Horton and Garton London reviews

Hello Robin and Jane, A BIG thank you to you for sharing your selling and letting experience with Horton and Garton with a super 5-star review. You have been a 10+ year client on the rental and now we have closed the circle with the sale and completion of the property. I would say it was a textbook sale and all I can say is that I wish many more of our transactions are as smooth as this purchase/sale. When we are working with the very best properties and clients, we are closing deals and making moves happen. I look forward to our lunch catch up and I am sure we will see you on the Chiswick High Road very shortly. Kind regards, John Horton, Director and Owner

Morning Dan, Thank you for your 5 star review working with Horton and Garton. It always a pleasure to see and hear such positive comments... I always say to both vendor clients and buyers that the hard work in every sale starts from point of sale through to exchange. Congratulations on clinching the deal. On behalf of Louise and all the sales team we wish you all the very best. Kind regards, John Horton, Director and Owner

Thank you so much Rachel. You had to show patience of steel to get over the line and I really appreciate that. I hope you enjoy Country Life and I’m sure Grantham Road will miss you. All the very best.

Hi Martha, Many thanks for sharing your 5 Star review working with Stuart in the sales team at Horton and Garton. Congratulations on your purchase, wishing you all the best settling in to your new home and welcome to Chiswick! Onwards and upwards, John Horton, Director and Owner.

What wonderfully kind words, Karen - thank you! We are so pleased to have taken the stress out of the sale of your Bedford Park Conservation Area property; we pride ourselves on not just the end result we achieve but our accessibility and transparency so I'm thrilled to learn this five star level of communication was maintained throughout. It was my pleasure to work for you and should you require our services in the future we'll be here for you. Paul Cooney MNAEA

Thank you very much for your kind words, Lisa. I thoroughly enjoyed working with you with you and Michael on the purchase of your outstandingly beautiful Grade II listed Grove Park home. My team and I remain at your service should you need us. Paul Cooney MNAEA

Thank you Tom and Holly for your testimonial; we strive for excellence at all times and am thrilled to learn we achieved a five star standard of service. My team and I truly enjoyed working for you and representing your beautiful house in Strand on the Green. We wish the whole family a seamless onward move. Should you require our services in the future, we’re always here for you. Paul Cooney MNAEA

Thank you for this fantastic testimonial, Emma! We take every opportunity to truly get to know our buyers’ requirements and we were absolutely delighted to be able to pair you to your perfect Central Chiswick house. Welcome to the neighbourhood and, as ever, the good guys are at your service! Paul Cooney MNAEA

Sarovi, what can I say to these wonderfully kind words? It was my pleasure to sell your Gunnersbury home. My team and I are dedicated, professional, accredited agents - extra mile walkers who truly believe Client is King/Queen! We set out to deliver the best result and sterling service and I am delighted to learn we achieved this in spades for you. We remain ever at your service should you need us.

Thank you so much Cath. It was a real team effort and I really enjoyed working with you. Thank you for hanging in there with the process and I hope you are feeling at home in your awesome, W4 apartment. Stay safe and all the best.

Thank you so much Arad. I always had a gut feeling we would work together and I’m delighted we finally did in the end. You have purchased an incredible Chiswick home and I know you will make it a very happy home. All the best.

A huge favour... please would you be able to leave a Google Review/ you can do so by clicking here. Hello Sheila, thank you for sharing your super 5-star review working with the Horton and Garton Chiswick, W4 sales team and the sale of your family house. I would first like to mention a BIG thank you for your business and your trust in Louise and the magnificent W4 sales team to secure you the willing and able buyer. It always a pleasure for me to see and read the positive comments and it was a team effort and well-done closing the sale and progressing matters to the completion and I know that this was not the easiest of conveyance processes and a 10/10 also to your solicitor making this move happen. On behalf of all the Chiswick, W4 sales team we wish you all the very best for 2023, Kind regards, John Horton, Director and owner. Hi Prinul, firstly can I say a big thank you for your business and appointing Horton and Garton to market and sell your Chiswick family house. It has been our pleasure working with you and whilst I can say, and you will agree with me, this was not the smoothest transaction our perseverance and your pragmatic approach to matters ensured the closure of the sale. On behalf of Louise Jones in W4, George Smith in W6 and myself we wish you Lais and the kids all the very best settling into your new home. Kind regards, John Horton Director, and owner. Henry Wilson a day ago Reasonably mixed experience purchasing our property through H&G. Started very well indeed, but had a few issues being gazumped by another interested party at the last minute, which led to a significant jump in price. The sales negotiator also left mid-way through which we weren't notified of until a week before the completion, when we were asked to compete several weeks earlier than was requested and accepted by the vendor. We appreciate that the agent works on behalf of the vendor, but it's a shame the experience was as mixed as it was as we would have explored using them in the future, should it have been more positive. GS Response Hi Henry and Iona, Thank you for your feedback and comments. We are delighted that you completed on the sale and moved into your wonderful new home. Selling and buying a property is a challenge for everyone and managing all parties’ expectations is also very important. I acknowledge your feedback and your 3-star rating however I do genuinely believe Horton and Garton were deserving of ‘a six star rating’ making this sale happen for both yourselves and the client. Other less experienced agents would have found this transaction very challenging and possibly were not competent or experienced to see this transaction through to a positive conclusion. I would ask you kindly to review and reconsider increasing your rating… The estate agent works for the client/the vendor and not the buyer and we are obliged to report all live offers to the client and we were professional and had open discussions with you about the offer and conveyance process with my colleagues and myself included. I agree this was not a straightforward process or transaction however, often is the case there are time pressure demands “in a chain” when buying a property. Your purchase, in my professional opinion, was effectively managed by my colleague George (and myself) and I feel your comments are too harsh. The most important part of the process is that you successfully completed. Best wishes settling into your new home. Kind regards, John Horton, Director and Owner. Hi Massimo, It has been my pleasure working with you… again to sell the property this time around and we have closed the circle. Do keep in touch and all I can say is that I wish many more of our buyers and sellers were a wee bit more pragmatic about the buying and selling process and to trust in their estate agent to get on with it. All the very best for the future and see you hopefully for an espresso and catch up in Florence. On behalf of George and myself, Thank

Morning Gerry, Thank you for sharing your selling experience with Horton and Garton with a super 5-star review. I would like to say a personal thank you to you for your business and your decision to instruct our Chiswick, W4 Horton and Garton office with the sale of your family house and your patience throughout the transaction. Louise and Stuart, secured you genuine A1, willing and able buyers. Great solicitors ensured a smooth conveyance, and we closed the deal on time and as planned. Congratulations to all involved… On behalf of all the Chiswick sales team here at Horton and Garton we wish you the very best with the move to the West country. Kind regards, John Horton, Director and Owner

Hi Adi, Thank you very much for your time sharing your 5 star review working with Horton and Garton and Shiyanne with your recent move. On behalf of all the lettings team we wish you all the very best settling into your new Chiswick home. Kind regards, John Horton Director and Owner.

Thank you very much Lisa and Will. As soon as I looked around yours on the valuation; I wanted to sell the house. It had an incredible energy and I knew we would find a buyer quickly. Great result in the end and I was delighted to deliver it. All the best and I will pop over Kew Bridge to see you, once you are settled.

Good morning Jo, Thank you for your 5-Star review and thank you for your business. It is a pleasure for the estate agents to be working with the very best properties and clients and we were delighted to have closed the sale for you. On behalf of Louise and her hard-working sales team we wish you all the very best settling into your new home. Kind regards, John Horton, Director and Owner.

Thank you very much, Rhoda. I was very pleased to find you something off-market, and as soon as we met I was confident it would be the one for you, Andrew and the kids. Let me know when you are ready to show off the makeover, it would be great to see the house again. All the very best.

Thank you very much, Rhoda. I was very pleased to find you something off-market, and as soon as we met I was confident it would be the one for you, Andrew and the kids. Let me know when you are ready to show off the makeover, it would be great to see the house again. All the very best.

Hi Geoff, A BIG thank you for your wonderful review working with Mark at the Chiswick Office on this recent transaction. Always a pleasure to see and hear such comments and all the very best from the sales team here at Horton and Garton. Kind regards, John Horton, Director and Owner.

Thank you very much Dan. That testimonial really sums up my personal mantra. … More

WOW, thank you Conrad. There are sales where you surprise yourself with the value you add to the … More

Morning Ingrid, Thank you for your 5-Star review and comments. Kind regards, John Horton, Owner and Director.

Hi Rob, welcome to Chiswick, W4… firstly can I say a big thank you for your super 5-star review. Laura and Louise are well renowned and respected for going the extra mile for their customers and clients. I know that this transaction may not have been the smoothest conveyance process (sale and purchase of the year) however your perseverance and your pragmatic approach to matters ensured the closure of the deal. On behalf of Louise and Laura here in W4 and myself we wish you all the very best settling into your new W4 home. Kind regards, John Horton Director, and owner.