Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Interlet to anyone looking for accommodation in the area. Interlet is an agency with professional, reliable, and fair staff. I rented a flat through Interlet for several years, and I had a great experience from beginning to end. The staff were very kind and always supportive, and any issue, related to the flat or the building, was always followed up on very well. I would like to express my special thanks to Kerry, who was very helpful and supportive throughout those years. Indeed, Kerry’s support and responsiveness made every interaction smooth, making my renting experience very convenient and stress-free.
Hamed · 26 November 2025
Agent replied · 26 December 2025
Dear Hamed,
Thank you so much for your thoughtful review and for being with us over the past few years. We are truly pleased to hear that your experience with Interlet was a positive one from start to finish.
It means a lot to know that our team’s support, particularly from Kerry, made your tenancy smooth and stress-free. We will be sure to pass along your kind words to her.
We really appreciate your recommendation and wish you all the best in your next chapter.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleAs an incoming student from the US, Alexa made the process seamless and answered all my questions as a first time renter in London. Her insight and willingness to communicate across time zones was extremely helpful during this flat search. I’ve just moved into my new flat and cannot wait for the year ahead. If you are a student, international, or a first time renter in the area, for sure reach out to Alexa and her team. Thank you again Interlet!
Bri · 17 August 2025
Agent replied · 26 December 2025
Dear Bri,
Thank you for your lovely review! We truly appreciate your kind words. We are so pleased to hear that your move to London went well and that Alexa was able to support you throughout the process.
It was a pleasure working with you, and we are glad everything came together smoothly despite the distance and time difference.
We truly appreciate your recommendation and wish you an amazing time in the UK as you settle into your new home. If you need anything at all, please do not hesitate to reach out.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleI’m more than happy to leave you a review, you truly deserve it!
Working with you was an absolute pleasure. You were always professional, helpful, and incredibly kind throughout the entire process. I genuinely felt that you cared and wanted to help, not just do a job, and that made all the difference.
You made what is usually a stressful experience feel smooth and reassuring, and I’m very grateful for that.
Wishing you continued success at Interlet, anyone who works with you is lucky to have you on their side!
Hanaie Alorfahli
Hanaee · 10 August 2025
Agent replied · 9 September 2025
Dear Hanaee,
Thank you so much for taking the time to leave such a heartfelt review. Your kind words truly mean a great deal to us.
We are delighted to hear that your experience was a positive one, and we are especially grateful for your recognition of the support and care provided throughout the process. It is always our goal to ensure that each client feels valued and well looked after, so your feedback is incredibly rewarding.
Wishing you all the very best for the future, and please do not hesitate to get in touch should you ever require our assistance again.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleA highly professional estate agency that genuinely delivers on its promises. After a couple of disappointing experiences elsewhere, I was impressed by their honesty, professionalism, and accommodating approach, which helped me secure the flat I was looking for.
I worked with Kerry and Alexa, both of whom have been respectful, straightforward, and professional, qualities I value. I would happily recommend this agency to anyone looking to rent or buy a home.
Mehr · 27 September 2025
Agent replied · 26 December 2025
Dear Mehr,
Thank you so much for your thoughtful review. We are really pleased to hear that you had a positive experience and that our team was able to help you secure the flat you were looking for.
It is great to know that Kerry and Alexa made a good impression! We will be sure to pass along your kind words. Your feedback means a great deal to us, and we truly appreciate your recommendation.
If there is anything you need during your tenancy, please do not hesitate to get in touch.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleReally good service, quick response on the first day and they offer a smooth an clear way of working.
Thanks to Alexandra, she was lovely in every step.
Swe · 11 August 2026
Agent replied · 11 October 2026
Dear Angelica,
Thank you for your kind feedback. We're pleased to hear you had a positive experience with our service.
We appreciate your support and wish you all the best.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleWe’ve recently had the pleasure of letting from Interlet. Many thanks to Alexa for making the process so smooth. Alexa is very responsive, accommodating, helpful and played a big role in securing our lovely flat.
Xx
Danni and Claire
Danniella · 11 August 2026
★★★★★ 5/5
GoogleVery helpful and patient agency. Has accommodated me and my friends needs very well. Thank you to Alexandra for her dedicated help and flexibility during the whole process.
Killian · 11 September 2026
★★★★★ 5/5
GoogleMade the rental process for us as smooth as possible, even with our tight timeline! Alexandra has been very communicative and helpful all along the way.
Quincy · 11 September 2026
★★★★★ 5/5
GoogleWe were recommended to contact Alexa by a friend who used Interlet before. We were quite desperate and tried few estate agents who were not able to help. We needed a short let property at a very short notice due to extensive building works at our home. We were really stressed and did not want to move too far as the whole process was quite disruptive for the whole family already. We was very impressed with the way Interlet approached our situation and dealt with us. Alexa was fantastic, upmost professional yet friendly and smily at all times. Our children loved visiting Interlet office where everyone was making them feel very special. We could not recommended Interlet high enough. Not your typical estate agent!
Samuel · 16 April 2023
Agent replied · 21 June 2024
Hi Samuel! We are delighted to hear that you experienced 5-star service from us. It has been an absolute pleasure working with you, and Alexa will be thrilled to hear your kind words. Have a wonderful day!
★★★★★ 5/5
GoogleAlexandra was great throughout the whole process of securing my tenancy. Very knowledgable and helpful. Highly recommended!
Mazen · 11 August 2026
★★★★★ 5/5
GoogleReally helpful service. Alexandra was brilliant at helping us with all queries and issues we had throughout the moving process.
Chris · 27 October 2025
Agent replied · 26 December 2025
Dear Chris,
Thank you so much for your lovely review. We are really pleased to hear that you found the service helpful and that everything went smoothly during the moving process.
We will be sure to pass your kind words on to Alexandra, it means a lot to the team.
If there is anything you need during your tenancy, please feel free to get in touch.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleSo far had a great experience with Interlet! The agents (particularly Alexa) could not be more helpful and have assisted us with our move in and any problems that have arised swiftly. As students renting is never the easiest but Interlet have made our move a pleasant experience.
Amy · 16 October 2024
Agent replied · 22 October 2024
Thank you for your review, Amy! We are so glad you have had a good experience so far. Enjoy your new place, and let us know if you need anything!
★★★★★ 5/5
GoogleReal professional in their work and very efficient as well! Shoutout to Eleanor and Kerry for being patient along the way during the rental process.
1 August 2024 Edit: Process for moving out was very professionally handled by Kerry, and deposit was returned very promptly. I will definitely recommend Interlet to anyone looking to rent an apartment in London :-) Thanks Kerry!
Terence · 16 April 2025
★★★★★ 5/5
GoogleI have been in contact with various agencies, and Interlet has stood out from our first interaction. Eleanor has been particularly helpful. I would certainly recommend Interlet to my friends!
Elena · 16 April 2025
Agent replied · 16 April 2026
Thank you for your review, Elena, we are so glad to hear you had a good experience. Feel free to reach out if you need anything!
★★★★★ 5/5
GoogleHuge thanks to Interlet, especially Alexa, for making my stay in London absolutely delightful. I was in need of an apartment in March 2020 and signed a contract just two days after my first call to Interlet. The apartment in Kensington was just as lovely as shown in the pictures which made me sign right away. The people at Interlet have been fantastic in regards of communication and helpful in any topic. If I'm returning to London I know exactly who I will contact again. Can recommend Interlet to anyone interested in living in west London, you won't be disappointed.PositiveQuality, Professionalism
Joakim · 26 August 2021
Agent replied · 21 June 2024
Dear Joakim,
Thank you for your review, and thank you so much for your lovely gift - the cheese was phenomenal! We hope to see you in London again soon!
-Alexa
★★★★★ 5/5
GoogleGreat experience all throughout with Alexandra, she was very efficient and friendly during the whole process.
She's been attentive to our different situations with regards to changing arrival dates and visa timelines, I can recommend Interlet and Alexandra as a whole based on my experience
Alex · 4 October 2026
★★★★★ 5/5
GoogleEveryone at Interlet, and particularly Yaa, where nothing but amazing throughout my tenancy. Very professional, welcoming and always ready to help they made my tenancy a lovely experience.
Bertrand · 20 March 2025
Agent replied · 13 April 2025
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience with us, and we will be sure to pass your kind words on to Yaa and the team. Providing a professional, welcoming service is our priority, and we are so glad we could make your tenancy a pleasant one. Wishing you all the best in your new home, and don’t hesitate to reach out if you need anything in the future!
Kind Regards,
The Interlet Team
★★★★★ 5/5
GoogleI was looking for a studio flat in London (Earl's Court, but they have plenty of other offers). At the first visit Eleanor (from Interlet Int'l Lettings) showed me exactly what I was looking for. After that, the process until the signature of the Tenancy Agreement has been easy, with a lot of reactivity from Eleanor. I recommend at 100 %.
Phil · 22 June 2023
Agent replied · 21 June 2024
Hi Phil, it’s great to hear that you had a positive experience at Interlet. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
★★★★★ 5/5
GoogleInterlets is an attentive and professional estate and letting company, with excellent customer service and communicative agents. They resolved all of our issues quickly and Alexa in particular went the extra mile to ensure our property was ready to move in on time.
Kareena · 16 April 2024
Agent replied · 21 June 2024
Hi Kareena, we're ecstatic to receive your 5-star review. Your feedback is invaluable to us, and we're committed to delivering exceptional service. Wishing you a wonderful day!
★★★★★ 5/5
GoogleA trustworthy and well-run agency that made my rental experience straightforward and hassle-free. The team were responsive, clear in their communication, and genuinely helpful throughout. I’m very satisfied with the service and would recommend them to anyone looking for a dependable letting agency.
Adam · 26 November 2025
Agent replied · 26 December 2025
Dear Adam,
Thank you so much for your thoughtful review. We are truly pleased to hear that your experience with Interlet was straightforward and hassle-free from start to finish.
It means a great deal to know that our team’s communication and support helped make your rental process smooth. We will be sure to share your kind words with everyone involved.
We really appreciate your recommendation and wish you all the best in your new home.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleHappy so far (1st month renting), the company have been reliable. The application and referencing were straightforward, good communication, reactivity and flexibility from Alexandra and the rest of the team. A thorough inventory was also provided so it's all been very transparent and everyone I've interacted with has been lovely. I'd recommend them.
Caroline · 10 August 2025
Agent replied · 9 September 2025
Dear Caroline,
Thank you very much for your lovely review! We are so pleased to hear that you have had a positive experience so far and that your move went smoothly.
It is wonderful to know that your interactions with Alexandra and the team have left a good impression. Your feedback means a great deal to us, and we are glad to hear you have felt supported from the beginning.
Thank you again for your recommendation. Should you need anything during your tenancy, please do not hesitate to get in touch.
Kind regards,
The Interlet Team
★★★★★ 2/5
GoogleInitial good experience and communication. However they became slow to respond often having to send multiple emails and make multiple calls for them to reply. Deposit came more than a month after I moved out and I was overcharged in cleaning fees. Not the worst I’ve seen in London but certainly not the best.
Fiby · 21 July 2025
Agent replied · 16 April 2026
Dear Fiby,
Thank you for taking the time to leave a review. We are sorry to hear that your final experience did not reflect the positive relationship we had throughout your tenancy.
You were a valued tenant, and it was a pleasure to have you with us. We always aim to provide prompt and clear communication, and we regret any delays you experienced towards the end.
With regard to the cleaning fee, please note that any deductions from the deposit were made in line with the landlord’s instructions and Interlet does not benefit from these charges.
We appreciate your feedback and are continuously working to improve our service. Should you wish to discuss anything further, please do not hesitate to get in touch directly.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleBrenna is a fantastic person!
Finlay · 20 July 2025
Agent replied · 26 December 2025
Dear Finlay,
Thank you so much for your kind words! It has been great working alongside you, and we genuinely appreciate all the support you have provided on the engineering works.
Your feedback means a lot to us, thank you again for taking the time to leave a review.
Kind regards,
The Interlet Team
★★★★★ 5/5
GoogleThe entire Interlet team has really went above and beyond to help me and my housemates move in this summer. Alexa, Ruth, and Hannah were always on top of everything and always communicating everything with us!
Patrick · 16 April 2024
Agent replied · 21 June 2024
Hi Patrick! We are incredibly grateful that you took the time out to leave us a 5-star review. Thank you for choosing Interlet. Have a wonderful day!
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