5/5
GoogleSienna was amazing in helping us move. She moved quickly and followed up our queries with promptness and a positive and friendly approach. Would highly recommend and go to again!
Trusted Agent profile · London
Jackson Stops London reviews
★★★★★
971 reviews across 3 platforms
17-21, Church Road, London, SW19 5DQ
Jackson Stops's office in London, at 17-21, is rated 4.8 out of 5 across 971 reviews on three platforms, including 502 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
502
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
468
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI have dealt with Jackson stoppsfor…
I have dealt with Jackson stoppsfor many years. Margaret heath deals with the tenants very skilfully and meets the requirements of the building and me as landlord. Her experience is invaluable.John
Agent replied · 13 June 2024
Dear John, Margaret is clearly a valued member of the team, and it's excellent to hear that she deals with your tenants skilfully, and that her experience is invaluable to you. With best wishes from everyone at Jackson-Stops.
5/5
GoogleGreat service....I would thoroughly recommend Laura. Friendly and professional, she was extremely helpful in finding us the right apartment even during this pandemic. We really appreciate all her hard work, many thanks Laura.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLaura Aldridge and the Wimbledon branch were outstanding in securing a long term lease for our house in Wimbledon. Laura and her colleagues are true professionals and delivered first class service to us during the entire process. We are very pleased to give our recommendation for their outstanding quality services and advice.
Agent replied · 20 June 2024
Dear Petter, Thank you for taking the time in providing such lovely comments about Laura in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThis was my first time renting through an agent and Elliot has been really professional and helpful with everything. He was able to promptly answer all my questions and kept updating me through every stage of the process. Thank you!
1/5
TrustpilotVery unorganised, poor standards in every department
Really disorganised at every level. Repeatedly chased by ourselves regarding the ongoing issues. Dealing with different people not knowing what there doing. Very unapologetic about there lack of coordination and conformation. Never use these again. Extremely let down and utterly disappointed at the service that Jackson-stops in Wimbledon branch provide.
Agent replied · 13 June 2024
We are concerned to read your comments and unable to identify you on our database. Please do contact us directly with further details and we will look into this for you - asma.chughtai@jackson-stops.london. Kind regards, Asma Chughtai, Customer Relations Team.
5/5
GoogleMe and my friends were looking for a house in Wimbledon, and Laura found us our perfect home! She was very professional, kind, responsive and ensured that the process was very easy and straight forward. It was a great experience working with Laura and would highly recommend working with her and Jackson-Stops. Thank you!
Agent replied · 30 December 2024
Dear Poonam, I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotAmazing!
Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops
5/5
TrustpilotJackson Stops was always very…
Jackson Stops was always very straightforward with us, and attentive to our needs.
Agent replied · 22 October 2024
Dear KE, it is good to hear that the service you received was attentive and straightforward. With best wishes from everyone at Jackson-Stops.
4/5
TrustpilotWould recommend this agent for Lettings in Wimbledon
This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.
Agent replied · 13 June 2024
Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotJackson-Stops highly recommended
Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.
Agent replied · 13 June 2024
Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.
5/5
TrustpilotBest agents I have ever used
I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.
Agent replied · 13 June 2024
Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotLovely team
Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!
5/5
TrustpilotI've known the team at Jackson Stops…
I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!
Agent replied · 13 June 2024
Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.
5/5
GoogleLovely to meet Sienna yesterday. An extremely professional, informative, friendly and approachable member of Jackson-Stops lettings team. Our search for a house continues so here's hoping Sienna can help us find the 'right' one!
Agent replied · 20 June 2024
Dear Keely, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleWe have rented a 2 bed with Jackson-Stops. Harry Payne helped us with the end to end process of renting our new home. He was diligent and not pushy, which made us comfortable. Thanks!
Agent replied · 20 June 2024
Dear Abhishek, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotThe Outstanding Jackson-Stops Lindfield Team
The Jackson-Stops Lindfield team is fantastic. Toby, Guy, Freddie and Trudy are honest, straightforward and a pleasure to deal with. We would recommend them as agents who really understand the local market and who also provide excellent service.
Agent replied · 13 June 2024
Hi John, thank you for taking the time to leave a review about the service you received from the Lindfield team, and we're pleased to hear that you would recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
5/5
GoogleAbsolutely delighted to work with Sienna while looking for our home in Wimbledon! Professional, attentive, and made the entire process smooth. She was always accessable for any questions, highly recommend! ⭐⭐⭐⭐⭐
Agent replied · 20 June 2024
Dear Izlen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sienna. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent service
We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you
Agent replied · 13 June 2024
Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJustine and John at the Weybridge…
Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !
Agent replied · 13 June 2024
Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.
5/5
GoogleThe service, communication, the above-and-beyond help was absolutely on-point. Maddie Waterman eliminated the stresses of finding a new place to live and made the process as seamless as possible. Great experience, highly recommend
Agent replied · 20 June 2024
Dear Adrian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GoogleHighly recommend Jackson-Stops. Their staff as a whole work together to provide accommodating and friendly service. Maddie helped us find a perfect space to rent! She was very professional and efficient. Thank you
Agent replied · 20 June 2024
Dear Tiffany, It’s great to hear that you have had a brilliant experience with our Wimbledon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMyself and my wife needed an attentive and knowledgeable lettings agent in Wimbledon Village to assist with friends of our moving from abroad, to rent in the area. We were dealt with by Joe, we feel incredibly fortunate to have been placed with his team. He has been relentless in the search for the perfect property and with his market knowledge in tow, we have been hugely impressed with the service we've been provided with.
5/5
TrustpilotWe would like to congratulate Neil and…
We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene
Agent replied · 13 June 2024
Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.
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Questions about Jackson Stops London
Has Jackson Stops won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson Stops, London won Platinum.
