Trusted Agent profile · London
★★★★★
1,167 reviews across 2 platforms
8-11 Balham Station Road, London, SW12 9SG
Jacksons's office in London, at 8-11 Balham Station Road, is rated 4.8 out of 5 across 1,167 reviews on two platforms, including 885 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Jacksons Balham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Jacksons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVery positive experience with Kirk
Very positive experience with Kirk. Tailored communications
Dear Guler, we are so pleased to see your experience with Kirk was a 5 star one. Thank you for taking the time to leave a great review. All the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHave been great in finding a buyer quickly, great service from Thomas in managing the process
Dear Jon, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHelped to find us a great flat and were really helpful and easy to deal with.
Dear Rebecca, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleGreat service and attention to detail. Bought and sold through Jackson's and can't recommend them enough.
Dear Andy, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleThe team were great, friendly and professional. Great service, in particular from Tom. Very happy customers.
Dear Chiara, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe worked with Jacksons on both the letting and sales side and found the combined service to be excellent.
Dear Adrian, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJonathan Mallet has great communication with quick responses.
Dear Hugo, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleGreat chap, hopefully we’ll find a place soon!
Dear Charlie. Thank you for taking the time to leave a 5* review for our Balham office. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
4/5
TrustpilotHelpful problem solving
After a couple of issues with some bedroom furniture I had reached out to Jacksons to get this replaced, after emailing a couple of times I got a reply from Matt who went about finding the best option that worked for everyone involved to go about sorting it.
5/5
GoogleAn excellent all round experience provided by Jackson's. Very professional from start to finish. Recommended.
Dear Steve, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleAbsolute pleasure to work with Jonathan Mallet
Dear Merlin, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleGood experience all round. Hard to fault.
Dear Edward, thank you for mentioning the 5* experience that you received from our Balham office. Kind Regards Sarah Tranter Customer Relations Team
5/5
GoogleWell informed by Jonny throughout the process and quick to act.
Dear Francesca, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to Jonny and the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleReally good branch. Tristan in particular was very helpful and always prompt to viewings.
Dear Meg, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleVery efficient, showed me round lots of good properties, knowledgeable and gave helpful advice.
Dear Duncan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFriendly and professional service from Isabelle.
Dear Jonny, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleQuick response, very friendly. I recommend.
Dear Nikolin, Thanks for the great/ five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
5/5
TrustpilotGreat for sorting issues when you’re overseas
Jackson’s have been great for me as I live in Australia. When I had a leak in my flat which caused damage to the flat below, there were able to sort it out as I would have been unable to do anything being so far away.
5/5
GoogleJonathan Mallet got the job done for us. Very pleased.
Dear Andrew, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleSpecial thanks to Ed, Tristan and Davina for making the process so smooth.
Dear Hamish, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHelpful, friendly advice from Tom ensured a smooth transaction.
Dear John Dyakowski, Thank you for taking the time to leave such great feedback regarding your experience with us. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleIf I could give them 6 stars I would.. best agent in balham by far!
Dear Anna, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Plews Head of Customer Relations
5/5
GoogleRelentlessly dedicated and focused estate agent. If only all would be like this.
Dear Filip, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleFantastic Service Mr. Mallet he was very supportive
Dear Michele, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons, London won Platinum.
Tell us what you need and we'll put you in touch. Jacksons Balham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
