Trusted Agent profile · London

Interlet Sales and Lettings London reviews

4.1

★★★★★ Great

259 reviews across 4 platforms

14 Abingdon Road, London, W8 6AF

Interlet Sales and Lettings's office in London, at 14 Abingdon Road, is rated 4.1 out of 5 across 259 reviews on four platforms, including 209 Google reviews rated 4.1.

Google logo

4.1 / 5

209

Reviews on Google

This office

Facebook logo

3.4 / 5

5

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

14

Reviews on Yell

Business-wide

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

I used Interlet to find my student apartment. The agency was really professional, experienced and helpful. I had loads of questions that were always answered in a way that was easy to understand. Eleanor Johnston, the agent who helped me, was extremely open, transparent, and reliable through the whole process.

Mathilde · 22 June 2023

Agent replied · 21 June 2024

Hi Mathilde, thank you for your great review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Interlet in the near future.

5/5

Google

The agency has been extremely considerate and accommodating with all our requests. They’ve been prompt in their response to maintenance requests as well. I would highly recommend them! The house is also lovely & well-maintained.

Kyra · 16 April 2024

Agent replied · 21 June 2024

Hi Kyra, your 5-star review is much appreciated. We're thrilled that you chose Interlet, and we're dedicated to providing top-notch service. Have an amazing day!

5/5

Google

I have dealt with several estate agents during my time here in London. I must say Team Interlet are always ready to help. It has been a pleasure to deal with the property management team. Special shout out to Shivan and Kerry.

Sai · 22 June 2022

5/5

Google

Good, professional company that always responds promptly and professionally when any problems arise, and are quick to sort things out. Rented a lovely house in good condition, with good quality furniture included. Would recommend.

Thurston · 16 April 2024

Agent replied · 21 June 2024

Thank you, Thurston, for the 5-star review! Your positive feedback encourages us to keep striving for excellence. Have a great day!

5/5

Trustpilot

Excellent Service

Looking for a short term let in the centre of London, Alexa at Interlet was brilliant; very helpful, professional and friendly.  A real contrast to some other agencies and listing sites I contacted, with most of whom communication was frustratingly difficult. Alexa really helped with finding the right property, sorting out the contract and getting everything arranged for moving in. As this was the first time renting in London without being able to view properties, it was very reassuring to be able to talk to someone I felt I could trust. Interlet's client money protections were also reassuring. I can thoroughly recommend Interlet, and Alexa in particular.

J · 15 May 2023

5/5

Google

Interlet in Kensington was extremely helpful, efficient and managed to find studio for me in a short period of time. I was really so pleasantly surprised with their service. They had a large selection of studios available in West London and we were able to see 5 studios in 24 hours! Thank you interlet - job well done!

Maria · 24 June 2014

5/5

Google

We just bought a flat in South Ken through Interlet and the experience was extremely positive. Federico was the selling agent and was very professional and worked all through the Covid and Xmas time to show the house and answer our questions. Great service and experience.PositiveResponsiveness, Professionalism

Tony · 22 June 2021

5/5

Trustpilot

Great experience dealing with Interlet

Great experience dealing with Interlet and in particular Hope and Tudor. Hope has also been incredibly helpful with any queries that I have had. Tudor was also great in terms of viewing properties and ensuring that everything was in order in terms of the tenancy agreement and everything was dealt with ease and no problems.

Charlotte · 17 October 2017

5/5

Google

Internet are an extremely helpful estate agency which have provided a consistent and outstanding service. They have helped me to find a property which fulfils all of my requirements as a student.

Harry · 16 April 2024

Agent replied · 21 June 2024

Hi Harry! Thank you so much for your kind words. It has been an absolute pleasure to work with you, and we hope to see you again soon. Have a great day!

5/5

Google

Alexa was super helpful in finding short term accommodation within a short window, despite being international and in different timezones and applying via a company. Would recommend.

Travis · 22 June 2023

5/5

Google

Interlet have been great during the rental process, very supportive during the application process and since moving in. They have dealt swiftly with any queries and issues we have had.

Emily · 16 April 2024

Agent replied · 21 June 2024

Thank you, Emily! We're thrilled to hear you had a 5-star experience with us. Your support means the world to us. Have a fantastic day!

5/5

Google

I really had a good experience with Interlet. The consultant Mandy who helped me to find a new room to rent so quickly was brilliant,friendly and professional and I was so glad. Thank you Mandy, you provided a high level standard of customer service. I will keep doing business with you and Interlet.

Silvia · 23 June 2016

4/5

Trustpilot

Alicia at Interlet helped us to secure…

Alicia at Interlet helped us to secure a shortlet. She was friendly, helpful and available during the entire process. Thank you Alicia, we are grateful for all you've done for us! I recommend Alicia as a competent letting agent.

Moira · 10 January 2022

5/5

Google

Thank you very much to Interlet Estates for helping me to rent a studio near my university. Especially thank you to Eleanor! She is very helpful and kind and was always answering my questions!

George · 22 June 2022

5/5

Google

Professional and helpful

Ibtisam · 16 April 2025

Agent replied · 22 October 2024

Hi Ibtisam, thank you so much for your5-star review! We are so happy you had a great experience with us.

5/5

Yell

Easy process with no stress or hassle

Renting a studio in Earls Court was such an easy process with no stress or hassle. Federico was very nice and helpful and answered all our questions. He even negotiated a lover price with landlord! Would recommend Interlet to anyone looking for accommodation in Central London.

SamuelT-37 · 15 September 2019

5/5

Google

Interlet is a really hard working professional independent estate agent in Kensington. My experience had been gathered over many years working closely with the company and I can highly recommend their services in the property market from lettings to sales.

Phillip · 16 April 2023

Agent replied · 21 June 2024

Hi Phillip! We’re so grateful that you took the time to share your feedback with us. It has been an absolute pleasure working with you. Have a wonderful day!

1/5

Google

I got in touch with Interlet thorugh spareroom in 2014 and they asked me if I was interest in their properties. I was a rookie in London and I accepted then they asked me for aorund £75 feed to have a list 5or 6 of potential properties in west london. It was such a terrible and shocking exsperience. none of the properties was suitable to call them DECENT. I remember one of them was a cubicle of 10sqm close to notting hill with a single bed, a small fridge in the corner with a stove on top, stinky and dirty building of course. The bathroom was shared with 5 similar units. After 3 or 4 years, meanwhile i was looking again for a new place, the got in touch again with me suggesting to visit them and having a chat about new potential accomodations..... and the history started again, I think the girl at the phone still remember my loud insults! If you are looking for a decent shared accomodation dont use these scammers!

No · 22 June 2022

4/5

Google

I have known the proprietors of Interlet since 1996 as we were both tenants in a local office building in Kensington. I have dealt with Interlet’s owners and staff in various capacities, first as a neighbour and now as a tenant. I have enjoyed dealing with them and still have a long standing association. They are one of the leading estate agents in RBKC, they are professional, reliable and friendly. I highly recommend them and continue to wish them all the best!

Hisham · 22 June 2022

1/5

Google

I have lived in London for 6 years, and renting with Interlet was by far the worst experience I have had. After I had moved into a shared house they were renting out, they forced me to sign a new contract adding in a break clause after I had already lived there for two months and paid rent under the existing contract. The owner of the company aggressively yelled at me down the phone and threatened to kick me out if she couldn’t edit the contract which we both already signed. She tried to intimidate me saying she was a “barrister” and that I shouldn’t mess with her. A while longer into the tenancy, contractors started showing up at the house to do work with no notice given that they would be coming. They literally let themselves into the house without any indication that they would be coming. Interlets responses to my concerns was to get extremely aggressive once again. They are terrible. I have had significantly better experiences renting with several other agents in the area. Seriously, avoid this place - I wish I had never gotten involved with them. You can find much better. I have noticed they seem to deny similar accounts from other people in their reviews. The condescending tone they take is exactly reflective of my experiences with them. So, don’t be surprised if they try to excuse away my accusations also.

Adam · 22 June 2022

5/5

Google

I´m very pleased with the Interlet's services. From the moment I sign the contract I started straight away viewing properties and in less than one day I got what i was looking for. Maureen was extremelly friendly and professinal. Strongly recomend the Agency's service and Maureen in particular.

Mário · 24 June 2014

5/5

Google

I had a good experience with Interlet. The agent, Neshaad was friendly, polite, ontime and professional. They charge you after agreement with the landlord which is a big advantage. Some companies in the area charge you before viewing with no guarantee that you reach an agreement.

Ali · 23 June 2017

5/5

Trustpilot

Absolutely fantastic service

Absolutely fantastic service from Interlet lettings team! Especially Shivan was so kind and helpful when I needed to find an accommodation in 3 days. Highly recommend using if you really need assistance rather than an agent passing on messages.

Peter · 16 August 2020

5/5

Trustpilot

Thank you so much Interlet

I've lived in a property managed by Interlet for over 3 years. In this time Shivan was very helpful and managed to sort any problem I had immediately. Would definitely recommend him and whole team. Thank you so much Interlet!

Dr · 15 April 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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