Trusted Agent profile · London
★★★★★
263 reviews across 1 platform
Unit 43, 4 Merchant Square, London, W2 1AQ
Hamptons's office in London, at Unit 43, is rated 4.9 out of 5 across 263 reviews on 1 platform, including 263 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI had a very positive experience with Annie Thorp. She was consistently professional, responsive, and extremely helpful throughout the entire rental process. Whenever any issues arose, she promptly assisted in resolving them efficiently and …
5/5
GoogleI’m a first time landlord and dealt with Chris and Dan from Hamptons. I had an extremely positive experience from the beginning with them. They were always professional, responsive and easy to work with and the flat was let quickly and easily. The Hamptons team in general has also been reliable in terms of paperwork as well and the app is v easy to use. Thanks very much! SaraPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have found our new home with the help of Hamptons team, in particular Summer. This was the smoothest and the fastest process we have experienced so far. Very customer-oriented approach - efficient in every aspect of the renting and letting process.
5/5
GoogleFound a really nice place thanks to William who was our letting agent, very professional and accommodating. Would recommend
5/5
GooglePatrick was incredibly helpful and professional, would recommend working with him to find you the property you need.
5/5
GoogleWe had a couple of flats listed for rent with Hamptons, and Annie, in particular, was superb. She was highly proactive in finding the right tenants, ensuring the properties were viewed by suitable prospects. Throughout the process, from the rental agreement to the final stages of the letting, Annie’s efficiency, attention to detail, and excellent communication made everything seamless. Her professionalism and dedication were truly impressive.”
5/5
GoogleGreat experience with William Aspinal! From finding a property that ticked all my boxes to moving in he made the entire process very smooth. Would highly recommend him for his expertise and for making the entire process a breeze.10/10
5/5
GoogleGreat service, helped me secure a property within minutes! Very professional, friendly and available to assist at all times, especially Joe Nathan the Senior Lettings Consultant, who personally dealt with all my queries and problems, and was most helpful! Would definitely recommend!
Thank you for your feedback Ahmed, it is wonderful to hear you received such a high level of customer care from our team in Paddington and particularly from Joe Nathan. We are thrilled you would recommend our services further and look forward to making the team aware of your feedback, than you again.
5/5
GoogleExcellent customer care, Summer was a massive help to us throughout our enquiry. Would highly recommend
5/5
GoogleAmazing experience at the Hamptons Paddington! Summer was very helpful and supportive throughout the whole process.
5/5
GoogleWorking with Sasan to secure our most recent family rental in Marylebone was a pleasure, he's super sharp and fast in his communication and helped us get the deal over the line at record speed, helping to kick-off our relationship with the landlord on great terms. Highly recommend.
5/5
GoogleWill was brilliant in helping us find our current flat! He was really helpful and friendly throughout the process and made sure everything went smoothly. It was a pleasure to rent through Hamptons - we would strongly recommend them, and especially Will, for anyone looking to rent.
4/5
GoogleSarita was amazing. She communicated promptly, came back with solutions to problems and simply made things happen. She always went that extra mile to help...I'd give her 6 stars. Others at Hamptons did a decent enough job, sometimes with reminders...hence the 4 stars
Thank you for leaving us a review. We take customer service very seriously and are delighted to receive such fantastic feedback about Sarita. It is particularly wonderful to hear that you would give Sarita 6 stars, however we appreciate your feedback about consistency regarding other members of the team and will look into this as a matter of urgency. Thank you again
5/5
GoogleSarita is brilliant, and I couldn't ask for a more conscientious and capable property manager. She is extremely professional, reliable and always responds promptly. It's a great comfort knowing that the property is in such safe hands. I wouldn't hesitate in recommending her.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear how happy you are with the service Sarita has provided. We take great pride in our people and look forward to sharing your review with the team. Thank you again!
5/5
GoogleI would like to recommend Hamptons Lettings agents in Paddington. In particular Summer Baker has been most helpful and professional whenever called upon. Many thanks for your service, best wishes and keep up the good work! Val.
5/5
GoogleI have worked with Joe for the last year on a few property searches for my clients. Each time the process has been fast, efficient and I would have no problem recommending him to any people relocating to London ”.
Vitalij, thank you for leaving us a review and providing us with such wonderful feedback about Joe from our Paddington branch. We are delighted to hear he has been so efficient on number of occasions over the last year and look forward to sharing this feedback with him. Thank you again.
5/5
GoogleAlways great, professional service provided with a smile, thank you William & Alina
5/5
GoogleNo issues so far, William Aspinall was a lovely agent to deal with
5/5
GoogleI’ve had the pleasure of working alongside Hamptons, the sole rental agency for the development I help manage in Paddington, and my experience with them has always been excellent. A special mention to the Director Tony O’Connell, who has consistently been proactive, supportive, and incredibly helpful whenever needed. His professionalism and dedication make working with Hamptons a seamless and positive experience.
5/5
GoogleSince we met Daniel Isaac, everything changed for the best, Thank Daniel
5/5
GoogleWilliam Aspinall of Hamptons Paddington provided professional advice and excellent service in helping me find a tenant for my studio, achieving good rent at good time. I have used three international agents over the years, and Hamptons (William and his team) have exceeded expectations!
5/5
GoogleDealt with Joe Nathan for my search for a property in September. Unfortunately was unable to find what I was looking for but the service was outstanding! A really great and professional experience! Would most definitely recommend!
Thank you for leaving us a review Michaela, it is fantastic to hear that despite not finding a property through us you still received a 5* service from Joe and would recommend us further. Thank you again, we look forward to making the team aware of your feedback.
5/5
GoogleHad an amazing experience with Puneet at Hamptons. He was proactive, responsive, and went above and beyond to keep everything moving smoothly. Clear communication throughout and very professional. …
5/5
GoogleSummer is really nice, responsible and helpful. Very enjoyable renting experience.
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