Trusted Agent profile · London
★★★★★
265 reviews across 1 platform
27-31 The Pavement, London, SW4 0JE
Hamptons's office in London, at 27-31 The Pavement, is rated 4.8 out of 5 across 265 reviews on 1 platform, including 265 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleUsed Hamptons for years now to Let out my property through them.. Andrew / Oliver these guys are professional, friendly , helpful and I know I'm in good safe hands with these guys and the whole team go above and beyond .
Thank you for your positive feedback of Hamptons Estate and Letting Agents Clapham. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
5/5
GoogleMany thanks for Anca Ciobanu for her excellent service in supporting the upkeep of my property in good condition. Prompt with requests and detailed in responses. Thanks
Thank you for taking the time to leave us a review Malcolm. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleHamptons were very professional throughout the process of selling my flat. Cameron was excellent in selling the flat as well as being on top of the process throughout, with regular updates and help when required. A pleasant experience all round.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI’ve had a good experience with this branch of Hamptons. My managing agent Eloise has been excellent, liaising between our tenant and myself, offering solutions to any problems and keeping me informed of progress on any works carried out in a prompt and pleasant manner.
5/5
GoogleWe have just sold a house with Hamptons Clapham. We moved to them after the house had been on the market for two years without an offer. Jordanna worked extremely hard to find us a buyer and followed through the whole process through to exchange afterwards. She is exceptionally hard working and made the whole process so much easier for me.
Thank you for your review. Customer service is very important to us and we are thrilled to hear Jordanna provided you with a 5* service. It is especially wonderful to hear you feel she worked hard to found a buyer on your behalf and made the whole process easier for you. We take great pride in our people and look forward to sharing your review with the team. Thank you again!
5/5
GoogleOliver was very helpful for the process of renting my property. Always kept me up to date with the progress and provided in depth information to help me as much as possible.
5/5
GoogleMichael Lorusso at Hamptons has been so helpful in our search for a property. He was responsive and communicative throughout and the whole process would have been a lot more difficult without him. He understood our requirements and was extremely helpful in finding properties that fit exactly what we were looking for. He has also been very flexible in organising viewings to our working schedules and giving us the best possible opportunity to make the right decisions for us. We have been very impressed and will definitely be using Hamptons and Michael again in the future.
5/5
GoogleHamptons were an excellent agency to work with while trying to find our flat. Our agent Oliver was extremely helpful and efficient throughout and made the process very easy for us. I would definitely recommend using this agency.
5/5
GoogleOur experiences with Hamptons in the one and a half years we have rented in London have been excellent. Eloise is extremely fast at responding to and taking action on our queries. We’re very grateful for all the help that we receive.
5/5
GoogleHamptons have helped us rent out our flat for the last two years. Their letting service has been excellent throughout. Thank you Eloise and team for all your help. You’ve been great.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleEloise was a dream to work with throughout our tenancy. She was quick to respond to any queries we had and handled the end of tenancy process excellently. 10/10 would recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe highly recommend Hamptons. Their service was great, providing prompt feedback and ensuring the buyers that viewed our property were serious. We'd like to particularly recommend Jordanna, she was friendly and exceptionally helpful, we would definitely use her again if the situation arose.
1/5
GoogleProbably wonderful for landlords, but shockingly bad for tenants. Make sure you read the tenancy agreements carefully as there are some fairly exotic provisions giving landlords a lot of power.
Hi there Etienne, your experience at Hamptons Estate and Letting Agents Clapham is paramount to us, please contact Customercare@hamptons.co.uk so we can attend to this problem.
5/5
GoogleI’ve had a great experience using Hamptons, completely different to other estate agents. Oliver Brooks helped me find my apartment within 2 weeks when I was moving out on my own in a pandemic. The whole process was so organised, efficient and professional. You will be in good hands with Oliver, as he is always available for any queries no matter how small. I wouldn’t have found the most perfect apartment for me without him! Thoroughly recommend his services.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe whole team were efficient and professional, always being on hand to provide guidance and advice. A great experience from beginning to end.
Thank you for the great feedback Nigel. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Clapham was exceptional. The team will be pleased to read your review!
5/5
GoogleWill, Jordanna and team at Hamptons helped us sell our house and purchase another one. The whole team worked efficiently,kept us up to date with progress on both transactions,and helped quickly when needed on a double transaction that was quite time constrained.
5/5
GoogleMy properties are looked after by Samantha Hunt who is a property manager. She is a credit to Hamptons and looks after things professionally, politely and speedily. So - happy customer!
Thank you for taking the time to leave us a review Nick. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe were looking for a flat to move from abroad. The Hamptons Team was quick, efficient and accommodated our special needs. They have a great selection of properties and are always available to help. Furthermore, the agreement is well documented and very professional. It was a pleasure working with the team. Thanks for your help.
Dear Perrine, It is great to see that you were able to benefit from Hamptons International's continued personal service. I will pass on your wonderful comments onto the entire team at the branch. Many Thanks.
5/5
GoogleI can highly recommend Oliver Brooks.He was very friendly, helpful and responsive. He was very communicative and transparent with information throughout the whole process.
5/5
GoogleCameron was truly excellent, always answering emails within minutes and liaising between the buyer and seller, maintaining trust and chasing a rather tardy solicitor.PositiveResponsiveness
4/5
GoogleChervon Pierre has been amazing!
Thank you for leaving us a review. We are delighted to hear you are happy with the services Chervon has been providing as your Property Manager but would love to know how we can improve our services in order to receive a 5* rating from you in the future. Please email customercare@hamptons-int.com should you wish to send us any more infomation. Thanks again!
5/5
GoogleReally great service from the whole team, especially thanks to Oliver Brooks and Andrew Walker for sorting everything out so quickly.PositiveResponsiveness, Professionalism
5/5
GoogleGiuseppe was very helpful and helped the letting process go smoothly. Good communication throughout unlike many other agents that we dealt with
5/5
GoogleOliver from Hamptons has been brilliant during our rental search in London - he has always been quick to action anything we’ve needed throughout the offer and contract process, and was always available if we had any questions, even outside of business hours. Oliver has delivered a great service for me and my housemates, and we are incredibly grateful for his help in finding us a home!PositiveResponsiveness, Quality, Professionalism
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