Hamptons London reviews

★★★★★ 5/5

Google

Just wanted to say a big thank you to Mark & the team at Hamptons who supported us with trying to find a property to move to over a number of years, always so patient, understanding & listening to our needs! They also then sold our property & it was handled so professionally, a real pleasure to deal with. Thank you

Jane · 16 April 2023

★★★★★ 4/5

Google

Over all, very pleased with the service from Hetheringtons. Nicky knows the local market well. Sometimes we had duplicate messages from different people in the office, occasionally with days inbetween which was a bit confusing, but the viewings were handled well, with some feedback. Some of the original photos they wanted to use and the description needed changing, but this was soon rectified. I think the best thing about the team, is they are not your typical smarmy Estate agents, they are genuine people and this from someone who's Father was an Estate agent! Would I recommend them ? Yes and I have.

Pete · 18 June 2019

★★★★★ 5/5

Google

Nicky and her team are fantastic examples of how estate agents can be. She got the pricing right at the beginning and delivered a more than satisfactory footfall of people, leading to over 10 offers. While having very different styles, Mark and Debbie showed round most of those interested. When they weren't available, they were happy for my wife and I to present our home to potential buyers. Having chosen a buyer, the team worked tirelessly to make the sale happen. It was far more than just closing for the commission: they were there to answer any questions, to make calls to solicitors and the buyer, and to encourage us when the sale looked to have fallen through (twice!). In the end, they totally justified my trust in them. I can highly recommend them.

Vic · 18 June 2019

★★★★★ 5/5

Google

Little bit late but nevertheless, a heartfelt thanks to Debbie, Mark and team at Hamptons for helping us through what had been a very painful selling process (until Hamptons came along) lasting three years ! Special thanks to Mark Goss for showing round numerous potential buyers and finally bagging one that stuck ! Thanks Mark. Thoroughly recommend Hamptons.

David · 16 April 2023

★★★★★ 5/5

Google

I convey my sincerest gratitude to Debbie. Throughout the sale of my property, Debbie has managed to surpass all the numerous obstacles that I've faced. She is always a phonecall away and all matters great or small are dealt efficiently with immediate effect. Thanks to her diligence and relentless helpfulness, I have finally managed to exchange on my property and eventually found my ideal home. I cannot help but echo and amplify all the praises that were mentioned in all the 5*reviews. Thank you Debbie. Many thanks to Jason for all the hard work, time and effort that was put in for me. Big thank you to Hetheringtons.

Rebecca · 18 June 2018

★★★★★ 1/5

Google

The first meeting with Nicky the Manager seemed to be a positive experience. I encouraged my fiancé to use their services after meeting with two other estate agents in the area. However, from that moment on the experience went downhill. Nicky had no involvement in the sale of the property. There was no care taken when viewings took place in the property. A number of times returning to find all the lights left on in the flat and sometimes this would have been across a weekend while we were away. Even my house cat was shut in a room so he could not access his water and litter tray by them. The whole experience felt like Hetheringtons did not have our best interest at heart. Mark was very patronising and condescending at times. Not listening and talking over you. Debbie even got involved in contacting the owners of the property we were looking to purchase without our permission to negotiate a longer period for them to wait for us to sell our property. We were about to take our property off the market with them and to instruct a new agent. When we had two offers made and we went for the ones with no chain. This took a period of 6 months and every time we asked why the purchaser wasn’t progressing. It was always blamed on our solicitor who they recommended us to use. It became clear after some time that Hetheringtons had not undertaken the proper financial checks on our purchaser which was the main reason for the delay. After putting pressure on for some time. I was then told we should start showing other people the property. We then gave a hard deadline to complete by which pushed the sale through. It was a stressful experience with daily calls being made to Hetheringtons. I would not sell with them again or recommend them to our family and friends. As well as in a professional capacity when we often get asked by our clients who we would recommend for selling their houses.

Danielle · 18 June 2018

★★★★★ 5/5

Google

Thankyou to everyone at Hetheringtons who we bought and sold with especially Mark and Debbie. Our house sold within 1 week of going on the market but we were in a very long chain and Mark was great at keeping us informed of what was going on over the months it took to exchange. I'm not sure the chain would have held together if I wasn't for his hard work and expertise in dealing with the other Estate Agents and Solicitors involved. They both worked really hard right down to the final day of exchanging. I would have no hesitation in recommending them.

Jennifer · 18 June 2018

★★★★★ 5/5

Google

All the staff at Hamptons Totteridge and Whetstone were awesome. John showed us the property (and our builders) a number of times and was very helpful throughout to ensure the swift purchase was completed. Fast work on all parties.

Nilkanth · 16 April 2024

★★★★★ 5/5

Google

Mark at Hamptons was very helpful and communicative throughout our buying process. He gave useful suggestions as to what we should proactively do, such as questions to our solicitor, to make sure things proceed smoothly. Staff in the office were always friendly and helpful.

Carin · 13 September 2025

★★★★★ 5/5

Google

The entire team at Hamptons were very helpful throughout the process of selling our house. They were willing to support us beyond just the selling of our home, but also with the onward new purchase, solicitors and beyond. Thanks to Mark, Debbie, Michelle, Nicky and Mariana!

Elia · 16 April 2023

★★★★★ 5/5

Google

We couldn't have asked for a better service from Hampton's N20. The team were so committed from the very start to the very end. Helping us market the house, getting people through the door, securing offers and then going the extra mile to push the sale through. They even made sure that everyone else on the chain was happy. They made the daunting experience of moving house a lot less stressful and we wouldn't hesitate to recommend.

Sarah · 16 April 2024

★★★★★ 5/5

Google

Debbie was absolutely fantastic as we pushed to exchange on our house. She's been a pleasure to deal with throughout- and we couldn't have done it without her!

Henry · 16 April 2024

★★★★★ 5/5

Google

Thank you to a Hetheringtons for helping us find an amazing home. We are very happy and my son loves his new home. It was a long journey but you was great from start to finish. Thank you to Danielle for finding our home and a big thank you to David for all your help at the end. Would definitely recommend Hetheringtons .. Thank you

Holly · 18 June 2018

★★★★★ 5/5

Google

A huge thank you to all the team at Whetstone office for their dedication to providing an exceptional service. Highly recommended. Special thanks to Mark and John.

Martina · 16 April 2024

★★★★★ 5/5

Google

I could not recommend Debbie and the team at Hetheringtons Whetstone highly enough. Debbie was professional, patient and knowledgeable the whole way through the transaction and helped navigate a smooth sale in the end which had the potential to go wrong a few times. Both solicitors were slow and without the great agency i received, the outcome may have been very different. T

Switch · 18 June 2019

★★★★★ 5/5

Google

Brilliant service from Debbie and the team from Hamptons, would highly recommend. Have both bought and sold with the Whetstone branch, excellent experience both times.

Paul · 16 April 2024

★★★★★ 5/5

Google

Thank you Hetheringtons for helping us to find the perfect flat, especially to David! We are very happy with the service from start to finish, they have been great at organising everything on time. They were very polite, professional and prompt on their replies. We would highly recommend Hetheringtons if you are searching for a new home! Thank you very much again!

Ethel · 18 June 2018

★★★★★ 5/5

Google

My faith in Estate Agents has been restored! We recently sold our property through Hamptons Whetstone and they were an absolute joy to deal with from beginning to end. Debbie Sammut made this difficult process so much easier by being consistently outstanding and professional. Her attention to detail, knowledge, honesty, tenacity and support was exceptional and truly refreshing. A big thank you too to all the Hamptons team who were always on hand to help with any queries, especially Michelle. We couldn't have done it without you!

James · 16 April 2022

★★★★★ 5/5

Google

Hetheringtons are without doubt the hardest working estate agents I have come across. Debbie was an absolute pro dealing with so many tricky and stressful situations that came up during the sale of our house. She went well beyond the call of duty and we were very lucky to have been working with her. I cannot recommend these guys more highly

R · 18 June 2017

★★★★★ 5/5

Google

Mark was brilliant from start to finish and got a very long and complex chain exchanged and completed very quickly. Highly recommended.

William · 16 April 2024

★★★★★ 5/5

Google

Having worked in property for 20 years I was always going to be a tough customer to work with, however the team at Hamptons were first class from start to finish. It was a tricky market with COVID and one of the longest deals/chains but the whole way through Mark, Nicky and the team were brilliant. I was so pleased i used Hamptons and wouldn't hesitate to recommend them to other home owners. Thank you Hamptons

Adam · 16 April 2022

★★★★★ 5/5

Google

We are recent buyers of a house that was represented by Debbie. It was an extremely pleasant purchase experience communicating with her and other members of the team from Hamptons Totteridge and Whetstone office. We are meticulous first time buyers but Debbie was very responsive and professional in processing all our inquiries, going out of her way to give us information on the neighbourhood, and addressing any concerns we had. Over time this gave us enough confidence to go forward with a large sum purchase.

Tyah · 16 April 2021

★★★★★ 5/5

Google

Debbie and team have been absolutely amazing and we cannot thank them enough for finding us our dream home. From the first time we met her, Debbie has been incredibly professional and really got to know us to help us find our family home. Providing honest and genuine advice, we managed to complete on our home in 2 months, which is unheard of. We thank the whole team for their speedy and fantastic service.

Bijal · 16 April 2022

★★★★★ 5/5

Google

I have a lovely flat now thanks to Hetheringtons! It was a long process due to inevitable delays and the staff, particularly Debbie, were always prompt at answering my queries and following up on the issues that were encountered. Just a massive thanks to everyone here :) Go to Hetheringtons for friendly and efficient service!

Chiara · 18 June 2018