Trusted Agent profile · London

Hamptons London reviews

4.8

★★★★★ Excellent

278 reviews across 1 platform

20 The Mall, London, W5 2PJ

Hamptons's office in London, at 20 The Mall, is rated 4.8 out of 5 across 278 reviews on 1 platform, including 278 Google reviews rated 4.8.

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4.8 / 5

278

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I've been served from Ashad and he was very kind and very helpfull and answer me any questions about the properties! Highly recommend Hamptons and ask for Ashad he is the best!

Anesti · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about Ashad! We take great pride in our people and look forward to sharing your review with him, thank you again.

5/5

Google

My wife and I sold our house with Hamptons. The service was fantastic, the communication was exceptional and I would certainly recommend them to anyone selling their property. The whole team were completely 1st class from the start to the end - nothing was too much trouble. Using their tips on selling, combined with great marketing from them, resulted in us achieving almost 7% above asking price.

Sebastian · 20 June 2014

5/5

Google

Very good experience through the whole buying process with Mark, very professional, knowledgeable and pleasant person who accompanied me through and knew how to adapt to the circumstances. I definitively recommend.

Alexis · 19 June 2019

Agent replied · 17 June 2024

Thank you for your review! We take great pride in our people and the service they provide our customers so are thrilled to hear you had such a positive experience with Mark. Thank you again!

5/5

Google

Excellent service. Mark kept us informed throughout the process. Thank you!

Qareena · 18 June 2020

5/5

Google

My wife and I had a very positive experience with Mark at Hamptons on our property purchase in Northfields. His communication was regular and clear throughout the whole process, and he kept the momentum going with the rest of the chain and agents involved. We would highly recommend.PositiveResponsiveness, Quality, Professionalism

Charlie · 27 August 2021

5/5

Google

Entire process from looking for property for rent to moving in was handled professionally and received prompt reply and action. Every request was handled systematically with clear explanation.

Angeline · 19 June 2017

Agent replied · 17 June 2024

Thank you for taking the time to leave us this 5 star review, it's always great to see that the team were once again able to provide such fantastic service! Kind Regards.

5/5

Google

Perfect time to rent out your property. Sian Brew found me a tenant in record time and made sure all the paperwork was in place.

PAUL · 19 June 2019

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review! We are very pleased to hear you had such a positive experience with Sian and have no doubt she will be delighted to read your review, thank you again!

1/5

Google

Scammers. Stay away from this Lettings Agency they lie to you, ignore you & their property management is awful. BEWARE. They don't even deserve 1 star... whole team in the Lettings office are unprofessional and don't have any experience in residential lettings.

L · 18 June 2022

5/5

Google

Asad, the negotiator, has been very helpful from the beginning til the end. First class services with a reasonable charge. Highly recommended.

C · 19 June 2019

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to receive such lovely feedback about the service you received from Asad. We take great pride in our people and I look forward to sharing your review with Asad and the team. Thank you again!

5/5

Google

Thank you Hamptons for professionally and efficiently letting out our family home. Danni, Chloe and Sian have been absolutely brilliant. Highly recommended.

John · 19 June 2018

Agent replied · 17 June 2024

Thank you for the amazing review John. I will ensure Danni, Chloe and Sian are given the great feedback. Many Thanks.

5/5

Google

My experience with Hamptons has been quite exceptional. The staff have all been friendly, hard working and very helpful throughout the process of renting a property. I should therefore have no hesitation in recommending them to anybody requiring their services. In fact I intend to use them myself again very soon to rent more property.

Richard · 19 June 2017

5/5

Google

Excellent service and very professional. Pleasure dealing with Samantha , Chloe and Joely. Highly recommend as property agents.

Mary · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you received a 5* service from Samantha, Chloe and Joely. We have no doubt they will all be thrilled to read your review.

5/5

Google

We have had a great experience with Hamptons! They stay out of the way in day-to-day life, but whenever we need anything they are right there ready to help. Our agent (Samantha Hunt) is particularly responsive, professional, and helpful. Excellent service throughout!

Amelia · 18 June 2021

5/5

Google

Selina, Mark and all the team at Hamptons did a great job selling our house; good number of viewings, feedback always provided, good monitoring of progress in conveyancing, etc. I’d absolutely recommend the Hamptons team to anyone selling their housePositiveResponsiveness, Quality, Professionalism

Alan · 18 June 2021

5/5

Google

Letting team turned around viewing to booking at asking price in about 48 hours. Impressive

Robin · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear the team were able to assist you and provide a 5* service! Thank you again.

5/5

Google

From our very first meeting with Hamptons, they displayed a total commitment to selling our property. Their marketing was effective in finding the right buyers and we thank the team for their positive spirit throughout. We couldn’t have completed the journey without Mark and Sophie’s support, dedication and professionalism.

Keith · 19 June 2016

5/5

Google

We recently purchased our flat in Acton through Mark @ Hamptons. He was extremely helpful and professional from the start, never pushy and kept us up to date with both sets of solicitors and the vendor. He was a pleasure to deal with throughout the whole process.

Luke · 19 June 2016

5/5

Google

After listing with another agent prior to Hamptons, I was impressed with how quickly they managed to turn viewings into offers. And despite a fairly drawn-out process before exchanging and a long chain, they clearly managed my buyer and my expectations to a successful conclusion.

Nick · 20 June 2015

5/5

Google

Quick and efficient service, tenant found within 2 days

Joanna · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to see the team provided you with a 5* service and were able to secure a Tenant for your quickly. Thank you again, we look forward to sharing your review with the team.

5/5

Google

Very professional and responsive team . Mr Jahangir one of the agents has helped me and my family to get a home very quickly and efficiently . Overall very pleased with the agency

Errol · 18 June 2021

5/5

Google

Professional, quick-to-respond and friendly top-notch service

Hinh · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you received a 5* service from the team in Ealing. They will be thrilled to read your review, thank you again!

5/5

Google

Exceptional service from all of the team over several years. Particular mention to Samantha Hunt for superb and attentive management of the property throughout regularly going above and beyond to resolve issues proactively and effectively

Dan · 18 June 2020

5/5

Google

Very professional people, knowledgable on current market conditions, responsive on queries and followup quickly to resolve any challenges on accounting. Flexible and will follow through on verbal agreements. Been doing business with Hamptons for 4 years, a 100% satisfactory experience.

Gerard · 19 June 2016

5/5

Google

Excellent service thank you

John · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are thrilled to see you were provided with a 5* service. Thank you again!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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