of selling our flat, James has been hugely supportive, reassuring and has given so much of his time to help us get to the point of exchange. Their after sale support service has been a massive help. I would not hesitate to recommend Jacksons and have felt very lucky to have been surrounded by such an experienced and empathetic team. A huge thank you to James and his staff!
Jennifer · 8 June 2020
Agent replied · 8 June 2023
Dear Jennifer, Thank you very much for your great review regarding our Clapham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJordan was incredibly punctual at the viewing, incredibly personable and knowledgeable about the property we viewed. Would use again when searching for next property
Charlie · 26 March 2025
Agent replied · 24 January 2025
Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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