Trusted Agent profile · London

Hastings International London reviews

4.4

★★★★★ Great

634 reviews across 2 platforms

42 Borough High Street, London, SE1 1XW

Hastings International's office in London, at 42 Borough High Street, is rated 4.4 out of 5 across 634 reviews on two platforms, including 320 Google reviews rated 4.7.

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4.7 / 5

320

Reviews on Google

This office

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314

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had an excellent experience here. Duncan provided us with amazing service, my flatmates and I were stuck in a terrible situation but he treated us with kindness and respect, making us feel a lot better. Many other estate agents were just … More

Hannah · 9 August 2025

5/5

Google

Mike was absolutely amazing in our search, extremely professional and went above and beyond for us. Thank you so much Mike! Would definitely recommend.

Marta · 26 July 2024

5/5

Google

We have been working with Duncan to get our property secured and he has been great throughout the whole process. He’s been super quick at answering our questions and has gone above and beyond!

Alice · 12 November 2025

5/5

Trustpilot

Customer of 12 years for good reason

I have been using Hastings (Rotherhithe) for over 12 years, to market my properties, conduct viewings and sign up new tenants. Everyone at Hastings are helpful and professional, and I and all my tenants are happy. Most recently, the renewals team have concluded a tricky renegotiation and its all gone brilliantly. Top performance from a top team. I highly recommend them.

Johann · 2 January 2025

5/5

Google

I would highly recommend Lee McDermott at Hastings Estate Agents @lLondon Bridge. Lee has been highly responsive since day one, going above and beyond what usual estate agent would do. He had made my quite complex and "convokuted" purchase journey way easier and more comfortable. I cannot recommend him enough!

Asia · 26 August 2022

4/5

Trustpilot

Kay has been excellent and professional

Kay has been very helpful and professional in handling our properties all these years we deal with Hastings International. She informed us about the market rates when our properties are up for renewal.And renewal was done promptly in most cases.Date of experience: 22 July, 2022

Adeline · 21 February 2023

5/5

Google

Great service from Duncan. Everything went smooth with securing the flat and he was very friendly and responsive in the process. Highly recommend !

Johannes · 26 June 2024

5/5

Google

Duncan was very professional, loved the penthouse he showed us. Very fun viewing

Guy · 15 December 2024

5/5

Google

Very good service and quick responses!

Matteo · 12 June 2026

5/5

Google

We worked with Duncan. He is the most professional, politest and nicest agent we have ever come across! He was super helpful and very accommodating to our viewing request.

Lavinia · 27 February 2024

5/5

Google

Duncan was very friendly, helpful and honest. All in all it was a very seamless process!

Matthew · 9 October 2024

4/5

Trustpilot

I sincerely recommend this agency

Everything went great, we’re happy with your work! Thank you!

Andriana · 5 January 2025

5/5

Google

Duncan was great. He took all the time to show us a penthouse, all the amenities, and happily answered all my questions.

Samuel · 26 June 2024

5/5

Google

I want to say thank you to Lee McDermott and Thomas Backlog at Hastings Estate Agents @lLondon Bridge for getting the sale of my property over the line! They were very helpful and responsive, even chasing solicitors to hurry the sale up! Thanks again guys, much appreciated!

Valerie · 26 August 2022

5/5

Google

Big thank you to Lee McDermott for helping me with the sale of my property. Was anxious of the sale but Lee certainly helped by following through at every stage of the transaction. Also, a big shout out to Jason Gunns, excellent service with managing my property!

HL · 26 August 2022

5/5

Google

Great service from Lee McDermott at Hastings when buying my first flat in London. From the initial enquiry, through price negotiations and legals, Lee was proactively helpful, always quick to respond and totally committed to getting the deal done. Thanks very much, Lee!

Stuart · 12 January 2023

5/5

Trustpilot

Kay has been fantastic since he takes…

Kay has been fantastic since he takes over my account. I have an apartment that has been with Hastings for management since built.

Kiankus · 27 May 2024

5/5

Trustpilot

Thank you Kay!!!!

Hastings Internal have managed my property in London for the past almost 10 years. We are most satisfied with their service as they have managed the property extremely well in a timely and cost effective manner which is a great help considering I reside abroad and need a hassle free service. In particular I would like to make a specific mention of Kay Kendall, Renewals Negotiator at Hastings who has managed several rent negotiations over this period in a very sensitive manner ensuring that both the tenant and the landlord are happy and it is a win win for both. It speaks for itself since I have had the same tenant over this long period since the property has been put on rent. I would recommend Hastings with no reservations!!!

Dinesh · 15 November 2023

5/5

Google

Having looked for a suitable property without any luck for several weeks and been ignored by most estate agents, Alex went out of his way to source the right property for Us. The management team were friendly and proactive when we had issues with the flat we rented and kept us informed all the way. We received an excellent service and would recommend these guys.

Lorraine · 28 August 2012

5/5

Trustpilot

Excellent service

We have been using Hastings as our managing agents for the last 10 years. Louise has been exceptionally able, timely and helpful. We never had any issues with Hastings and found them to be absolutely professional giving comfort in the knowledge that as an overseas landlord they look after the property with the utmost professionalism.

K · 21 April 2021

5/5

Google

Wayne is very efficient and helpful during the process of looking for our flat. He is indeed highly recommended in terms of looking for your next home. Thank you hastings for giving us our abode.

Mariz · 26 August 2023

5/5

Google

Just want to thank Lee McDermott at Hastings who has been so helpful and accommodating over the last few months on a recent transaction which has now completed. Would definitely recommend.

Andy · 29 November 2023

5/5

Google

Duncan and Stevie have been absolutely exceptional in helping us find a flat in London. We're moving from Ireland and they have both made the process as stress-free as possible. Duncans communication has been amazing, friendly and personable, and helped with all the questions we've had. Thanks, guys!

Ross · 19 April 2025

5/5

Trustpilot

Property Management and Letting

I have had my property with Hastings for over 20years now. They have always been on time with payments and tenant rotation when needed. Kay Kendall is efficient in having contracts renewed and tenants vetted - I don't think there has been much if any downtime in lettings in all my time with Hastings,

James · 16 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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