Trusted Agent profile · London

Jacksons Balham Sales reviews in London

★★★★★ Excellent

1,167 reviews across 2 platforms

8-11 Balham Station Road, London, SW12 9SG

Jacksons's office in London, at 8-11 Balham Station Road, is rated 4.8 out of 5 across 1,167 reviews on two platforms, including 885 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

885

Reviews on Google

This office

Trustpilot logo

282

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jacksons Balham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for Jacksons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

The team at Jacksons were excellent in helping us to sell our house, from the initial contact right through to completion. We highly recommend them for the quality of their service.

Nick · 30 October 2017

Agent replied · 29 October 2023

Dear Nick, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Jonathan at Jacksons in Balham has always been available to discuss a search and unfailingly helpful every time. Highly recommended

NC · 29 October 2021

Agent replied · 29 October 2023

Dear Sir/Madam, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Great service and patience from Jonny, even with our many asks! Would recommend for anyone looking in and around Balham.

Rosie · 29 October 2021

Agent replied · 29 October 2023

Dear Rosie, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Isabelle and Harry have been brilliant, always available to answer any questions and making this fairly daunting process much easier!

Ria · 29 October 2021

Agent replied · 29 October 2023

Dear Ria, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Harry did a great job selling our house, he always kept us updated and was a pleasure to work with

Susanna · 29 October 2021

Agent replied · 29 October 2023

Dear Susanna, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

I have been renting with Jacksons for 2…

I have been renting with Jacksons for 2 years now and they are the best agency i had in London. It's really reassuring to have kind people that can help you out no matter what the issue is. I would definitely recommend them. My property managers - Ana and Marta are fantastic and couldn't thank them enough for all the help!

Irina · 9 January 2019

5/5

Google

Harry L was extremely professional; gave us a great variety of properties and helped us find the flat for us at a great price

Oliver · 29 October 2020

Agent replied · 29 October 2023

Dear Oliver Thank you for taking the time in providing such lovely comments about Harry in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

We had a fantastic experience with Tom Gardner at Jackson's who was so helpful from start to finish. Big thanks to him for all of his help.

Emily · 30 October 2019

Agent replied · 29 October 2023

Dear Emily, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Since registering with Jackson’s Johnathan mallet has been wonderfully helpful in taking me on my first time purchase journey.

Hannah · 29 October 2021

Agent replied · 29 October 2023

Dear Hannah, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Sarah Tranter Customer Relations Team

5/5

Trustpilot

Great service from Olivia

Olivia Navarro provided a great service and had the knowledge to answer all the questions I had

Cameron · 16 February 2022

Agent replied · 6 July 2023

Dear Cameron, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jacksons team is extremely efficient and helpful, highly recommended to all

Sunita · 29 October 2022

Agent replied · 29 October 2023

Dear Sunita, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Following my enquires I received an excellent response from the team at Jacksons , very knowledgeable , polite, correct and proactive , bravo

Mark · 29 October 2020

Agent replied · 29 October 2023

Dear Mark, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We had a great experience with Jacksons Balham, Jonathan showed us round many properties with a proffesional and very positive nature. Would recommend.

Emilie · 29 October 2020

Agent replied · 29 October 2023

Dear Emilie, Thank you for your kind words regarding our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

My contact at Jackson's was Dominic and throughout my dealings with them during the sale of my property it was a thoroughly positive experience. Highly recommended.

Steffan · 30 October 2019

Agent replied · 29 October 2023

Dear Steffan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fantastic service and availability which made our property purchase as smooth of a process as possible. Would recommend.

Benjamin · 29 October 2021

Agent replied · 29 October 2023

Dear Benjamin, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Help us sell very quickly and efficiently. Many thanks.

Fergus · 3 December 2022

Agent replied · 29 October 2023

Dear Fergus, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have found Tom and Jonathan to be very helpful and professional. They have gone above and beyond to ensure our sale proceeds on time.

Phil · 30 October 2019

Agent replied · 29 October 2023

Dear Phil, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

It has been a pleasure to deal with Jonny, a very polite, professional and upbeat young man

Helen · 29 October 2021

Agent replied · 29 October 2023

Dear Helen, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Had a great experience with Jonathan Cooke who kept us up to date on the process throughout.

Diamond · 29 October 2021

Agent replied · 29 October 2023

Dear Diamond, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great estate agents. Professional and nice to deal with. Sophie D and Jonathon C were excellent too!

Lee · 29 October 2021

Agent replied · 29 October 2023

Dear Liam, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sophie's been extremely helpful (and patient) and would highly recommend her to anyone buying their first flat!

Rebecca · 29 October 2021

Agent replied · 29 October 2023

Dear Rebecca, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter Customer Relations Team

5/5

Trustpilot

Property management

Jamie N our property manager is responsive and fair to our needs as tenants responding to issues promptly and managing a resolution. It’s reassuring for us that Jackson’s have a good property management team that actually resolve issues, something that every prospective tenant should consider in their search when renting. Would definitely recommend Jacksons because of this.

Joyce · 1 October 2019

5/5

Google

Rose at Jacksons Balham has done a great job - she completely understood what we're looking for and has sent great leads over and went above and beyond to get us booked in for viewings despite our awkward availability. Thanks !

Thea · 29 October 2022

5/5

Google

Jacksons are fantastic and I would recommend their services - Jonathan in particular was fab to work with - 10/10 agent!

Mimi · 29 October 2020

Agent replied · 29 October 2023

Dear Mimi, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jacksons's Google reviewsLeave Jacksons a review

Questions about Jacksons Balham Sales

Has Jacksons won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jacksons Balham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent