Trusted Agent profile · London

Hamptons London reviews

4.9

★★★★★ Excellent

263 reviews across 1 platform

Unit 43, 4 Merchant Square, London, W2 1AQ

Hamptons's office in London, at Unit 43, is rated 4.9 out of 5 across 263 reviews on 1 platform, including 263 Google reviews rated 4.9.

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4.9 / 5

263

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Patrick was extremely patient and understanding with me throughout the whole process. I must have done 60-80 viewings and most of the other agents were pretty rude and careless and impatient but he was very kind and easygoing, professional and readily available. I’m very happy to have rented through Hamptons and specifically through him and definitely would again

Tito · 18 June 2020

Agent replied · 17 June 2024

Thank you for leaving us a review Tito, it is fantastic to for us to hear that Patrick was patient and supportive throughout your search. Your feedback is very important to us and we look forward to sharing it with the whole Paddington team, thank you again.

5/5

Google

I have been using Hamptons for the past five years, and it has been a consistently positive and seamless experience. Tony O'Connell, the Director, brings a wealth of experience and offers invaluable professional advice that has been incredibly helpful over the years. The team, including Patrick and William, have always been communicative, proactive, and quick to find us quality tenants. Their commitment to excellent service have made the entire process smooth and stress-free. I highly recommend Hamptons to anyone looking for a reliable and professional lettings agency.

Alice · 16 April 2025

5/5

Google

Very professional service, they have the best and fast communication through the entire proess. They took the time to listen to what I needs and make sure I got what I'm looking for ! So In particular I can depend wholly on my Property Manager (Sarita) to take care of maintenance and repairs efficiently . Thank you so much Sarita!

Samah · 19 June 2019

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear how positive your experiene with our Property Management Department has been. Sarita is a fantastic asset to Hamptons and she will no doubt be delighted to read your review. We take great pride in our people and will be sure to pass this review on! Thank you again.

5/5

Google

Gaby was very professional and was knowledgeable about the market and offered excellent advice when I was looking to purchase a property. I would recommend Gaby and the team at Hamptons.

Fiona · 16 April 2025

5/5

Google

Hamptons Paddington in particular Annie are a pleasure to deal with, always very professional and knowledgeable & always willing to go further than most agents to ensure high levels of excellence.

C · 16 April 2025

5/5

Google

Had a fantastic experience with Hamptons. Compared to other agents, Hamptons really go above and beyond. I dealt with Summer recently and she couldn’t do enough to help me! Highly recommend

Rosemary · 16 April 2025

5/5

Google

We would like to congratulate Sarita Sainsbury on her very professional and thorough approach to all Property Management matters that are brought to her attention. Sarita is tireless in searching for solutions, and very patient and pragmatic in her approach. We are very grateful to have had Sarita looking after our property during several years. Thank you Sarita !!

Ian · 19 June 2019

Agent replied · 17 June 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Sarita has had such a positive impact on your experience with us. We take great pride in our people and look forward to sharing this feedback with Sarita and the team. Thank you again!

5/5

Google

Had a really good experience renting my flat through Hamptons, and Will has been great and very responsive throughout the process, which made the process really quick and simple.

Andreas · 16 April 2025

5/5

Google

Priya was very polite! Amazing service!

Alice · 12 December 2025

5/5

Google

Summer has been extremely helpful and attentive in the process. She is knowledgeable, professional, friendly, and made the entire experience enjoyable and stress-free. Highly recommend working with her!

Willymtz97 · 16 April 2025

5/5

Google

I had a fantastic experience with Hamptons during our house search, and I owe a special thanks to Daniel Issac. He helped us find the perfect rental home, addressing all our needs promptly and thoroughly. Daniel's exceptional service and responsiveness made our experience stress-free. I highly recommend Hamptons and Daniel's outstanding assistance for anyone in search of a rental property.

Pearl · 21 October 2023

5/5

Google

Summer has been really helpful in finding and organising flat visits! She had proposed flats that corresponded to my search and organised viewings quickly! Thank you Summer!

Zehra · 16 April 2025

5/5

Google

Annie from the Hamptons Paddington branch was fantastic in helping me find my new flat. She was incredibly responsive, always available to answer my questions, and made sure I was fully informed throughout the entire process. Her professionalism and attention to detail really stood out, and she made what could have been a stressful experience much easier. I’m grateful for her help and would definitely recommend her to anyone looking to rent in the area.

Naike · 16 April 2025

5/5

Google

I’m a first time landlord and dealt with Chris and Dan from Hamptons. I had an extremely positive experience from the beginning with them. They were always professional, responsive and easy to work with and the flat was let quickly and easily. The Hamptons team in general has also been reliable in terms of paperwork as well and the app is v easy to use. Thanks very much! SaraPositiveResponsiveness, Quality, Professionalism, Value

S · 25 August 2022

5/5

Google

We have been working with Hamptons for many years by now and don’t think we could have picked a better estate agent! Big shout to Annie Thorp who was extremely helpful in finding new tenants for us ! She does her job very well , as a result we never had a problem with any of them! The change over was just a smooth process! Many thanks, Anne and Daniel

Daniel · 30 May 2025

5/5

Google

Thanks so much to Summer for showing us the different flats in the Paddington Basin area, providing clear guidance for the rental process and sharing her thoughts on what offers we should put forward in the current market environment - can highly recommend her for any new lettings!

Philipp · 18 April 2024

5/5

Google

Summer was great, and made the process very smooth and convenient, able to negotiate fair deal as well as eliminate any delays. Definitely recommend!

Yuriy · 16 April 2025

5/5

Google

I had a fantastic experience with Hamptons Letting Agents in Paddington, thanks to the exceptional service from Summer Baker. She was professional, knowledgeable, and went above and beyond to ensure a smooth process. Her communication was always prompt and clear, and she provided valuable insights that made a real difference. Summer’s dedication and client-focused approach made the entire experience seamless and stress-free. I highly recommend her and the team at Hamptons Paddington.

Sukhvir · 16 April 2025

5/5

Google

I rented my apartment from Annie, she is such a nice agent! She is responsive even on Saturday, and very patient with all my questions about the apartment and gave explicit answers. The apartment is just the same as described. Recommended

Ayato · 16 February 2026

5/5

Google

Summer has been really helpful with the apartment search. She listened to all my requirements, and preferences and made the search process easy.

ISHIKA · 16 April 2025

5/5

Google

Worked with Hamptons real estate agency to find my new home, they were great, especially William very understanding and helpful. Thank you!

Diana · 16 April 2025

5/5

Google

My recent experience of using Hamptons, Paddington has been absolutely seamless. Efficient and professional service throughout. The two negotiators I dealt with were Summer Baker and William Aspinall and they were both excellent. I have no hesitation in recommending their services. David Blundell Williams

Lynn · 18 May 2024

5/5

Google

Annie is an excellent letting agent, her professionalism stands out and she went above and beyond to ensure a smooth process

Braxston · 16 April 2025

5/5

Google

Very pleased with the experience, Patrick was incredibly helpful and professional, would recommend working with him to rent out your property

Slavisa · 16 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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