Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a viewing recent set up with Tristan, he was helpful, friendly, responsive and highly professional. During the viewing he was able to answer all our question regarding the property on the spot. What he didn't know off the top of his head he would quickly look up, which is extremely helpful during a viewing, it impacts how you feel about the space and the community surrounding. It was a highly positive experience
Darcie · 29 May 2024
Agent replied · 27 August 2024
Dear Darcie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review for Tristan. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleJust had a viewing with Jordan and he was super informative and Tristan is very responsive in assisting me with finding a property. Thanks guys!
Kristian · 29 May 2024
Agent replied · 27 August 2024
Dear Kristian, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Jacksons Clapham Estate Agents. I would like to thank Chris, who helped us and went the extra mile to show us some amazing properties. I highly recommend this agency!
Cristian · 23 October 2023
Agent replied · 22 October 2024
Dear Cristian, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Clapham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a brilliant experience with Jackson's, and Martina in particular. She was patient, efficient and managed to get us really good tenants just before Christmas. She never gave up on me despite me being very unresponsive at times, and I would not hesitate to recommend Jackson's to anyone else!
Scarlett · 8 June 2022
Agent replied · 8 June 2023
Dear Scarlett, We are thrilled to hear that you are pleased with the service you have received from our Clapham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery glad I went with Jacksons for my sale. The whole team have been great, and Katy the manager for my sale has made the whole process go very smoothly. Always totally professional, friendly and approachable. She was also very helpful and willing with advice on the whole moving process not just the bit she was directly .responsible for. Thoroughly recommended!
Joe · 26 November 2025
★★★★★ 5/5
GoogleI’ve recently rented a property through Jacksons. Mia helped me find my perfect property after a very tough search to find the right one! She was very proactive and helped with any questions that I had. Would definitely recommend working with Mia if you’re looking to rent a property in south west London. (I would give 6 stars if I could)
Anthony · 26 November 2025
★★★★★ 5/5
GoogleWe were purchasing through Jacksons. Shahbaz was brilliant at keeping in touch and pushing things forward. He helped solve a few last minute issues with a complicated situation to make sure everyone could still move on the planned dates. I think without him things might have been delayed so really pleased they managed to make everything happen so quickly.
Emma · 8 June 2020
Agent replied · 8 June 2023
Dear Emma, We greatly appreciate you putting aside the time to submit a review about our Clapham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJacksons have been the best estate agents I have ever worked with and I won't hesitate to use them again. Jamie Castleman is consistently professional, available and reliable and worked with both the seller and I tirelessly to sort out various difficulties. He definitely goes above and beyond the duties of an estate agent. Nicole was also very helpful and informative. Highly recommended
Ruth · 9 June 2018
Agent replied · 8 June 2023
Dear Ruth, I am writing to say thank you for your kind comments about the service you received from our Clapham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleElle-Mai Soggee was very helpful in my search for my flat!
James · 10 December 2024
Agent replied · 24 December 2024
Dear James, Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie
★★★★★ 5/5
GoogleThe service we received from Komail and Jacksons (Abbeville Rd) was fantastic! We spent months looking for the perfect property and Komail was really accommodating from the start, and updated us along the whole process. Even after we moved in he made sure we were settling in and that any issues were quickly resolved. Many thanks to Komail; would definitely recommend.
Zoe · 9 June 2019
Agent replied · 8 June 2023
Dear Zoe, Having read your review, we would like thank you for your feedback about our Clapham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleReally impressed by Martina and the team. They have exactly the right balance of professionalism, push and pragmatism. They come into their own in tricky situations and manage to come up with solutions that work well for all parties. I highly recommend and would use again. Thank you
Eve · 8 June 2022
Agent replied · 8 June 2023
Dear Eve, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJames Castleman was great to deal with. He found me the perfect property and ensured the process was really smooth from offer to completion.
Doyle · 29 April 2024
Agent replied · 27 August 2024
Dear Doyle, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGiles and his colleague were Brilliant! Helped us with our first purchase. Giles was patient and generous with his time. He offered quality on point advice for a first time buyer, Cleary knows his trade. Genuinely nice guy as well. Recommend.
Thanks Giles!
Edg18london · 10 December 2022
Agent replied · 8 June 2023
Dear Ed18london,Thank you for your great 5 star review, and mentioning your experience with Paulina in our Clapham office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
GoogleI travelled halfway across London for a viewing only to see an email, less than an hour after the viewing was set to start, saying that it was cancelled as the property had been let. If an offer had been made, it would have been good to know that morning so I didn't waste my time.
Flat hunting is a stressful process and better communication from Jacksons would have been appreciated.
Molly · 30 July 2025
★★★★★ 5/5
GoogleGeorge was brilliant when it came to renting our property. We did our research and Jacksons came out on top when compared to many others. The photography was brilliant and it rented for over the asking rental price the day it went on the market! George’s post-rent follow up was brilliant and we know our property is in good hands.
Michelle · 9 June 2019
Agent replied · 8 June 2023
Dear Michelle, Thank you for your review regarding your experience with our Clapham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI’ve been extremely impressed with the service from my estate agent Aaron O’Neal-Jordan. He was incredibly efficient and managed to find us a tenant within just 48 hours. Throughout the entire process he kept us updated, communicated promptly, and made everything run smoothly from start to finish. We’re very pleased with his professionalism and the overall experience. Highly recommended!
Phyllis · 26 November 2025
★★★★★ 5/5
GoogleMia was very helpful and communicative in our search for a flat to rent!
Lauren · 26 October 2025
★★★★★ 5/5
GoogleMia was extremely attentive, communicative, and helpful across the board. She made the process of finding a flat very smooth and straightforward.
Laurence · 3 August 2025
★★★★★ 5/5
GoogleWorking with Katy as my agent at Jacksons to buy a property has been wonderful. She is incredibly proactive and responsive. She deals with any issues professionally and courteously. She never leaves us on the hook; she always provides an ETA and circles back quickly to answer our questions, concerns, or requests. I highly recommend working with Katy!
Julia · 26 November 2025
★★★★★ 5/5
GoogleThank you so much Melissa for finding us such a gorgeous house for us to move in to! Melissa was extremely helpful and quick at responding to all of our questions. Recommend her highly if you are looking for a property to rent!
Rebecca · 11 October 2022
Agent replied · 8 June 2023
Dear Rebecca, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRang up to view a flat in London and booked in the next day with Jordan. He was really attentive, listening to what kinds of places I was after so even took me to view another couple of flats in the area too! Was super helpful, especially for someone who’s just started their flat search. Would recommend to anyone looking in the area. Thanks a lot!
Eleanor · 28 June 2024
Agent replied · 27 August 2024
Dear Eleanor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI spoke to Jordan because I had some questions about a rental and he was incredibly helpful and knowledgeable. Thanks Jordan!
Louisa · 29 April 2024
Agent replied · 27 August 2024
Dear Louisa, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleLetting was handled by Youssef, we’re delighted with the property
Zoe · 1 November 2024
Agent replied · 8 November 2024
Dear Zoe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
★★★★★ 5/5
GoogleHaving had a few issues with the property I was renting (not the Jacksons fault) Kerry Dunmal managed to step in and get all the issues fixed in a timely manner. Kerry was great to deal with and I wouldn't hesitate to recommend the Jacksons for both landlords and people looking to let a flat.
Owen · 8 June 2020
Agent replied · 8 June 2023
Dear Owen, Thank you for your review regarding your experience with our Clapham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
