Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.
AW · 24 October 2022
Agent replied · 13 June 2024
Hi, thanks for leaving a review about your experience with Lottie and the team at our Newmarket branch. We're delighted to hear that you received a skilled and professional service and that you would recommend us. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotSam Holmes at Jackson-Stops
Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.
Richard · 12 August 2023
Agent replied · 13 June 2024
Dear Richard, thank you for taking the time to leave a review and we will pass on your positive words to Sam at the Newmarket branch. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops - Awesome service
I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn
Jennie · 12 August 2020
Agent replied · 13 June 2024
We really appreciate your feedback Jennie, thank you. We will make sure your kind words reach Lyn!Best wishes, Jo from Jackson-Stops
★★★★★ 5/5
GoogleExcellent service! Very quickly they helped to find and rent an apartment in Pimlico. Completing all the necessary documents was easy. Many thanks to Georgia, who accompanied the process of renting an apartment.
Highly reccomend!
Tetiana · 23 December 2023
Agent replied · 20 June 2024
Dear Tetiana, Thank you for leaving a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotRachel Kasule from Jackson Stops…
Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
Customer · 15 April 2026
Agent replied · 13 June 2024
Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotI really couldn’t recommend Toby and…
I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.
Edward · 17 August 2021
Agent replied · 13 June 2024
Dear Edward, many thanks for your five star review of our Mid Sussex team, we're delighted Toby and Guy's skills, experience and local knowledge shone through. Wishing you all the best from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleJohnny was an excellent agent and his help was massively appreciated. Very patient and helpful
George · 10 December 2024
Agent replied · 24 December 2024
Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
TrustpilotMidhurst branch
Really really impressed with Nick Ferrier and team at the Midhurt branch. Epic local knowledge and an impressive understanding of the regional and national markets, and its risks and opportunities for vendors. Was especially interested to take his advice on maintaining the value of my house and prep work I should be getting on with for a quick sale. Thanks!
Chris · 15 March 2021
Agent replied · 13 June 2024
Dear Chris, thanks so much for sharing your experience of our Midhurst team, we will make sure we pass your feedback on to Nick. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI dealt with Anthony Inskip all through…
I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read
Chris · 26 January 2024
Agent replied · 13 June 2024
Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
GoogleOur experience with Jackson-Stops - Pimlico has been extremely positive, our agent, William Dodds, put a lot of effort into dealing with the landlord, helping us to have a great deal with the property we wanted. He followed us through everything and helped us complete the entire rental process, which felt so easy, thanks to him. Highly recommended!
Floriana · 21 June 2021
Agent replied · 20 June 2024
Dear Floriana, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleReally professional, helpful and patient agency! Appreciating the work from Honey and Henry in guiding viewing, suggesting and also following up communication between landlord and us. 5 stars experience and highly recommend that!
Jiawen · 12 November 2025
Agent replied · 12 December 2025
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJohnny was very helpful and communicative during the whole transaction and promptly dealt with any issues that arose.
Ashim · 9 October 2024
Agent replied · 23 October 2024
Dear Ashim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
TrustpilotHigh quality estate agents.
The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.
Tricia · 25 June 2025
Agent replied · 2 June 2026
Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJess Lynagh Review
Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!
Justin · 12 August 2024
Agent replied · 23 August 2024
Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleCompletely satisfied with the professionalism of the team, especially Harry and Hamish, in handling the sale of my flat. Help and advice were always at hand to ease the process, whenever required. Your dedication to assist has been much appreciated.
Francoise · 21 June 2023
Agent replied · 20 June 2024
Dear Francoise Chapman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotA huge thank you to Toby and the team…
A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!
Candy · 19 May 2021
Agent replied · 13 June 2024
Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotCould not fault the service we had…
Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.
Christine · 21 September 2021
Agent replied · 13 June 2024
Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops Newmarket
I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.
Trey · 17 October 2023
Agent replied · 13 June 2024
Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent from beginning to end!
We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops 👌
Caroline · 6 July 2021
Agent replied · 13 June 2024
Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleHamish was such a pleasure to work with, he took all the stress out of the buying process and I would not have found the property of my dreams without him recommending it in the first place!
Olivia · 26 July 2023
Agent replied · 20 June 2024
Dear Olivia, Hamish will be so pleased to read your kind comments. Thank you for your wonderful 5 star review. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJosh, Georgia and the team run by Harry have done a very good job - helpful, friendly and efficient. I would certainly recommend them.
Caroline · 30 May 2024
Agent replied · 20 June 2024
Dear Caroline, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThe great team at Jackson-Stops in Linfield
Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!
Fred · 7 June 2021
Agent replied · 13 June 2024
Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleI recently leased a property through Millie Bresnahan at Jackson-Stops Pimlico & Westminster, and couldn't be happier with my experience. Millie was incredibly professional and a pleasure to deal with through the entire process. I spoke to Millie about my preferences for a rental property and she was an absolute star in finding me the perfect place. Would absolutely recommend Millie to anyone looking for a property in the area!
Conor · 21 June 2023
★★★★★ 5/5
GoogleJohnny was really helpful in the sale of our flat. Thanks Johnny.
Olivia · 24 November 2024
Agent replied · 24 December 2024
Dear Olivia , Thank you for taking the time to leave a lovely review regarding Johnny. Kind regards, Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
