Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI would like to comment on Samantha the Property Manager who manages my unit at 303 Cardinal Building. Samantha has never failed me as a very meticulous and attentive staff. She takes good care of my property affairs and is very prompt in her customer service. She is an excellent staff! Treasure her presence in the company.
Wong ยท 18 June 2020
Agent replied ยท 17 June 2024
Thank you for leaving us a review. It is wonderful for us to receive such positive feedback about Samantha and in particular that she is always attentive to your needs, feedback of this nature is very important to us and we look forward to sharing your review with her. Thank you again.
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5/5
GoogleSelina and the team were fantastic in helping us find our new home! Amazing team!
They were professional and responsive and helped us to find a good property. Highly recommended!!
Carman ยท 18 June 2022
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5/5
GoogleHighly appreciated the professional and efficient service offered by Samantha Hunt, the Property Manager and would highly recommend her. She is very helpful and reliable with a friendly approach. She has always been quick in resolving the issues and updating me about the progress. A huge thanks to her and her team for their dedication.
Usha ยท 18 June 2020
Agent replied ยท 17 June 2024
Thank you for leaving us a review. It is fantastic for us to receive such a positive feedback about Samantha and in particular, we are extremely pleased to hear she has been reliable and quick to resolve any issues for you. Feedback of this nature is very important to us and we look forward to making her aware of your review. Thank you again.
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5/5
GoogleThank you so much Hamptons. You made our dream home come true in no time. Very helpful staff and very knowledgeable in their field. Much appreciated indeed.
PS: special thanks to Chloe Crellin for facilitating everything for us very professionally. ๐๐๐ โฆ
Hubi ยท 19 June 2018
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5/5
GoogleI can highly recommend working with Hamptons Estate Agents. From the first contact, to the viewing and signature my experience has been amazing. The property was exactly as advertised and I was lucky to be working with the Agent Miki K. who went above and beyond from day 1. He arranged the viewing right after I requested it and he navigated the whole process with ease and in a very professional way. It was very easy and transparent for me as well as the landlady and I'm looking forward to live in a property that is managed by Hamptons.
Nicole ยท 18 June 2021
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5/5
GoogleSelina and the team were fantastic in helping us find our first home!
They were professional and responsive and helped us through our first time buyers experience! Highly recommendedPositiveResponsiveness, Professionalism
Christopher ยท 18 June 2021
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5/5
GoogleCannot recommend Hamptons enough. Mark was thoroughly proactive and professional, helping us at every step. Extremely happy with the service and commitment - thank you team Hamptons (sold in Northfields)
Brie ยท 18 June 2021
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5/5
GoogleGreat professional service from Hamptons, and in particular Selina Doran who made the entire process from start to finish easier. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Sandeep ยท 27 August 2021
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5/5
GoogleVery high standard of service. All of the staff were extremely helpful, readily available and went beyond to accommodate. Always very friendly and thorough. Could not have asked for a better estate agent to move to London with. Very professional and cover everything with complete transparency. Definitely recommend.
Jessica ยท 19 June 2019
Agent replied ยท 17 June 2024
Thank you for taking the time to leave us a review! We take great pride in offering a high level of customer service so are naturally delighted to recieve your review. I hope you have settled in nicely to your new home and are enjoying all London has to offer!
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5/5
GoogleVery Nice and Professional behaviour. I had to move out of my flat urgently and unbelievably they helped me to sort everything in only 72 hours for me to move to a new flat ! The negotiator Asad helped a lot to fast forward everything.
Faranak ยท 19 June 2019
Agent replied ยท 17 June 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to receive such positive feedback about your experience with the team in Ealing. In particular is is wonderful to hear that Asad supported you through the process. We hope you are enjoying you new home, thank you again!
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5/5
GoogleI worked with Mark on the purchase of a flat recently. He was a superb professional following up on all details and pre-empted any issues before they arrived. A very seamless transaction.
Dennis ยท 19 June 2016
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5/5
GoogleI want to recommend Hamptons as an estate agent, really because my biggest regret in selling a flat earlier this year was not setting a contract with them earlier.
I had an off-plan flat to sell, and initially visited a few different agents to get an indication of fees. I settled with a different agent who offered a slightly cheaper fee, but 3 months went by and not many offers were generated, and the ones that were quickly fell through.
I recontacted Hamptons just a couple of weeks before the deadline I had to offload my flat by, and they gave me excellent advice, produced a very professional brochure, and quickly marketed the flat to their client base. They did generate an offer, but eventually a better deal was struck directly with the developers, which was an unusual case. Even after their hard work wasn't rewarded with a commission, they were professional and understanding and happy for my result.
I can't recommend them enough - I feel that if I have a flat to sell in the future, the service that this agent gives will generate more and better offers. And it's not like their fees aren't competitive - they're just not absolutely rock bottom. It's worth getting a good agent, and this is something I've learnt for next time.
Ed ยท 19 June 2016
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1/5
GoogleExtremely poor communication. Booked a viewing without notifying me or confirming via email/phone. Only found out by chasing them. Very unprofessional
N ยท 18 June 2023
Agent replied ยท 17 June 2024
Hi N, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to OmariQ@hamptons.co.uk and we will happily help rectify this matter.
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5/5
GoogleBought and sold our property through Hamptons. Excellent service both times, particularly in managing a sometimes challenging chain. Recommended!
Simon ยท 18 June 2023
Agent replied ยท 17 June 2024
Hi Simon! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
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5/5
GoogleWe recently bought through Hamptons. We are really impressed with the good service they provided. Mark in particular has been great in helping us land the ideal property. They have been quick to response, good at giving advice and understanding our concerns. They took a proactive approach to help us solve problems. Rest of the team have also been great and professional throughout.PositiveResponsiveness, Quality, Professionalism
Victor ยท 27 August 2021
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5/5
GoogleThank you Mark and Paul for your support during the purchase of our new home. It was a smooth process, relatively stress free and professionally handled through-out.
Gabriel ยท 19 June 2017
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5/5
GoogleLetting from Hamptons has been easy, with great communications from the team. Their team members Raz, who did a great job getting the admin side of the tenancy going quickly and smoothly, and Sarah who has dealt with maintenance have both been exceptional, as have the rest of the people who I have spoken with at Hamptons. Definitely recommend!
Connor ยท 18 June 2022
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5/5
GoogleHamptons have been extremely professional throughout the sale of my house. My thanks to Mark for his patience and assistance. I would recommend them highly.
Patrina ยท 19 June 2017
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5/5
GoogleWe have had a great experience with the team at Hamptons. Both in agreeing the sale and ensuring it gets to exchange, the second part is where we have found them stronger and more efficient than other agents.
Armen ยท 19 June 2019
Agent replied ยท 17 June 2024
Thank you for leaving us a review! We take customer service very seriously and appreciate you taking the time to leave us your feedback. I will be sure to pass your kind comments onto the team!
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5/5
GoogleSo pleased that I chose Hamptons.They sold my house straight away. Mark and Sophie kept me informed throughout the process.They are wonderful to deal with.
Elizabeth ยท 19 June 2016
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5/5
GoogleI had the pleasure dealing with Sian through the process of letting. She was very helpful, professional and friendly. She helped me find the ideal accommodation I was looking for. Definitely will recommend this agency.
Noura ยท 19 June 2019
Agent replied ยท 17 June 2024
Thank you for leaving us a review. We take great pride in our people and are delighted to recieve such positive feedback about Sian, she will be thrilled to read your review, thank you again!
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5/5
GoogleWe recently purchased a property through Hamptons, and as first time buyers the experience was super professional from start to finish. Our agent was Mark, he was so professional and responsive throughout the sale and a pleasure to work with. Would 100% recommend using Hamptons for a top notch service.PositiveResponsiveness, Quality, Professionalism, Value
Rachel ยท 18 June 2022
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5/5
GoogleSian managed to sort me out an apartment whilst I was in a different country. If that doesn't show professionalism, I don't know what the hell will. Very friendly and very competent, top notch.
Jon ยท 19 June 2019
Agent replied ยท 17 June 2024
Thank you for your review. We take customer service very seriously and delighted to hear Sian was able to help you from the UK! We hope you have settled in nicely! Thank you again.
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5/5
GoogleI have just bought a beautiful home through Hamptons. Fantastic service throughout, particularly from the lovely Selina. She was on the ball from offer to exchange, ensuring that everything went smoothly. A great experience.
Julia ยท 19 June 2019
Agent replied ยท 17 June 2024
Thank you for leaving us a review. We take customer service very seriously and as such are thrilled to receive your positive feedback about the team, especially Selina. Thank you again, we very much look forward to sharing your review with Selina and the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.