Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMia was great! Very quick responses and made the process of finding a flat easy. …
Emily · 12 March 2026
Agent replied · 26 March 2026
Dear Emily, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWe recently completed on the sale of our property - the Abbeville Road team - especially Drewe - worked really hard to keep everything on track.
We don't actually live in the area, so managing the sale remotely meant that we had to rely on the help and goodwill of Drewe and his colleagues to facilitate access to tradespeople etc., as and when needed - this meant that we didn't have to travel to Clapham more than was absolutely necessary - which was a great help!
Thank you
Antonia · 26 April 2025
★★★★★ 5/5
GoogleIncredibly impressed with the service from Jacksons.
A special thanks to Jordan, who has been outstanding in our search, proactive, responsive, and genuinely invested in understanding what we’re looking for. He’s provided clear, timely updates and all the information we needed to feel confident and comfortable throughout our search.
We really appreciate the care and attention, and look forward to continuing to work with the team to find our next place. Highly recommend.
Ruby · 26 June 2025
★★★★★ 5/5
GoogleFor each part of the apartment hunting experience, from the great communication over the phone, the consistent engagement through emails to viewings of the apartments, I can’t recommend Jacksons enough, very good team and were great every step of the way
Big thank you to Tristan who helped me and my partner get our first place together !
Olamide · 4 December 2024
Agent replied · 8 December 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleMia has been so helpful throughout our entire process with Jackson’s. She has helped us find our perfect flat and has always been quick to answer any questions or queries. Couldn’t recommend enough
Felix · 26 September 2025
Agent replied · 26 March 2026
Dear Felix, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleReally great service and easy move in. Naumann was super helpful through the process.
Harry · 12 March 2026
Agent replied · 26 March 2026
Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThe Abbeville Rd. Jackson’s were fantastic across the whole process of securing a house for myself and siblings this year in Clapham South.
Special thanks to James for all his help in the process of purchasing, from viewings to organising the procurement of further Banham keys he was very helpful at all times.
Thanks to Jackson’s!
Matt · 1 November 2024
Agent replied · 8 November 2024
Dear Matt, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleNaumann was fantastic to work with!
Even after everything was signed and delivered, he still drove us out to see the property because my roommate hadn’t seen it yet. Super nice person and very helpful throughout the whole process.
Highly recommend and really appreciate all his help!
C · 26 January 2026
★★★★★ 5/5
GoogleTristan has been incredibly helpful in our search for a new 3 bed flat. He's really taken our requirements on board and made it his mission to find a space that will work for us! He keeps us up to date with new properties, and when showing us around he's able to answer all our questions about the property and the location. Thanks Tristan!
Ellie · 29 May 2024
Agent replied · 27 August 2024
Dear Ellie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Giles O’kelly, a highly recommended Sales Manager with Jacksons Clapham Estate Agents. Giles has been an absolute pleasure to work with. He is knowledgeable, professional, and always willing to go the extra mile to ensure a smooth and successful transaction.
One of the things that stood out to me about Giles is his communication skills. He is always available to answer any questions I have and has kept me informed every step of the way.
Overall, I highly recommend Giles. He has exceeded all of my expectations and has made the entire process a breeze. If you're looking for a trustworthy and reliable estate agent who will work tirelessly to achieve your goals, look no further than Jacksons and Giles O’kelly.
Thanks
Ermal · 1 May 2023
Agent replied · 31 May 2023
Dear Ermal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Giles, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Jacksons Clapham Estate Agents to sell my property and I can confidently say that they exceeded my expectations in every way. The estate agent Sam was incredibly professional, knowledgeable, and helpful.
Firstly, he provided me with an accurate valuation of my flat and gave me some great advice on how to present it to potential buyers.
Sam was always available throughout the entire process, was always available to answer any questions I had and kept me updated with the status of buyers/viewings etc. When it came to negotiating offers, he was fantastic at getting me the best possible price for my property.
Overall, I cannot recommend Jacksons Clapham Estate Agents highly enough. They are a truly exceptional team who go above and beyond to provide their clients with outstanding service.
Darren · 1 April 2023
Agent replied · 31 May 2023
Dear Darren, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the Clapham team, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGiles O’Kelly is a seasoned real estate agent who truly exceeded all my expectations in selling my flat. From the very beginning, Giles showed exceptional professionalism, knowledge, and dedication to his work. He made the process of selling my flat an absolute breeze, and I cannot thank him enough for his brilliant work.
Throughout the whole process, Giles was always available to answer my questions, provide detailed explanations, and guide me through every step of the way. His communication skills were top-notch, and he always kept me informed about the progress of the sale. He made sure that everything was transparent and straightforward, which made me feel confident and assured that I was in good hands.
Giles’ attention to detail was also impressive. He made sure that every aspect of the sale was taken care of, from staging my flat to negotiating with potential buyers. He went above and beyond to ensure that I got the best possible deal, and his efforts paid off in the end.
Overall, I would highly recommend Giles O’Kelly to anyone who is looking to sell their
S · 1 April 2023
Agent replied · 31 May 2023
Dear S P, Thank you for your fabulous 5 star review. Giles will be so thrilled to read your kind comments. We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe idea of buying a house was daunting. But once we found something we wanted in Clapham old town, it became real.
Fortunately Sam talked us through the process. His ongoing clear and accurate communication made the whole process seem far easier on our end than the previous house buying experience.
I don’t like moving house as packing and unpacking is hard work but if we outgrow this place we’ll give Sam a call.
Thank you very much Sam. You were a great help. Terrific experiences from day one until we got the keys.
James · 1 April 2023
Agent replied · 31 May 2023
Dear James, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Clapham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan at Jacksons has provided exceptional service throughout our renting experience. From the start, his professionalism and attention to detail has made the process seamless and stress-free. Jordan's proactive approach, excellent communication, and positive attitude set him apart. He truly cares about his clients, making him a valuable asset to Jacksons. We highly recommend Jordan and the agency for their commitment to outstanding service, five stars well-deserved!
Jemima · 30 January 2024
Agent replied · 27 August 2024
Dear Jemima, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had an great experience using Jacksons to find tenants for my property. Aaron looked after me throughout the process and was professional, friendly, and attentive. I was kept well informed at every stage, and lovely tenants were found quickly. Thank you also to Mia for her help. A very efficient service, highly recommended!
Stephanie · 5 March 2026
Agent replied · 26 March 2026
Dear Stephanie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing experience with estate agent Aaron who has recently joined Jackson’s. He always goes so above and beyond to help support us as landlords and our tenants. We appreciate his speedy communication and friendly manner! Thank you so much Aaron for being such a star!
Jessica · 26 December 2025
★★★★★ 5/5
GoogleYoussef has been great in helping my friends and I find a property! He’s constantly finding us viewings that match our requirements and is very knowledgeable when we ask questions. Thanks for all the help we appreciate it.
Ceyda · 26 March 2025
Agent replied · 26 March 2026
Dear Ceyda, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Jackson’s Estate Agents, Abbeville Rd, Clapham. In my view they were superior to others in the area down to their knowledge and expertise of the community as well as their understanding of the demands in a changing and challenging market environment. Their experience and professionalism really shone through in the recent sale of my property. I would very much recommend Phil and his team to other sellers abs buyers in the local area. Thanks again, Nick
Nicholas · 2 November 2022
Agent replied · 31 May 2023
Dear Nicholas, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Phil and our Clapham team, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFirst time Buyer’s perspective
Jacksons was great, very easy to organise a viewing and were accommodating to fit a viewing outside of normal hours.
Giles was very good from the get go, helped me with getting the offer in and was very helpful in getting the sale to go through quickly which is what we wanted. He made sure to constantly be chasing solicitors, brokers etc and didn’t forget to chase me.
Giles was great and super accommodating, did everything in his power to make it a fast transaction.
Thank you very much to Giles and all the team.
George · 2 November 2022
Agent replied · 31 May 2023
Dear George,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had such a great experience with Jacksons during our recent purchase. James was truly exceptional from start to finish. He helped us navigate through a complicated process and really advocated for us. It's all thanks to James' amazing effort and being a crucial communication link that the purchase was a success. Highly recommend James and Jacksons Clapham office!
Mai · 29 February 2024
Agent replied · 27 August 2024
Dear Mai, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI have just recently had to sell a property and after discussions with various local estate agents, I decided to go with Jacksons. That has probably been one of the best decisions i have ever made.
From the very first meeting with Phil who came across very knowledgeable and passionate about what he does, I felt at ease knowing he would make this a stress free process which it turned out to be. From getting the property onto the market very quickly and then getting viewings to finally getting the right offer accepted I was kept informed throughout.
Can I also mention a big thank you to Giles who when Phil wasn't available was able to answer any questions I had and was also a pleasure to work with.
I cant emphasize in enough words how happy i am with the service received and if you have a property to sell, then don't hesitate to use Jacksons. You will not be disappointed.
Vince · 8 June 2022
Agent replied · 8 June 2023
Dear Vince, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Thank you for your kind words both Phil and Giles will be thrilled to read your review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI cannot thank Jackson’s enough for everything they have done during the sale of my flat. Every member of the team I encountered was not only professional, knowledgeable and dedicated but went above and beyond what I would expect from an estate agents. Giles offered excellent advice and support and he was outstanding throughout the process.
Jackson’s provided a top level service and and I have recommended them to friends and family. Thank you, Jackson’s!PositiveResponsiveness, Quality, Professionalism, Value
Elisabeth · 28 August 2022
Agent replied · 8 June 2023
Dear Elisabeth, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Jacksons… James was absolutely incredible during our search for a property. We were really anxious about the process, but he was always on hand to answer our questions and help us manage the different stages. He was so helpful, friendly and responsive… we would definitely hope to use him again
Max · 29 April 2024
Agent replied · 27 August 2024
Dear Max, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleThe service from Jacksons was good although the condition of the property when we took occupation was far below the standard expected. Although it was agreed the property would be professionally cleaned and vacated of all possessions (apart from one wardrobe) it could not have been further from it. The kitchen was covered in layers of grime with the previous occupants kitchen utensils still in the drawers and the oven left in a disgusting condition The loft was also filled with the previous owner’s unwanted possessions and worst of all, the wardrobes were left with dirty underwear within them!
Matthew · 26 March 2025
Agent replied · 31 May 2023
Dear Matthew, I am concerned to read your comments and have passed them to the Director of our Jacksons Clapham office. I am sorry your experience with us has not been as we would have expected and someone shall be in touch with you shortly. Kind regards, Sarah Tranter, Customer Relations Team
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