Trusted Agent profile · London
★★★★★
859 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW
Part of Jackson-Stops, see every office.
Jackson-Stops's office in London, at 16 Sussex Street, is rated 4.8 out of 5 across 859 reviews on two platforms, including 389 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI dealt with Anthony Inskip all through…
I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read
Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.
5/5
GoogleJohnny was an excellent agent and his help was massively appreciated. Very patient and helpful
Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleOur experience with Jackson-Stops - Pimlico has been extremely positive, our agent, William Dodds, put a lot of effort into dealing with the landlord, helping us to have a great deal with the property we wanted. He followed us through everything and helped us complete the entire rental process, which felt so easy, thanks to him. Highly recommended!
Dear Floriana, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Marilyn Plews Customer Relations Team
5/5
TrustpilotRachel Kasule from Jackson Stops…
Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
Thank you for your five star review of Jackson-Stops.
5/5
GoogleElfie showed me and my partner 4 flats around Pimlico. She was amazing to deal with and made what often can be a stressful process very pleasant.
5/5
GoogleJohnny was very helpful and communicative during the whole transaction and promptly dealt with any issues that arose.
Dear Ashim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleReally professional, helpful and patient agency! Appreciating the work from Honey and Henry in guiding viewing, suggesting and also following up communication between landlord and us. 5 stars experience and highly recommend that!
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotJess Lynagh Review
Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!
Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotA huge thank you to Toby and the team…
A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!
Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotHigh quality estate agents.
The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.
Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.
5/5
GoogleCompletely satisfied with the professionalism of the team, especially Harry and Hamish, in handling the sale of my flat. Help and advice were always at hand to ease the process, whenever required. Your dedication to assist has been much appreciated.
Dear Francoise Chapman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent from beginning to end!
We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops 👌
Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.
5/5
GoogleHamish was such a pleasure to work with, he took all the stress out of the buying process and I would not have found the property of my dreams without him recommending it in the first place!
Dear Olivia, Hamish will be so pleased to read your kind comments. Thank you for your wonderful 5 star review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJosh, Georgia and the team run by Harry have done a very good job - helpful, friendly and efficient. I would certainly recommend them.
Dear Caroline, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThe great team at Jackson-Stops in Linfield
Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!
Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.
5/5
GoogleI recently leased a property through Millie Bresnahan at Jackson-Stops Pimlico & Westminster, and couldn't be happier with my experience. Millie was incredibly professional and a pleasure to deal with through the entire process. I spoke to Millie about my preferences for a rental property and she was an absolute star in finding me the perfect place. Would absolutely recommend Millie to anyone looking for a property in the area!
5/5
GoogleWill was an excellent agent and made our apartment search much easier in a competitive market. What we appreciated most was his quick response time and flexibility with viewings as we were forced to re-schedule appointments several times - and that he never pressurised us to make an offer too quickly. We could tell he wanted us to find a place that fits perfectly and was sensitive to our property needs. We can recommend Jackson-Stops and particularly Will very warmly. Thank you again for your time and dedication, Caroline & LarsPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had never used Jackson Stopps before but was well impressed by the way they went about giving me a valuation of a flat I was selling. Some 30+ years ago I had worked some 18 years in property, first as an estate agent, and then as a land buyer for development companies. It was interesting stepping back into that world again, and Harry Buchanan was knowledgeable, on-the-ball, and easy to deal with. I would recommend these people highly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWill has been incredible at helping us navigate the increasingly competitive rental market in London. When I first reached out to Jackson-Stops, Will did not have properties available that suited our needs, however was keen to offer advice and help. I was incredibly impressed with his professionalism and compassion, especially in a market where renters have little bargaining power. Therefore, we genuinely trust Will and Jackson-Stops team and are very happy that they helped us secure our dream home.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI highly recommend Jackson-Stops for their local (Chelsea, Pimlico and Westminster) knowledge, advice and hard work in getting deals done
5/5
TrustpilotFantastic company
I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.
Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.
5/5
GoogleJohnny was really helpful in the sale of our flat. Thanks Johnny.
Dear Olivia , Thank you for taking the time to leave a lovely review regarding Johnny. Kind regards, Katie
5/5
TrustpilotExcellent management service!
Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!
Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotHighly recommend Toby and the team at…
Highly recommend Toby and the team at Jackson-Stops Mid Sussex. They went above and beyond to get our house purchase through on time for us, really lovely people, great communication and would definitely recommend to anyone in the area looking to buy or sell. Thank you Toby and the team!
Dear Rachel, we're delighted to receive such high praise for our fantastic Mid Sussex team. Congratulations on your new home! Best wishes from us all at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Jackson-Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico and Westminster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Jackson-Stops Pimlico and Westminster won Gold in The Trusted Agent 2026 awards.
