Trusted Agent profile Β· London

Hamptons London reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

263 reviews across 1 platform

Unit 43, 4 Merchant Square, London, W2 1AQ

Hamptons's office in London, at Unit 43, is rated 4.9 out of 5 across 263 reviews on 1 platform, including 263 Google reviews rated 4.9.

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4.9 / 5

263

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Daniel has been extremely helpful throughout our renting process. Everything (contracts etc.) was straightforward and when we did have questions Daniel has responded very quickly to all of them. Would definitely recommend Hamptons.

Zey Β· 18 May 2024

5/5

Google

Annie was very professional and useful

Gabriele Β· 11 June 2025

4/5

Google

I dealt with them for almost 2 years. The property manager was Sarita Sainsbury .. she was absolutely supportive and great to deal with .. Thank you Sarita for making my stay much easier πŸ˜… …

Ayman Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear Sarita has provided you with a 5* service. We take great pride in our property managers and look forward to sharing your review with her. Thank you again!

5/5

Google

Working with Patrick Kiefer was a great experience

Lukas Β· 12 May 2025

5/5

Google

Fantastic service from the Paddington office, especially Tony! πŸ‘ …

Jacqueline Β· 16 April 2025

5/5

Google

Purchased a property through Hamptons recently and they provided a seamless services, in particular Summer was of great help with arranging viewings and negotiating throughout the process. Incredibly satisfied with her services.

Manav Β· 18 May 2024

5/5

Google

Daniel was extremely helpful finding our new flat! :)

AslΔ± Β· 16 April 2025

5/5

Google

Summer was great at finding us the right letting!

Venika Β· 16 April 2025

5/5

Google

Summer and Antony were super helpful during our search!

Rishab Β· 16 April 2025

5/5

Google

Annie has been really great in answering all queries.

Ed Β· 16 April 2025

5/5

Google

Was so glad that Daniel went above and beyond to help us ! His customer service skills and knowledge of the area was superb, I’m so happy that he helped us find the apartment so quickly . 5* all the way !

Lisa Β· 21 September 2023

5/5

Google

Just wanted to share my gratitude to priya. She has been so amazing and helpful with everything that I have needed. πŸ’― % happy with the service and highly recommend …

Legend1984 Β· 24 December 2025

5/5

Google

Annie from Hamptons was amazing to work with when renting our flat in London ! Definitely recommend. Excellent service. Thank you!!

Georgie Β· 16 March 2026

5/5

Google

We have used Hamptons for over 12 years in letting our small portfolio of property in NW3. We have always been impressed with the professional attitude and more importantly the help and support when things do not always go to plan. We have established firm relationships with the teams over the period and whilst they have come and gone we still enjoy tremendous rapport and ongoing support from Tony'O Connell who moved from Hampstead to Paddington this year. He has a very down to earth and no nonsense attitude whilst getting things done. We have had very few and importantly short void periods and attribute that success to the tenacity of the people selected to run our local Hampstead branch.

Simon Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for leaving us a review Simon, it is fantastic for us to receive such wonderful feedback about Tony and we are especially delighted to hear that he has provided you with such an excellent service for over 12 years. We have no doubt the next 12 will be just as successful! Thank you again.

5/5

Google

I was looking for an apartment for a very long time. Joe Nathan an agent working at hamptons lettings really helped me out with my search and found me a wonderful apartment. He was great with the process and helped me with everything every step of the way. He got me exactly what I wanted and answered all my questions. A really got experience with Hamptons and especially with Joe. Really recommend. He was very helpful, professional and did a great job.

Reza Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for taking the time to provide us with your feedback Reza. We are delighted to hear that Joe had such a positive impact on your experience and in particular that he helped you every step of the way. Feedback is very important to us and we look forward to sharing your kind review with Joe and the whole Paddington team, thank you again.

5/5

Google

My experience with William from Hamptons was absolutely exceptional. I appreciated the swift service and commend the high level of effort provided by William in one of the most difficult periods of time for renters looking for affordable housing. Thank you William!

Anvay Β· 18 June 2023

5/5

Google

William Aspinall was most helpful.

Benjamin Β· 16 April 2025

5/5

Google

I have had my property with Hamptons for nearly 10 years. I always have a seemless experience with the letting processes and Tony OΒ΄Connell has supported me throughout, offering advice and responding promptly to emails and calls. He has a deep knowledge of the property market which is invaluable when faced with decisions.

Sabina Β· 16 April 2025

5/5

Google

Hamptons is one of the best letting agnets I've encountered in London! I want to thank Summer. She's extremely diligent and professional. Would recommend her to everyone.

Serena Β· 18 May 2024

5/5

Google

Summer is super helpful. She helped me throughout all the process. Especially she understand my need and concern to find place that I want. Really recommend her!

Claire Β· 18 May 2024

5/5

Google

I have worked with Joe over the passed few months. He has always offered great service and is always in hand to help. Would recommend for any property search around West London

Slawomir Β· 19 June 2019

Agent replied Β· 17 June 2024

Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and are delighted to receive such positive feedback about Joe. It is particularly wonderful to hear you would recommend our services, we look forward to sharing to your review with the team. Thank you again!

5/5

Google

Sasan from Hamptons Merchant Square has been great working with right from the start. The promptness, efficiency, attention to detail and finding us a property exactly to our specific requirements was excellent and commendable. Highly recommend Sasan and his team.

Ashwin Β· 18 June 2023

5/5

Google

I've been a landlord for many years, and Tony O’Connell at the Hamptons Paddington office has been one of the most helpful agents I’ve worked with. He’s hands-on, responsive, and offers clear, practical advice to get things done. Would recommend him to anyone in the area.

Dean Β· 11 June 2025

5/5

Google

Daniel Isaac has been great looking after our property - proactive and responsive, making the rental of our property quite seamless. Would highly recommend

Layo Β· 18 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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