Trusted Agent profile · London
★★★★★
558 reviews across 2 platforms
66 Grosvenor Street, Mayfair, London, W1K 3JL
Part of Jackson-Stops, see every office.
Jackson-Stops's office in London, at 66 Grosvenor Street, is rated 4.7 out of 5 across 558 reviews on two platforms, including 65 Google reviews rated 5.0. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEmma was a fantastic and crucial point of contact during my flat search in London. She was extremely responsive, attentive and available, and always did her very best to make sure everything ran as smoothly as possible. Thanks again for everything!
Hi Flora, thank you for taking the time to write such lovely feedback for me and the letting service you experienced. We hope you enjoy your new apartment! Best wishes, Emma and the Mayfair team.
5/5
TrustpilotKarl was great to deal with
Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.
Dear Kevin, thank you for taking the time to leave a review for Karl at our Lancashire branch. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotTop marks to Lottie and the team!
Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!
Dear Emma, thank you for describing your experience working with Lottie and our Newmarket team. Best wishes from all the staff at Jackson-Stops.
5/5
TrustpilotBest in Mid Sussex!
Toby, Guy and Alice deserve every success. Selling houses is not easy but they really maintained positivity and creativity throughout the whole process. Unfortunately we gave them a real curveball with a tricky neighbour but they dealt with the issue and smoothed out the process to successful completion. I don't think anyone else would have been able to achieve this. They are a pleasure deal with and will go that extra mile to make things happen. Their advice was spot on from beginning to end and I cannot recommend them highly enough.
Dear Hamish, thank you for taking the time to leave this review, acknowledging Toby, Guy and Alice's experience and hard-work. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotHigh quality and substantial publicity
Very good brochure and a great amount of publicity.
Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.
5/5
TrustpilotFantastic service and experienced staff
We had fantastic service from the knowledgeable, experienced staff at Jackson Stops. Michelle is patient, diplomatic and highly capable of managing the process of selling a property.
Thank you for taking a moment to review our Bridport and Dorchester team, highlighting Michelle's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotWe recently completed on a house via JS…
We recently completed on a house via JS with James who was an absolute pleasure to work with, he was recommended to us by a friend and we would in turn recommend him to anyone looking to buy a new house. Very professional, friendly, helpful and made himself available even at the awkward times we needed which we really appreciated! James greeted us with a bottle of champagne when we came to collect the keys which was a lovely touch.
Thank you so much for reviewing your experience of working with James at Jackson-Stops, we're delighted your purchase went so smoothly and wish you every happiness in your new home.
5/5
TrustpilotBrilliant service as a purchaser.
I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.
Dear Holly, thank you so much for reviewing your experience of our Chelmsford team. We're glad you found our staff attentive and thoughtful. Enjoy your new home! Best wishes from us all at Jackson-Stops.
1/5
TrustpilotDeserves no stars!
Deserves no stars!! Shocking service by this estate agent, doesn’t promote your property at all, leaves it sitting on the website for months with no contact from them whatsoever!!There’s plenty of estate agents out there who will advertise and promote your property in order to seal a sale.Don’t waste your time with these people.
Dear Lisa, we’re dismayed to read your review, and would be grateful if you could contact us at info@jackson-stops.co.uk with details of which office you dealt with, so we may look into this further. With best wishes from all at Jackson-Stops.
5/5
TrustpilotAnthony is a knowledgeable and…
Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.
Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotWe sold our house in Northamptonshire…
We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again
Dear Karen, we're proud to receive your review, thank you. We'll make sure it reaches Robert and Sue. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
4/5
TrustpilotPersistent
Anthony was patient, persistent and is experienced
Thank you for your review, and we are pleased you felt the service you received was delivered with patience and persistence. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent
We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!
Thank you very much for your review, and we are delighted to hear that your experience with the Bury St. Edmunds team was friendly and efficient, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotOutstanding service
We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.
Dear Clive, thank you for taking the time to share your experience of our Bury St Edmunds team. We're extremely proud to hear how we compare against other agents. We know that moving house can be difficult so it’s great to hear that we made it that much easier for you.
5/5
GoogleJackson Stops, and in particular Viola, helped me find an amazing place to stay in London. Despite me running into personal complications, JS was very willing to accomodate and provide the best service possible! Thank you!
Many thanks on behalf of Jackson-Stops and myself for taking the time to write this review. I am very pleased that I was able to help you in your property search and that we could find the right solution for you. It was a pleasure to help you and of course if I can be of any further help to you in the future please feel free to get in touch. Best wishes from Viola and the Mayfair team.
5/5
TrustpilotRecognition for Exceptional Service
Recognition for Exceptional Service, Laura Howard Lettings
Dear Nicholas, we are delighted that you took the time to leave a five star review for Jackson-Stops, and in particular your experience with Laura from our Bury St Edmunds branch. We are so pleased to hear that Laura provided an outstanding service, and that you regard her as an exemplary representative of Jackson-Stops. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent estate agents, personal service.
Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.
Dear Susan, we are pleased to hear that you felt supported by Jackson-Stops during the sale of your home, and that the process went smoothly. Thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotMartina from the Property Management Team
After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!
Dear James, we are pleased that the issue you experienced was quickly resolved by our staff, and thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThanks Karl
Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too 🥂😊
Hi Greg, we're so pleased you took the time to leave a review about the great advice you received from Karl, and that you would highly recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotJackson-Stops team
Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.
Dear M, thank you for taking the time to leave a review for our Reigate team, and we are pleased that you thought the team did a great job when selling your home. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotJackson Stops helped us purchase our dream home…
We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent
Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
Dear Adam, it's always fantastic to hear that our staff are outstanding - thank you! To know that you felt the team was professional, ethical, efficient and friendly is wonderful. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.
5/5
GoogleI have used Jackson Stops in Mayfair a number of times for searches and they always delivered a terrific service. Camilla is excellent and more recently Viola has been effervescent in her pursuit of finding us the right property. Would always highly recommend this agency. Also a shout out to Alice in Jackson Stops Victoria who has also been very helpful this time around.
5/5
Trustpilothassle free
hassle free, expertly handled.
Dear Mark, we're delighted that your experience with Laura was hassle-free and expertly handled. Thank you for your five star review of Jackson-Stops.
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