Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally recommend Jacksons, particularly Melissa who was so helpful and lovely to work with. Made renting our house a super smooth process, with none of the typical stress that you get with other agents. Thanks again Melissa and hope to work with you in the future!
May · 8 June 2021
Agent replied · 8 June 2023
Dear May, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleMelissa was a fantastic help for finding a rental property for me. Constantly on hand to help and responded to queries quickly to help us land the properly we wanted. Would highly recommend Jackson’s service to others searching!
Jordan · 12 August 2022
Agent replied · 8 June 2023
Dear Jordan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently sold my property through Jacksons in Abbeyville. James and the team exceeded my expectations and achieved a fantastic price for my house and I would have no hesitation recommending them to anyone wanting to sell in the area. They are an extremely professional, friendly and efficient team.
Selina · 8 June 2020
Agent replied · 8 June 2023
Dear Selina, Thank you very much for your great review regarding our Clapham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure to interact with Christian C. during my search for an apartment. Christian was always available and had a friendly and very professional attitude. Highly recommended!
Gianluca · 18 May 2023
Agent replied · 8 June 2023
Dear Gianluca , Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Jackson’s. Particularly grateful of Scarlett, whose communication was brilliant throughout. She was consistently supportive and clear. Thanks for the rest of the team too including James who were timely in their responses throughout the sale of my property.
Abigail · 26 March 2025
Agent replied · 24 December 2024
Dear Abigail, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAs a first time buyer, I started my property search with little grasp of what my ideal home looked like and it took me a lot of viewings (across many months!) to refine my criteria. Despite this, Giles from the Clapham office always remained patient and professional throughout the whole process, making sure that he was only suggesting properties that he genuinely felt could be suitable. His hard work paid off recently when we finally found my new home. I would have no hesitation in recommending Giles and Jackson's Estate Agents.
Tom · 31 January 2023
Agent replied · 31 May 2023
Dear Tom, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMelissa has been so helpful in assisting with our search for a new flat in the highly competitive London market. She’s responsive, always friendly and diligent - would highly recommend Jackson’s as an estate agents.PositiveResponsiveness, Professionalism
Izzy · 28 August 2022
Agent replied · 8 June 2023
Dear Izzy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Clapham office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent agency with knowledgeable and friendly service. Chris was particularly helpful and went above and beyond to help me find my perfect property. Highly recommend Jacksons Clapham Estate Agents.
Lorenzo · 1 May 2023
Agent replied · 31 May 2023
Dear Lorenzo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA huge thank you to Melissa for helping us find our property to rent, especially during such a tricky market. She was extremely helpful, efficient and kind. We couldn't have asked for a better person to help!
Tertia · 8 June 2022
Agent replied · 8 June 2023
Dear Melissa, It’s great to hear that you have had a brilliant experience with our Clapham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Jacksons over the past few months, in a rather challenging transaction. Special mention to Sam, who was been extremely patient, supportive and available throughout the process!
Filipe · 1 April 2023
Agent replied · 31 May 2023
Dear Filipe, Thank you for your review, and mentioning your experience with Sam in our Clapham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCurrently working with Katy in the purchase of our forever home. She's been an absolute powerhouse in getting the sale through. Always available (in sometimes trying circumstances) and always able to frame the process in a very easy and guiding way. It's been an absolute pleasure working with her.
Warren · 26 November 2025
★★★★★ 5/5
GoogleGreat experience with Scarlett at Jacksons in Clapham. Scarlett was responsive, attentive and made the process smooth from start to finish.
Alex · 26 April 2025
★★★★★ 5/5
GoogleI haven't yet signed for a flat with Jacksons however, I wanted to write an extremely positive review for Tristan. I've had a couple of viewings with him now and hands down he's the most welcoming, informative and friendly agent I've met in the area.
Would definitely recommend Jacksons and specifically Tristan if you're looking for a new place!
Will · 29 May 2024
Agent replied · 27 August 2024
Dear Will, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAfter speaking with several Estate Agents in Abbeville Village, I chose Jacksons as the one showing the most proactive knowledge of the local and wider market place and best placed to sell my property.
Within days of the listing going live, the market rapidly became much more difficult (thanks variously to Johnson, Truss and Putin!) but I was pleased and impressed with the number of viewings they were able to achieve. Despite these undoubted difficulties they were able to delivered a Buyer with an acceptable offer and provide considerable support and assistance in converting it into a sale.
Thank you, Philip and Giles, supported by Mohamad (with, I'm sure, input from other colleagues).
Chris · 2 December 2022
Agent replied · 31 May 2023
Dear Chris, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA very pleasant experience in selling our flat & helping us finding a new house that corresponded to our needs & wishes. Phil has been of a great help through the few hiccups & has been really responsive, giving us very valuable advice throughout the selling & buying process.
Adeline · 9 June 2019
Agent replied · 8 June 2023
Dear Adeline, Having read your review, we would like thank you for your feedback about our Clapham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleChandler was an absolute pleasure to have helping us. He really went out of his way to make sure everything was done in an appropriate time and we wouldn’t have been moving in accordingly without him.
Freddie · 8 June 2022
Agent replied · 8 June 2023
Dear Freddie, thank you for your 5* review. We are pleased to see that you have had a great experience with the team in our Clapham office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleIt's been great working with Jackson's and Giles and Philip have been particularly brilliant. We have just completed a purchase today where they have been managing all three parties in the chain including us. The completion date was delayed to suit the end of the chain which means we have been chatting to these guys for months. They have kept us informed every step of the way, stayed in touch and put our minds at ease when we needed them to. Thank you to both of you, we have got there and we are delighted to be moving in this week. Thanks for all your great help!
Sarah · 11 October 2022
Agent replied · 8 June 2023
Dear Sarah, We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA very pleasant experience we had with Tristan, he was on time, kind and explained in detail about the property we went to view as well as gave us the space we needed when looking around. Would definitely recommend him as an agent for viewing a property!
Kaedi · 17 November 2024
Agent replied · 8 December 2024
Dear Kaedi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleI couldn't recommend this agency enough! Chris was an absolute pleasure to work with and was overall, responsive and incredibly helpful - thank you Chris!
Bobby · 18 May 2023
Agent replied · 8 June 2023
Dear Bobby, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAmir and Giles did a great job of getting the house sale over the line. I was initially impressed how many viewings they got in such a short period of time when it came to selling. But it was then the process on the other side where they stood out. It was a tricky timeline of getting the chain to work - patience was needed and they had plenty of it - but also the drive to get solicitors in line and today the sale completed - Job done!
Jordan · 11 September 2022
Agent replied · 8 June 2023
Dear Jordan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbove and way, WAY beyond
TLDR; Giles at Jacksons provided beyond perfect service from initial viewings through to completion day, granting much-needed stability in a chaotic purchase.
Firstly, Giles interpreted our requirements perfectly to suggest we see an additional property after viewing the flat I enquired about. The first flat was a miss, but his suggestion was exactly what we were looking for… I’m happy to report that a few months later I’m writing this review from my new living room!
During the lengthy purchase process, Giles proved an excellent mediator and was always available to check in and assist in unblocking crucial moments. We wouldn’t have made completion on time without him.
As a first time buyer the bureaucratic purchase process is extremely intimidating, but having someone like Giles in your corner makes all the difference.
Joseph · 11 September 2022
Agent replied · 8 June 2023
Dear Joseph, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleChris at Jackson’s Clapham was brilliant. His local knowledge and advice was brilliant. Thank you for all your support and I'd definitely recommend their services.
Joaquim · 9 May 2023
Agent replied · 8 June 2023
Dear Joaquim, We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJames and the team at the Clapham office have been superb during the entire process of the sale of our house. We are most grateful to him in particular for his advice and support during what can be a very stressful time.
Diana Thompson
D · 8 June 2020
Agent replied · 8 June 2023
Dear Diana, We greatly appreciate you putting aside the time to submit a review about our Clapham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe arranged some last minute viewings through the Abbeville Road branch of Jacksons Estate Agents today. They were very accommodating, super helpful and friendly and showed us some interesting properties. They went out of their way for us. Thumbs up and a big thank you to Philip Agius.
C · 9 June 2018
Agent replied · 8 June 2023
Dear Claudia, We are delighted to read that our Clapham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.