Hamptons London reviews

★★★★★ 5/5

Google

I cannot praise Hampton's in Balham enough. From the sound advice I was given to the efficient and easy to navigate process, I achieved above my skin price and had offers within a day of my flat going on the market, and agreed a sale and both exchanged and completed within 31 days of accepting an offer. Hampton's made the whole daunting process a breeze. Highly recommended

Adrian · 9 April 2025

★★★★★ 5/5

Google

I’ve recently used Hamptons Balham in my property search and was delighted with my experience, especially with Tiffany in lettings who went above and beyond for me. Would highly recommend.

James · 16 March 2026

★★★★★ 5/5

Google

Lindsey and Hamish went above and beyond to sell our house, and achieved the asking price within a week of it being put on the market. They were so kind and helpful throughout the process and were very thoughtful. I couldn't recommend them highly enough. They are excellent communicators and always kept us up to date with any developments. When the chain collapsed initially they worked so hard to fix it and to reassure us. The were brilliant.

Annabel · 25 August 2017

★★★★★ 5/5

Google

My previous landlord was being a pain as I had to sign in to my new place, the letting agent Joe went out of his way to call her and get all the documents in place. My flatmate and I were able to move in on time. I know how terrible my experience with London Residential was so very glad that Hamptons had someone like Joe who’d go the extra mile for the tennants.

Suzukisan1225 · 25 August 2019

★★★★★ 5/5

Google

Mercel has been great in the process of finding a new tenant! Thank you!

Rosanna · 16 April 2025

★★★★★ 5/5

Google

We recently purchased a house through Hamptons. As first time buyers, we had many questions and Matthew and the team were very helpful and were always willing to give advice throughout the process. Would highly recommend them.

Matteo · 16 April 2024

★★★★★ 5/5

Google

Hamptons have been brilliant throughout the whole process of renting our flat. They have completely changed my experience of working with estate agents. Olly was incredible attentive when viewing our property for a rental valuation and spent time to understand our preferred tenant and get to know us as landlords. Since deciding to go with Hamptons everything has been very smooth. Our property is managed by Samantha Hunt who has been prompt and responsive to our queries. The service you get is always personal yet professional. I urge anyone to pay that tiny bit more for Hamptons - it was definitely worth it for us and you can completely trust them with your property.

Lois · 16 April 2023

★★★★★ 1/5

Google

Our short-term let experience with Hamptons was terrible and we would advise against renting with them. 1) We had 3+ weeks without any hot water in the middle of winter. It took upwards of 100 calls and emails to get it sorted, and ultimately was only resolved when we reached out to the repairman directly, as our property manager was so unresponsive. The property manager was inconsiderate to the point of being rude (e.g., suggesting to shower with a kettle). We did not receive any financial compensation for this. 2) The deposit return process was challenging. The initial schedule of deductions included a charge of £97 for uncleanliness at the property, after we paid £330 for the end of tenancy cleaning suggested by Hamptons. It also included a charge of £546 for “over consumption of electricity”, based on figures for “reasonable” consumption that were absolutely not applicable and without a strong basis in our contract. Hamptons framed the schedule of deductions as “final” and stated that the burden of proof was on us, when it is in fact on the landlord. We thankfully managed to fight back the charges after a 6-week back-and-forth, but we did not appreciate having to spend time and energy to argue against unfair charges. Overall, we went with Hamptons and paid extra in management fees to ensure we’d have a smooth rental experience and avoid issues with landlords, and the exact opposite happened. (It should be noted that Ollie, the head of lettings, was very helpful whenever he got involved.)

Emilie · 16 April 2024

★★★★★ 5/5

Google

I had a great experience Bernardo & Tiffany thank you both for helping me find a property and making the process easy!

Leah · 16 March 2026

★★★★★ 5/5

Google

Had a great experience with Tiffany who was highly attentive from the start to finish. Would highly recommend for those looking in the Balham area.

Churchill · 16 February 2026

★★★★★ 5/5

Google

I recently had a letting experience with Hamptons Balham. I have worked with many letting agents in the past during my time in London, and I have never felt like my experience was as personalized as it was with Salvatore. He took the time to understand my specific requirements and truly understood what was important to me, in the most efficient and time effective way. The level of service was impeccable and I would recommend them to anyone!

Prianka · 16 April 2024

★★★★★ 1/5

Google

The most disgusting management I’ve ever dealt with. I lived in a flat managed by Hamptons without heating for six months, through the entire winter. Even after sending legal notices, they kept delaying the repair and only got around to fixing it after the cold season had already passed. Completely unacceptable. Their management is highly misleading. They share inaccurate information just to push you into taking a flat, and once you’ve signed, good luck getting any support or basic service. My experience was very, very, very bad, and unfortunately, I know others who’ve had similar issues with them. Never, ever, ever book through Hamptons. Disgraceful service. Zero professionalism. Avoid them at all costs

Sachii · 11 June 2025

★★★★★ 5/5

Google

Extremely satisfied by the service provided by Tiffany. Honestly couldn’t have been a smoother process.

Kai · 16 March 2026

★★★★★ 5/5

Google

From start to finish Denusha was excellent and worked hard to ensure my and my friend were able to secure our dream rental property.

Marcus · 16 April 2024

★★★★★ 5/5

Google

The Hamptons team in Balham were brilliant to work with. We were part of a quite complicated chain, but Hamish, Lindsey and the team went out of their way to make the experience as stress-free as it possibly could be. They were quick to respond, very friendly and pleasant to deal with and incredibly proactive in helping us to get our onward purchase over the line and to keep our own buyers committed during a difficult process. I would definitely buy and sell through Hamptons again and have already recommended them to a number of friends who are also considering moving.

Jo · 16 April 2022

★★★★★ 5/5

Google

I sold my two bedroom flat through Hamptons Balham. In fact it took me over a year, using three different agents (Jackson’s, KFH and finally Hamptons) to sell my flat because I was trying to sell a flat without outside space during lockdown when everyone wanted to sit in a garden. So it was a tricky sell but I did get a very good idea of the effectiveness of these 3 different agencies in Balham, for anyone who’s interested… Just to cover the other two agencies quickly - Jackson’s has a bit of a monopoly of the market in Balham. This was why I went for them in the first place - however I quickly learnt that an agency having a lot of other properties on their books isn’t ideal if you’re selling a tricky property. The other thing to note is that their standard contract length is 20 weeks which is crazy. Make sure to get this reduced before signing a contract with them. I didn’t sell with Jackson’s but I’m sure they’d be good for a more straight forward property, and if you’re looking to buy in Balham definitely get on their lists as they seem to have about half the available properties in the area. In terms of KFH - they were fine, I got a lot of viewings with them (more than Jackson’s). They did make a mistake by failing to mention I’d had a second viewing, generally they aren’t as good at communication. But to be honest it’s the number of viewings that matter and that’s why I’d be happy to go with them again. Hamptons were great. They are a smaller team, possibly less properties on their books but I think that actually works better if you have a tricky property, as they’re more focussed on you. I can’t really say much about viewings as they actually managed to get me an offer on the first day of viewings - pretty impressive when I had a 20 week contract with Jackson’s with no offers and only one second viewing, although I appreciate a bit of luck always comes into it. When it came to getting the sale through, it was a little tricky due to various unforeseen issues with the property but James was brilliant, always a professional even when myself and/or my buyer were being grumpy. He was available basically 24/7 on whatsapp which is unheard of for an agent. He got involved with all aspects of the sale, even stuff that probably the solicitor should have done, pushing the sale through in time for the stamp deadline. I was very pleased and would recommend Hamptons to anyone selling in Balham.

Charlymaryh · 16 April 2022

★★★★★ 5/5

Google

We liaised with Maddy from Hamptons and she was always very helpful whenever I called her (which was quite often) and she always sounded very positive on the phone, which in turn brightened up my mood. In fact whoever we spoke to was professional. The whole experience was great. Everything went very smooth and we've now moved in.

Adam · 25 August 2019

★★★★★ 5/5

Google

Bernardo and Tiffany have been so wonderful helping us find our new place. They really go above and beyond to help you.

Jamima · 28 November 2025

★★★★★ 1/5

Google

The worst letting agency I’ve had the displeasure of being involved with. Not sure what the management fee went toward but it certainly wasn’t management. Avoid at all costs. There are multiple other letting agents to chose from in the area

Shalin · 16 April 2025

★★★★★ 5/5

Google

We recently rented our family house through the team in Hamptons Balham and had an excellent experience. They were able to find a brilliant corporate client on a long term basis that matched perfectly for what we were looking for. We would 100% recommend working with them, having reviewed multiple different Estate Agencies Hamptons were far above and beyond anyone else we spoke with.

Chris · 16 April 2024

★★★★★ 5/5

Google

Great service during my recent house move. Matthew was incredibly responsive and helpful throughout. Highly recommended.

Jack · 16 April 2024

★★★★★ 5/5

Google

Natasha was really great with helping me with my property search. Knew exactly what would suit my requirements and was very reliable and responsive. Thanks for all of your help Natasha.

Ken · 16 April 2023

★★★★★ 5/5

Google

Just sold our flat with Hamptons Balham. Very smooth process from start to finish. We worked closest with Matthew and he provided timely updates with phone calls and emails, was always available and offered great advice and guidance. While on leave, there was seamless take over by a colleague and everything was handled without interruption. Very pleased with the service and the professionalism.

Peter · 16 April 2024

★★★★★ 5/5

Google

Madeline Foden has been fantastic from start to finish on my renewal tenancy Always got back to me when she said she would, updated me throughout and nothing was too much trouble and always went above and beyond for me. Would highly recommend - I'll be using again for sure!

Gasparinortiz · 25 August 2019