Trusted Agent profile · London
★★★★★
537 reviews across 1 platform
73 Abbeville Road, London, SW4 9JN
Jacksons Estate Agents's office in London, at 73 Abbeville Road, is rated 4.9 out of 5 across 537 reviews on 1 platform, including 537 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMelissa was really helpful in sorting everything out for my girlfriend and I as we found a 1 bed flat. The process was easy to follow and went smoothly.
Dear Brian, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Clapham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you Jordan Murcer for being incredibly helpful and supportive! Really appreciate it!
5/5
GoogleThankyou so much to Mia at Jackson's she has made the start of my search easy. She's been reassuring about keeping in touch with me and understanding my requests and non negotiables. On top of that she was so polite happy to see me even after a hot and long day if viewings. Thankyou Mia
5/5
GoogleHope has been amazing to deal with and has helped a lot in with securing a new flat. Very responsive and helpful, thank you.
Dear Andy, It’s great to hear that you have had a brilliant experience with our Clapham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy dealings with this team have always been superb. The knowledge and professionalism of Phil Agius is second to none and he is surrounded by a team who are friendly and an absolute pleasure to deal with. Would highly recommend Jacksons!
Dear Sophia, We are really pleased to read your positive review regarding the service from our Clapham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleViewed 2 properties at the weekend with Elle-Mai. She was very knowledgeable on both properties, very friendly and polite, good advice of the surrounding area and not pushy. Thank you!
Dear Andy, Thank you for taking the time to leave a wonderful 5 star Google review. Elle-Mai will be thrilled to read your kind comments. Kind regards, Katie
5/5
GoogleOur experience with Jacksons, and specifically Katy M-L has been one of pure satisfaction. Invaluable advice, superb negotiating, full transparency and a professional approach has made the experience so far stress free. I would strongly recommend using their services.
5/5
GoogleReally happy with all the help I got throughout the letting request, Melissa was especially helpful and friendly, which made the whole thing a lot easier. Thanks!
Dear Emma, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Clapham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAfter a year of consistent disappointments with our current agency, we decided to move and I have to say, it seems that we've been lucky. We started looking for a house going around and showing up in agencies and they were the only ones who, straight away, gave us 2 options on a folder. They organised the visitings quickly and, once the offer was accepted, were in permanent contact in order to sort out the paperwork. Especial mention to Ranae, who's been very attentive and considerate throughout the process. Looking forward to get into the new flat.PositiveResponsiveness
Dear OriolMusic, Thank you so much for the fantastic feedback, the team at Clapham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleGlad to have the help of Jackson's Estate Agents, as Paulina and Hope were efficient, responsive and professional. Would highly recommend them!
Dear Tim, hank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSuper helpful, always happy to answer questions and talk over the phone. Went out of their way to recomend properties to me. Paulina was great
Dear Theo, Thank you for sharing your kind words about Paulina. Your comments are much appreciated by the Clapham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMelissa has been phenomenal in seucring us a place and making the whole process go smoothly. Communcations were always fast, clear and really friendly. Highly reccomend.
Dear Matt, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Clapham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleMartina was extremely informative and willing to help in whatever way she can. The whole office were extremely positive despite my unreasonable asks on Friday mornings!
Dear Sam, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Clapham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleI chose Jacksons after contacting other agents in the locality with whom I had missed appointments and phone calls not returned. Philip gave a professional service. My phone calls were always answered , appointments were punctual. When there were cancellations (beyond Jackson's control),I was promptly informed. I had a lot of viewings and the price achived was fair. I will at some time in the future be selling another property in the area and will use Jacksons againPositiveResponsiveness, Professionalism
Dear Alter, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Clapham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSuch great service with renting out my property - sorting everything out was extremely quick, efficient and organised. Martina was lovely - really helpful and friendly. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Dear Rosemary, thank you for sharing your great experience with Martina in our Clapham office. We are thrilled to read your review. Kind Regards Sarah Tranter Customer Relations Team
5/5
GooglePhil & Amy were very helpful throughout the purchase providing advice where appropriate. This was very much appreciated as I was a first timer buyer in these uncertain times. Thank you both!
Dear Tom, We are delighted that you took the time to leave such a fantastic review which the Clapham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleDear Philip - My wife and I have at last settled into our new home in Sussex. Whether I did finally complete all the necessary red tape I wonder - suppose I must have. I knew I could never have got through it all without your personal help - for which my sincere thanks. And your team were a pleasure to work with. I don't think there will be another move - but if there was, I would come to Jacksons again.
Dear David, Thank you for your great review regarding our Clapham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleI had an excellent experience with Jacksons and especially with Jordan who was great throughout the letting process - professional, friendly and couldn’t be more helpful. Highly recommended.
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleWe had a very positive experience selling our place through Drewe at Jackson’s. I found Drewe very professional. He understood the process extremely well, was very helpful and I would recommend him to anyone selling in Clapham.
5/5
GoogleAs a first time renter, Paulina made everything super easy and fast. Absolutely amazing to work with!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleChristian was very friendly and professional. Really enjoyed the property tour he put together for me.
Dear Mauro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMia from Jackson’s helped us move into our flat last week and she was so helpful in helping the offer get over the line as well as being happy to answer any extra questions we had! Overall our experience with Jackson’s was great.
5/5
GoogleJacksons sold my flat and I found them very professional and responsive. This helped to push the sale through when the process was lagging. In particular, Giles and Philip were excellent.
Dear Verity, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleChristian was very helpful and informative. Showed us some great properties in the Clapham area.
Dear Claudio, Thank you for your kind words and for leaving a 5* review. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.
