Trusted Agent profile · London
★★★★★
971 reviews across 3 platforms
17-21, Church Road, London, SW19 5DQ
Jackson Stops's office in London, at 17-21, is rated 4.8 out of 5 across 971 reviews on three platforms, including 502 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
502
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
468
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe were very impressed with Jackson-Stops' professionalism from the beginning. The team made it very easy for us to rent out our property, and Laura in particular has been fantastic in helping to guide us through all of the final stages to ensure the transition has been as easy as possible. We are confident our house is in safe hands.PositiveProfessionalism
1/5
GoogleWe have been living without a functioning oven for six months, with no follow-up or communication from them.
1/5
TrustpilotBadly managed
If it were possible to rate the Teddington office with a minus 1, then this is what we would give. What started with an excellent user experience and pleasant staff, ended up with us being double crossed after paying a deposit and us losing the property that we were promised.Would not place any trust in this organisation. Pleasant staff but c**p and old fashioned management.
5/5
TrustpilotMidhurst Jackson Stops
The team at Midhurst are highly professional. Nick, in particular, really took the time to thoroughly understand what we were looking for. Highly recommend in the West Sussex area.
We really appreciate your feedback and are pleased our Midhurst team delivered a professional service. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotA Difficult purchase handled expertly
Brian Bishop, Taunton Office, piloted us through a complicated and difficult house purchase with great calmness and reassurance. He helped keep us sane!He was a pleasure to work with.
Dear Paul, thank you for your five star review, we're glad to hear Brian's experience shone through! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotGreat service
I worked with the agent Arnold Linturn who has helped me a lot with my property search. The efficient and personalized service was great.
Dear Horace, thanks for such a glowing review. Best wishes from us all!
5/5
TrustpilotVery helpful
Very helpful, friendly people!
Dear Johanson, thank you for your review! With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotResponsive Agent
We bought our house via Jackson-Stops and the service was excellent. Our advisor Ria, was very responsive and chased vendors and solicitors on our behalf. Highly recommend
Dear Charles, we're delighted to see your glowing review of our Barnstaple team. Thank you.
5/5
TrustpilotExcellent service!
Bridport and Dorchester branch were fantastic! Couldn't have asked for more. Polite kind and attentive. Quick to respond with any question, however small. Really lovely service. Thank you!!
Dear Bridget, thank you for your lovely review of our Bridport & Dorchester team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery efficient
Very efficient, responsive, helpful and professional
Dear Si, thank you for taking the time to leave a review and we're delighted that you felt your experience with Jackson-Stops was very efficient, responsive, helpful and professional. With best wishes from everyone at Jackson-Stops.
5/5
GoogleReally proactive, attentive and helpful support. Didn't pressure but provided professional advice. Would fully recommend. Alex Cooke, Laura Aldridge and Lara Hammond did a great job.
Dear Catherine, I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotGreat team
Great team, smooth transactionThanks again
Dear Adrian, thanks for your review! With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent
Excellent, friendly and professional service. Always available when needed and providing appropriate advice where needed Highly recommended !
Hi Arnold, thank you for taking the time to review your experience with Jackson-Stops and we are pleased that you felt you received an excellent, friendly and personal service, and that you would recommend us. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotPeriod property purchase made simple
Anthony in the Woburn office was absolutely ace, with prompt responses and helping the process. Great marketing that was factual. Would recommend.
Thank you for your five star review of our Woburn team. Anthony's experience, knowledge and communication skills clearly shone through! Best wishes from us all at Jackson-Stops.
5/5
GoogleArnold Linturn has given a good service to us
Dear Ravi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleGreat experience - well done to the full team:)
Dear Alex, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotTop agency!
As a company that uses estate agents frequently for residential sales we can confirm Jackson-Stops stand out. Height of professionalism and they get the job done!
Many thanks for highlighting our professionalism and effectiveness, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWe viewed a house through Jackson-Stops…
We viewed a house through Jackson-Stops and were very happy with the service we received. Always efficient and courteous and they kept us up-to-date at all times.
We really appreciate your feedback, thank you!
5/5
GoogleGreat team here and love working with Sara.
Thank you for taking the time to rate your service with our Wimbledon office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotPurchase
Having recently purchased through Jackson Stops, I found the team very friendly & professional and I would not hesitate to recomend for sales or purchase.
Dear Sanj, thank you for your five star review and feedback. We wish you every happiness in your new home. Best wishes, Jo from the Jackson-Stops marketing team.
5/5
TrustpilotExcellent Agency
We were given valuable advice and excellent service throughout the sale and marketing of our cottage
Hi Sophie, it's very good to hear that you felt the advice you received from Jackson-Stops was valuable, and that the service was excellent. Thank you for taking the time to leave a review. Best wishes from us all at Jackson-Stops.
5/5
GoogleProfessional and immediate response to help secure a lovely apartment in a location vital for our needs. Hand-held process throughout, concerns addressed and positive relations maintained with all parties involved. Bureaucracy easily handled with online forms and reassuringly managed under the constraints of lockdown. Professional, painless and very pleasant every step of the way.PositiveResponsiveness, Professionalism
1/5
TrustpilotPoor negotiators
Poor negotiators, more for buyers than sellers as only after the commission which is high. Placed a family barn on the market & they won with high value then drop 7% after a year not selling then another 3% for good measure, whilst issuing buyer demands for un needed repairs etc-still unsold and the owner, my widow stressed. Avoid.
5/5
GoogleJackson-Stops Letting Team helped me find our new property. They have been super helpful and professional.
Dear Ryutaro, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson Stops, London won Platinum.
