Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Jacksons were excellent in helping us to sell our house, from the initial contact right through to completion. We highly recommend them for the quality of their service.
Nick · 30 October 2017
Agent replied · 29 October 2023
Dear Nick, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleJonathan at Jacksons in Balham has always been available to discuss a search and unfailingly helpful every time. Highly recommended
NC · 29 October 2021
Agent replied · 29 October 2023
Dear Sir/Madam, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleGreat service and patience from Jonny, even with our many asks! Would recommend for anyone looking in and around Balham.
Rosie · 29 October 2021
Agent replied · 29 October 2023
Dear Rosie, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleIsabelle and Harry have been brilliant, always available to answer any questions and making this fairly daunting process much easier!
Ria · 29 October 2021
Agent replied · 29 October 2023
Dear Ria, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleHarry did a great job selling our house, he always kept us updated and was a pleasure to work with
Susanna · 29 October 2021
Agent replied · 29 October 2023
Dear Susanna, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI have been renting with Jacksons for 2…
I have been renting with Jacksons for 2 years now and they are the best agency i had in London. It's really reassuring to have kind people that can help you out no matter what the issue is. I would definitely recommend them. My property managers - Ana and Marta are fantastic and couldn't thank them enough for all the help!
Irina · 9 January 2019
★★★★★ 5/5
GoogleHarry L was extremely professional; gave us a great variety of properties and helped us find the flat for us at a great price
Oliver · 29 October 2020
Agent replied · 29 October 2023
Dear Oliver Thank you for taking the time in providing such lovely comments about Harry in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Tom Gardner at Jackson's who was so helpful from start to finish. Big thanks to him for all of his help.
Emily · 30 October 2019
Agent replied · 29 October 2023
Dear Emily, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSince registering with Jackson’s Johnathan mallet has been wonderfully helpful in taking me on my first time purchase journey.
Hannah · 29 October 2021
Agent replied · 29 October 2023
Dear Hannah, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Olivia
Olivia Navarro provided a great service and had the knowledge to answer all the questions I had
Cameron · 16 February 2022
Agent replied · 6 July 2023
Dear Cameron, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons team is extremely efficient and helpful, highly recommended to all
Sunita · 29 October 2022
Agent replied · 29 October 2023
Dear Sunita, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFollowing my enquires I received an excellent response from the team at Jacksons , very knowledgeable , polite, correct and proactive , bravo
Mark · 29 October 2020
Agent replied · 29 October 2023
Dear Mark, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Jacksons Balham, Jonathan showed us round many properties with a proffesional and very positive nature. Would recommend.
Emilie · 29 October 2020
Agent replied · 29 October 2023
Dear Emilie, Thank you for your kind words regarding our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMy contact at Jackson's was Dominic and throughout my dealings with them during the sale of my property it was a thoroughly positive experience. Highly recommended.
Steffan · 30 October 2019
Agent replied · 29 October 2023
Dear Steffan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic service and availability which made our property purchase as smooth of a process as possible. Would recommend.
Benjamin · 29 October 2021
Agent replied · 29 October 2023
Dear Benjamin, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHelp us sell very quickly and efficiently. Many thanks.
Fergus · 3 December 2022
Agent replied · 29 October 2023
Dear Fergus, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have found Tom and Jonathan to be very helpful and professional. They have gone above and beyond to ensure our sale proceeds on time.
Phil · 30 October 2019
Agent replied · 29 October 2023
Dear Phil, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIt has been a pleasure to deal with Jonny, a very polite, professional and upbeat young man
Helen · 29 October 2021
Agent replied · 29 October 2023
Dear Helen, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Jonathan Cooke who kept us up to date on the process throughout.
Diamond · 29 October 2021
Agent replied · 29 October 2023
Dear Diamond, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat estate agents. Professional and nice to deal with. Sophie D and Jonathon C were excellent too!
Lee · 29 October 2021
Agent replied · 29 October 2023
Dear Liam, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophie's been extremely helpful (and patient) and would highly recommend her to anyone buying their first flat!
Rebecca · 29 October 2021
Agent replied · 29 October 2023
Dear Rebecca, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotProperty management
Jamie N our property manager is responsive and fair to our needs as tenants responding to issues promptly and managing a resolution. It’s reassuring for us that Jackson’s have a good property management team that actually resolve issues, something that every prospective tenant should consider in their search when renting. Would definitely recommend Jacksons because of this.
Joyce · 1 October 2019
★★★★★ 5/5
GoogleRose at Jacksons Balham has done a great job - she completely understood what we're looking for and has sent great leads over and went above and beyond to get us booked in for viewings despite our awkward availability. Thanks !
Thea · 29 October 2022
★★★★★ 5/5
GoogleJacksons are fantastic and I would recommend their services - Jonathan in particular was fab to work with - 10/10 agent!
Mimi · 29 October 2020
Agent replied · 29 October 2023
Dear Mimi, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
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