5/5
TrustpilotHad a very positive experience getting β¦
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
Trusted Agent profile Β· London
Jackson Stops London reviews
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920 reviews across 3 platforms
17-21, Church Road, London, SW19 5DQ
Jackson Stops's office in London, at 17-21, is rated 4.8 out of 5 across 920 reviews on three platforms, including 473 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
473
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
446
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI really enjoyed dealing with Phoebe from Jackson-stops. Professional, rich in local knowledge on properties and the area. I recommend her to be your letting manager.
5/5
GoogleThey made the letting process very smooth and really easy to deal with. Thank you so much! π β¦
5/5
GoogleJackson-Stops helped me find a new tenant for our property. The letting process ran smoothly and the service was of high quality.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleI have my flat let for over a year now and they have always dealt with the issues in a professional manner. I recommend this estate agent.
5/5
GoogleSienna at Jackson Stops was prompt and professional when renting the property. Highly recommended!PositiveResponsiveness, Professionalism
5/5
GoogleAs a Landlord I have always found the staff to be knowledgeable enthusiastic. I have used them for over 10 years.PositiveProfessionalism
5/5
GoogleScarlet Dace helped us find a wonderful home, and made the process simple, efficient, and hassle free. Highly recommended!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLaura helped us to find a beautiful flat, that we're very happy with. I can't recommend both Laura and Jackson-Stops enough!
5/5
GoogleRating only, no written review.
5/5
FacebookNick Talbot of the York branch is professional, helpful, prompt and totally supportive to buyer and purchaser Highly recommend
5/5
GoogleRating only, no written review.
Agent replied Β· 16 April 2026
Dear Serkut, Thank you for taking the time to leave a 5 star Google review. Kind regards, Hayley
5/5
GooglePhoebe, our agent, was lovely! Very professional and gave us a smooth transition to our move! Would recommend!!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBethany and Elliot have done their job with professionalism, they have been efficient and friendly through the entire process of letting my property.
5/5
GoogleIt was my first experience as a tenant, and I really liked it!) It is easy and even lovely to work with Elliot!)
5/5
TrustpilotGood morning
Agent replied Β· 31 May 2026
Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
GoogleVery good professional service prompt and found really good tennants
5/5
GoogleThey managed to rent my flat when others have failed to do so.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat experience during my stay in wimbledon. helpful and professional.PositiveQuality, Professionalism
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops π
5/5
TrustpilotFeedback:
Agent replied Β· 31 May 2026
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
GoogleRating only, no written review.
Agent replied Β· 20 June 2024
Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jackson Stops London
How many reviews does Jackson Stops London have?
Jackson Stops's London office has 920 reviews across three platforms: 473 on Google, 1 on Facebook (across the whole business), 446 on Trustpilot (across the whole business).
What is Jackson Stops London's rating?
Jackson Stops London is rated 4.8 out of 5 across all 920 reviews, and 4.9 out of 5 on Google from 473 reviews.
Has Jackson Stops won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson Stops, London won Platinum.
Where is Jackson Stops's London office?
Jackson Stops London, 17-21, Church Road, London, SW19 5DQ.
