Trusted Agent profile · London

Hamptons London reviews

4.8

★★★★★ Excellent

180 reviews across 1 platform

301 Westbourne Grove, London, W11 2QA

Hamptons's office in London, at 301 Westbourne Grove, is rated 4.8 out of 5 across 180 reviews on 1 platform, including 180 Google reviews rated 4.8.

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4.8 / 5

180

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our house in W10 using the Hamptons Notting Hill team. From the first valuation meeting, through to exchange, Cameron and the team have been extremely professional and excellent at communicating updates. We found dealing with the team very easy and their advice informed. They worked hard to promote our property and we would certainly recommend them to others in the area looking for a professional estate agent.

Ann · 17 June 2020

5/5

Google

I relocated from New York and was introduced to Tom Goldsmith who took me to see a couple options within my budget. Found a place I absolutely love, Tom was super helpful in making every step of the process easy. Every request I made, he was confident in making it happen and he did! Kate was also great explaining all the details thoroughly for all the paperwork. I’ve already recommended Hamptons to 2 other friends!

G · 18 June 2017

5/5

Google

Impressed with speed of service at Hamptons Notting Hill, in particular with Annie Thorp, who got me into my flat efficiently and was always responsive throughout the tenancy.

Frederick · 16 April 2025

Agent replied · 26 August 2024

Thank you for your review Frederick. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Great experience with Ben at Hamptons notting hill - he was really helpful and quick to answer all my questions, and made the process super smooth.

Amreet · 16 April 2025

Agent replied · 16 April 2026

Thank you for the great feedback Amreet. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Notting Hill was exceptional. The team will be pleased to read your review!

5/5

Google

Michael at Hamptons Notting Hill was invaluable at making sure our purchase went through. He was very patient and professional at all times and always easy to get hold of. We would certainly use him and Hamptons again.

Ben · 18 June 2018

Agent replied · 16 June 2024

Dear Ben, thank you so much for this fantastic review of Hamptons International. We love hearing about positive feedback and are so pleased to hear that you found Michael to be so helpful. Thank you for letting us know about your great experience.

5/5

Google

Just rented an apartment in Notting Hill through Hamptons Int.Their lettings expert Tom was really helpful in all the arrangements, very professional and friendly. I highly recommend him if you want to rent an apartment around Notting Hill.

Yücel · 18 June 2017

Agent replied · 16 June 2024

Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Tom and everyone else involved at Hamptons International in Notting Hill. Many Thanks.

5/5

Google

It is a pleasure to work with Hamptons Estate Agents through their Notting Hill branch. I have found the team to be highly efficient and fast at responding to all enquiries. Will Aspinall has been brilliant in tenant attraction and retention as a result of which I have had minimal void periods.

Ashraf · 17 June 2022

5/5

Google

Excellent communication from Georgina, and a pro active approach which achieved our property sale in a difficult market. Would highly recommend.

John · 16 April 2025

Agent replied · 26 August 2024

Thank you for your review John. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Service and knowledge of Mr Omran I. Was impeccable He help me to find a rent in less than a week

Ukai · 16 April 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us a review Alessandro. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Estate agency is such a crowded market space. So many agencies. So many decisions to make. Do I go online? Do I go to the high street? As a time poor and once confused but now very happy purchaser it has been my experience to allow me to recommend as a benchmark to go to Hamptons. Everyone I dealt with there were very understanding and pragmatic, just what I needed. Start your search or home sale with them and that is where it will probably end. What’s to lose? Nothing, but everything to gain.

Michelle · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review! We take great pride in our people and the knowledge of the industry they posses, it really makes a difference to our customers knowing they are in safe hands! We really appreciate you taking the time to leave us a review, thank you again!

5/5

Google

Whoever thought the housing market is dead hasn't met these guys. I got two offers within 24 hours. unfortunately my first offer fell through and the team focussed on re-marketing and took 5 weeks to get me a second offer in the height of the summer months. All offers at asking price. I was kept well informed throughout the process, and felt they looked for my best interests. Alister, Cameron and Michael worked as a great team.

Alison · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving us a review. We take great pride in offering a high level of customer service and as such are delighted to receive such positive feedback about the service our Notting Hill team provided you. In particular, it is wonderful to hear that communication was to a high standard and you feel the team has your best interests in mind. Feedback is very important to us and we look forward to sharing your review with Alister, Cameron and Michael. Thank you again.

5/5

Google

Annie Thorp got it done. Efficient and highly trustworthy. Best agent and customer service in London. Thank you.

Sami · 16 April 2025

Agent replied · 11 December 2024

Thank you for your review Sami. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I would recommend Michael and the team to anyone selling their property in the area. They guided me through the selling process and were always very professional.

Sarah · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Michael and the team had such a positive impact on your experience with us. We take great pride in our people and are particularly pleased you were supported throughout the process Thank you again, we look forward to sharing your review with the team.

5/5

Google

Amazing experience with Hamptons since day 1 considering all their support searching for our home as well as afterwards as they are also the managers of our apartment. The whole team is great and I would highly recommend them! Thanks Duncan & the whole team!PositiveResponsiveness, Quality, Professionalism, Value

Josep · 17 June 2022

5/5

Google

Daniel was nice and really helpfull. It was fast and easy. Thanks so much !

Chantal · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review Chantal. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I needed to find a flat to rent quickly after a fire in my own building and am happy to say that Hamptons on Westbourne Grove have made the process quick and painless. Dean Elgafar was great. He understood my situation and took me to see three suitable properties the same day. His communication and professionalism have been superb throughout.

Shelley · 18 June 2017

5/5

Google

Hamptons are the best Agency in Nottinghill, they are the most productive and have great properties in the area. The team are great and go above and beyond. Sharlotte & Sophia from the Lettings department are very knowledgeable and attentive. Jackie & Tertius are also very professional and run a swift, efficient operation from start to finish. Highly Recommend to anyone looking for a place to rent or rent out in the area.

Ace · 18 June 2019

Agent replied · 16 June 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Sharlotte, Sophia, Jackie and Tertius have all had such a positive impact on your experience with us. It is particularly fantastic to hear that the experience, attentiveness and efficiency of the team have set them aside from our competitors. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again!

5/5

Google

Amazing experience. Excellent communication throughout the sales process. Highly recommended 😀 …

Bill · 16 April 2025

Agent replied · 26 August 2024

Thank you for your review Bill. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I want to leave a special message to Omran Ibrahim, he is the best at what he does. Excellent service, he offered me my dream home despite some difficulties. Provided me with solutions for every problem encountered and delivered exactly what he was supposed to do.

Reina · 19 March 2025

4/5

Google

We have always been very happy using Hamptons. They seem to be much more honest and straight forward than some other of their competitors. At Notting Hill recently we rented our flat within a couple of weeks at close to asking price. The negotiations were easy and Jenny Lawrence has been particularly helpful through the contracts and pre-tenancy stage.

Sally · 18 June 2016

5/5

Google

Recently rented a house in the NH area. Tom was very helpful throughout and was always reachable to address my questions along the way.

Matthew · 18 June 2018

Agent replied · 16 June 2024

Thank you for taking the time to leave this five star review. Many Thanks.

1/5

Google

Seen one of there ads, called them but agent said that the property is not available anymore. It was a month ago, property still advertising and it's available. Absolute unprofessional. Nothing Hill branch.

George · 16 April 2024

Agent replied · 16 June 2024

Hi George, your experience at Hamptons is paramount to us, please email us at Customercare@hamptons.co.uk so we can look into this in more detail. Thank-you.

1/5

Google

I've been trying to arrange a view for one of the property. First answer was to put an offer without even see the flat first. Than they changed their mind (agreed to show the apartment prior a financial advisor consultation). Never received a call back. They seem to be very lazy and not keen to help potential buyer at all. Just a waste of time

Fabio · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review. Customer Service is very important to us and we are naturally disappointed to receive your feedback. I can see from our system you are registered with our Stanmore office and that you have also left the same review on their Google page. As this feedback is in relation to a service they have provided to you, we will respond on their page. Thank you.

5/5

Google

Dean was awesome! He was communicative, professional, and very kind. This was my first experience with renting property in London and Dean and Tertius ensured that the process was quick and painless. I would recommend the Notting Hill team100% for an efficient, honest, and hassle-free process. Thanks again!! XOXO

April · 18 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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