Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHamish and the team were great from start to finish. Selling your house is stressful and the Hamptons team certainly helped to make it as smooth as possible. We would highly recommend them.
Melissa · 25 August 2019
Agent replied · 23 August 2024
Thank you for leaving us a review. Customer Service is very important to us and we are thrilled to hear Hamish and the team in Balham provided you with a 5* service from start to finish. We take great pride in our people and look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleWe found a lovely flat in Clapham old town and managed to be the first ones to view it and put a wining offer thanks to Maddie and Sam.
Mariano · 25 August 2019
Agent replied · 23 August 2024
Thank you for leaving us a review. We are delighted to hear Sam and Maddie provided you with a 5* service and helped secure your new property, we hope you have settled in well! Thank you again.
★★★★★ 5/5
GoogleI met with Rachel to discuss my property needs, and on the day she showed me two lovely properties that were exactly what I was looking for. I put in an offer on one, and Rachel went out of her way to assist me so that I got the property. Overall I was very happy and would certainly deal with Rachel again in the future.
Clinton · 26 August 2013
★★★★★ 5/5
GoogleHave been using the Hamptons Lettings team in Balham for the past 5 years, and they are truly exceptional. Sam, Olly, Joe and Maddy are all a pleasure to deal with, friendly as well as extremely professional. On this latest occasion they surpassed even their high standards, letting my house in less than 24hrs.
I will continue to use them and would definitely recommend this team to anyone looking to rent a property in the area.
Fran · 25 August 2019
Agent replied · 23 August 2024
Thank you for leaving us a review! Customer service is very important to us and we are thrilled to hear that you have had such a positive experience with the team in Balham, not just on this occasion but over the last 5 years. I have no doubt the team took great pride in finding a Tenant so quickly for you and will continue to assist and support you for many years to come! Thank you again!
★★★★★ 5/5
GoogleThanks Maddy for finding us the perfect house! Maddy was and still is very helpful, supportive, responsive and friendly whilst helping us renting our property. Thanks again!
Philippa · 25 August 2019
Agent replied · 23 August 2024
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about Maddy! We take great pride in our people and look forward to sharing your review with the whole team, thank you again.
★★★★★ 5/5
GoogleMaddy has been a pleasure to deal with throughout the process of becoming tenants and I would certainly recommend her services to any landlord.
Joseph · 24 August 2020
Agent replied · 23 August 2024
Thank you for your review Joseph. Like us, we are sure Maddy will be delighted to hear how happy you are with the service received. Thank you again.
★★★★★ 5/5
GoogleOlly Norris has been incredibly helpful and informative as I look to rent my flat. Highly recommend working with him. He always goes above and beyond.
Hannah · 25 August 2019
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review. We take customer feedback very seriously and are thrilled to hear you have had such a positive experience with our Balham office, particularly Olly. Customer service is important to us and it is particularly wonderful to hear Olly has gone above and beyond to assist you. We look forward to sharing you review with the team, thank you again.
★★★★★ 5/5
GoogleI rented my flat through Hamptons in Balham and the entire process has been extremely smooth with excellent communication throughout. Joe and the Lettings team have been extremely helpful, proactive and willing to help with any issue. 5*
Jack · 16 April 2024
Agent replied · 23 August 2024
Thank you for your review Jack. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleDear Balham team Hamptons,
I cannot thank you enough for your help and assistance. Quick, efficient, absolutely lovely staff in Balham branch. Maddy/Joe and ofcourse the rest of team you guys doing absolutely awesome job.
Honestly, guys well done. Joe, you are legend.
Thank you all.
I would definitely recommend you to all friends and family as you provide first class service.
Well done teen keep up work.
Thx. Danny&Erkeaiym
Danny · 24 August 2020
Agent replied · 23 August 2024
Thank you for leaving us a review Danny. It is brilliant to hear how helpful and efficient the team in Balham were, particularly Maddy and Joe. We take great pride in offering a high level of service and look forward to sharing your review with the team.
★★★★★ 5/5
GoogleMaddie was great at taking me and my mates around a few flats/ house. Very welcoming and good knowledge of the local area.
Philip · 16 April 2020
Agent replied · 10 January 2025
Thank you for leaving us a review. We are delighted to hear you and your friends had a positive experience with Maddy and look forward to making her aware of your feedback. Thank you again.
★★★★★ 5/5
GoogleAfter several attempts with other local Agents, Hamptons Balham finally succeeded in selling my property this month. Hamish, the Manager, and his colleague Matthew, were totally brilliant. They were incredibly professional and efficient and not remotely pushy, as can often be the case. They are a rare commodity in the world of Estate Agents and I cannot recommend them highly enough!
SHEILA · 16 April 2022
Agent replied · 23 August 2024
Thank you for the great feedback SHEILA. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Balham was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWant to give a special thank you to Jodie Gibson, she provided an excellent service and helped me with my property search.
Jackson · 16 April 2020
Agent replied · 23 August 2024
Thank you for leaving us a review Jackson, we are delighted to hear Jodie had such a positive impact on your experience and look forward to making her aware of your feedback. Thank you again.
★★★★★ 5/5
GoogleMaddy is the most helpful estate agent since I've been in London. She answers emails quickly and is always happy to help :)
Jennie · 25 August 2019
Agent replied · 23 August 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Maddy has had such a positive impact on your experience with us. We take great pride in our people and look forward to sharing your feedback with her. Thank you again!
★★★★★ 5/5
GoogleFantastic service delivered by Joe and the Lettings team in Balham.
John · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review John. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleNicole, Joe and Eric are extremely supportive letting agents and have helped us navigate a busy move. We had come from a landlord who neglected many responsibilities and an agency which simply didn’t care, so it was great when we got in contact with Hamptons.
Chris · 19 March 2025
★★★★★ 5/5
GoogleI have two apartments managed by Hamptons in Clapham and Streatham. I have been very satisfied with the service that I have received from both the lettings and management teams in the Balham (Joe, Olly and Jonny) and Clapham (Ellie, Frances, and Chervon) branches. It has been a pleasure in dealing with Hamptons for the past 9 years and I look forward to much of the same going forward.
Pieter · 25 August 2019
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to hear that over the last 9 years you have had a positive relationship and experience with our teams. We take great pride in our people and look forward to sharing your review with both the Balham and Clapham office. Thank you again, we hope the next 9 years are just as successful!
★★★★★ 5/5
GoogleSelling a home can been fraught but Hamish, Lindsey, Regan and the rest of the team at Balham were all magnificent in guiding us through the process. Their valuation proved to spot on and we are very happy with the service provided. Very nice people to deal with and would have no hesitation in recommending them.
Howard · 25 August 2016
★★★★★ 5/5
GoogleMany thanks to Maddy who was responsive and helpful throughout my end of tenancy dealings with Hampton's Balham.
Aaron · 16 April 2020
Agent replied · 23 August 2024
You are very welcome, we are delighted to hear Maddy was so helpful and look forward to sharing your feedback with her, thank you!
★★★★★ 5/5
GoogleJoe Lewis was so helpful and made the process of renting a pleasure. I would definitely recommend Hamptons.
Charlotte · 25 August 2019
Agent replied · 23 August 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear Joe and the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with them. Thank you again!
★★★★★ 5/5
GoogleAll I can say is utterly fantastic. Joe found the perfect tenant to rent our flat within 24 hours, and his service and support throughout the process have been 10/10.
Sam · 16 April 2024
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review Sam. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe instructed Hamish for our flat sale in Balham as he was frank, honest and sincere in his initial brief. We proceeded with his recommendations and were amazed how much interest we had and how smooth the process was. Hamish and his team …
George · 16 April 2021
★★★★★ 5/5
GoogleWant to say a particular thank you to Joe Lewis who provided excellent assistance and advice in finding a new property. Having dealt with a number of letting agents and negotiators, Joe provided faultless service throughout the whole process. Highly recommend!! thank you Joe!
Phoebe · 16 April 2021
★★★★★ 5/5
GoogleMaddy and Olly were an absolute pleasure to deal with from arranging my viewing, agreeing the details of my tenancy and getting me moved in. They were friendly, helpful and professional. After ten years of dealing with letting agents in London this was a refreshing change of pace. Thanks again, team!
Emma · 25 August 2018
★★★★★ 5/5
GoogleJon and the team have been super helpful and professional. A breath of fresh air!
V · 25 August 2019
Agent replied · 23 August 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us. Thank you again, we look forward to sharing your review.
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