Trusted Agent profile

Hamptons reviews

4.7

★★★★★ Excellent

306 reviews across 2 platforms

146 West End Lane, London NW6 1SD

Hamptons's London office at 146 West End Lane is rated 4.7 out of 5 across 306 reviews on two platforms, including 305 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

305

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

This guy (Joe) show me the property, during the visit ,he was very lazy , don't giving a sh..t About me and at questions i was asking If you don't like this job, just quit no? I missed the property for not good management! 0 stars!NegativeProfessionalism

Matias · 15 June 2022

5/5

Google

From the outset of meeting Ed from Hampton’s we knew they were the agents to sell our home. Ed was friendly, personable yet professional and in challenging (Covid) times we received several offers and sold our home to move onto our countryside adventures.PositiveQuality, Professionalism

Janine · 15 June 2022

5/5

Google

Have found them overall excellent - sold my house very effectively - have been friendly, courteous and helpful throughout. Good follow up too! Highly Recommended!

Paul · 16 June 2018

Agent replied · 14 June 2024

Hi Paul, thank you for taking the time to leave this fantastic 5 star review! I would like to thank you for the recommendation of Greene & Co in West Hampstead. Best wishes, Maryjane.

1/5

Google

Rude, unprofessional, liars. Beware of this agency, they just want your money and don't care about you at all. They're extremely incompetent and weren't even able to negotiate a letting. After being treated like nothing, we decided to pull out and obviously they kept our deposit (£1000) not after shouting at us on the phone. Absolutely the worst.

Giulia · 17 June 2015

5/5

Google

Joseph helped me to find my new flat. He was very kind and he listened carefully to my requests. In a few days he proposed the flat that I was looking for. Other agencies tried to force me into my choice.PositiveProfessionalism

Sabrina · 15 June 2022

5/5

Google

Kathryn was really kind and very professional with us.

Cade · 16 June 2016

5/5

Google

Kathryn was really kind and professional with us!

Nayara · 16 June 2016

5/5

Google

A great firm that has looked after our property for many years. A big thank you goes to Joe Mitchell and Josh Leak, they are always very helpful and quick to respond. I highly recommend Hamptons in West Hampstead!

Lise · 15 June 2022

5/5

Google

Greene & Co are very professional and honest estate agents,amazing experience with them definitely I will use the again.

Gjon · 16 June 2018

Agent replied · 14 June 2024

Thank you for this fantastic 5 star review for the Greene & Co, West Hampstead branch. I am so pleased to read you had an amazing experience and will use them again. Best wishes, Maryjane.

4/5

Google

After a long and frustrating house hunt, I finally managed to find a place through Faruk at Greene & Co. I found him to be courteous, helpful and engaging - his approach was much appreciated, and was certainly an example for some of the other 'estate agents' I encountered in the market.

Michael · 17 June 2015

5/5

Google

I had a great experience with Greene & Co.! We love the flat that were renting and everything ran very smoothly when we went through the process of renting. Mathew Spencer dealt with our letting and he was very friendly, efficient and helpful!! I would definitely deal with this company again!!

Gabriella · 17 June 2015

5/5

Google

As a loyal client for Greene & Co West Hampstead for more than 10 years, I can say they are the best. Top & fast service in all the aspects. Special thank you to Mr Alfie Santaniello (West End Lane Branch) for a great and professional service. Reza Iranzad

Reza · 16 June 2016

5/5

Google

Dean at Greene & Co was an absolute pleasure to work with, he assisted us throughout the entire process of our purchase and was really helpful and easy to communicate with. I would recommend him 100% if you’re looking for a property. Thanks so much!

Alara · 16 June 2018

5/5

Google

Initially bought the flat through Greene & Co and found them to be professional & efficient hence the decision to use their services. Not disappointed: competitive pricing, market aware, strong sales execs and an outstanding Client Liaison Professional (Ben Voss). Highly recommend this company

Guy · 16 June 2018

5/5

Google

Matt from your West Hampstead office was so helpful and accommodating, we were chuffed at the flat he found us for the budget we had. Everything ran very smoothly thanks to him. We've been in our flat a month now, and are very happy with it.

Joanna · 17 June 2015

5/5

Google

Ed has been a trusted agent who has helped me market properties for many years now. He’s always incredibly helpful, professional, knowledgeable and a great negotiator. Would highly recommend.

Paul · 15 June 2022

1/5

Google

One of the worst and most incompetent agencies I have come across! Their customer service is absolutely terrible. Once the hefty agency fees are paid, you can no longer rely on them for anything whatsoever. Avoid at all costs!

Myrto · 15 June 2020

1/5

Yell

Awful

Awful service received so used another agent.

CarolH-752 · 3 January 2024

5/5

Google

Scott from Greene & Co provided an excellent and efficient service. Well organised, helpful and well informed. Managed to see lots of properties in a short time and found what we hope will be the right one for us. Thank you.

Clare · 17 June 2015

5/5

Google

Great team who were quick to find a new buyer when the original sale fell through, and great service from Bonnie, who worked really hard to keep the sale on track and keep everyone informed - thoroughly recommended

Rupert · 16 June 2017

5/5

Google

Really good experience with Greene and Co to find out rented flat in west hampstead - great agent (Aubrey), really helpful and quick to reply to texts and calls. Really worked hard to get us into our flat asap.

Selena · 17 June 2015

5/5

Google

Faruk took over the sale of our property after the agent dealing with us initially, left the company. Overall Greene & co. are excellent estate agents who I would definitely use again over the other agencies out there.

Niroch · 16 June 2016

5/5

Google

Great and kind staff

Hidetoshi · 16 June 2018

Agent replied · 14 June 2024

Good Morning Hidetoshi, Thank you for this wonderful 5 star review for the Greene & Co team in London. Best wishes, Maryjane.

5/5

Google

Bought and sold twice through the West Hamstead branch. Greatly impressed by the efficient and on point service provided. Bonnie Poole in particular was an excellent coordinator, keeping us well informed on all stages. Would definitely recommend.

Nicholas · 16 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's London office has 306 reviews across two platforms: 305 on Google, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.7 out of 5 across all 306 reviews, and 4.7 out of 5 on Google from 305 reviews, checked 9 October 2026.

Where is Hamptons's London office?

Hamptons, 146 West End Lane, London NW6 1SD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.