1/5
GoogleRating only, no written review.
Trusted Agent profile · London
Jackson-Stops Pimlico and Westminster reviews in London
★★★★★
859 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW
Part of Jackson-Stops, see every office.
Jackson-Stops's office in London, at 16 Sussex Street, is rated 4.8 out of 5 across 859 reviews on two platforms, including 389 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
5/5
GoogleWe are very pleased with the professional attitude and effort made by Harriet Devonald to successfully market our property. In light of our experience we have no hesitation in recommending Jackson-Stops Pimlico, they are outstanding.
5/5
GoogleHad a great experience with Will - really helped us with logistics as well as having excellent knowledge of the property and local area
5/5
GoogleDAISY our agent was very professional and reactive. Really helpful when you are a foreigner and is renting in UK for the first time.
5/5
GoogleHighly recommend, great service! Would use again!
Agent replied · 20 June 2024
Thank you Kimberly, we are glad to hear you are enjoying your flat.
5/5
GoogleHad William Dodds (Lettings Team Manager) help myself and two friends move to a new property in Pimlico. Was very friendly, responsive, and helpful. Would highly recommend!
5/5
GoogleThe Jackson Stops Pimlico team have been brilliant to work with from start to finish with our sale - super helpful and always available to chat and support. Would highly recommend!
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
GoogleVery professional and knowledgeable agents with an enthusiasm for the area and the properties they sell. Highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAn exceptional estate agent for letting and managing properties. Alex, Caroline and Claire, always go the extra mile.
5/5
GoogleAll my requests were done.
5/5
GoogleHad a great experience dealing with J-S Pimlico. William in particular was excellent.PositiveQuality, Value
5/5
GoogleJackson-Stops are helpful, professional and polite. Answering quickly and efficiently, working with them was rather smooth. Would recommend!
5/5
GoogleAlways willing to advise and assist. Excellent management of my property.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
GoogleFor our property search, Will Dodds did an excellent job sourcing properties and quickly responding to queries with good knowledge.
5/5
GoogleBest experience in London.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat all round experience with Will. Thank you
4/5
GoogleAs a tenant, I've not had any problems with this estate agent so far, and they cover some nice areas like Pimlico and Kensington.
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
TrustpilotFeedback:
Agent replied · 2 June 2026
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
1/5
GoogleI only look in the window
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Jackson-Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Jackson-Stops Pimlico and Westminster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Jackson-Stops Pimlico and Westminster
Has Jackson-Stops Pimlico and Westminster won any awards?
Yes. Jackson-Stops Pimlico and Westminster won Gold in The Trusted Agent 2026 awards.
