Trusted Agent profile · London

Hamptons London reviews

4.8

★★★★★ Excellent

181 reviews across 1 platform

11-13 Bedford Hill, London, SW12 9ET

Hamptons's office in London, at 11-13 Bedford Hill, is rated 4.8 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.8.

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4.8 / 5

181

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We just bought a flat through Hamptons Balham. I highly recommend our agent Jack, who has been guiding us through the process and liaising with the seller in the past few months. Jack is very professional and I thoroughly enjoyed working with him: he is friendly, proactive and always available when we needed him. He is also very down to earth and he has been very helpful when handling sensitive issues. The whole process went really smoothly under his counsel. Jack, you are an asset to this company, a big thank you again!

Anne · 16 February 2026

Agent replied · 16 April 2026

Thank you for sharing your experience with our agent Jack! We are so happy to hear that he provided excellent guidance and support throughout the process. Our team truly values your satisfaction, and we are grateful to have such a dedicated and professional individual like Jack on our team. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Tiffanny was absolutely fantastic throughout our flat search. She was always quick to respond to any questions we had and kept us updated at every step, which made the whole process feel smooth and stress-free. She was incredibly supportive, approachable, and genuinely seemed to care about helping us find the right place. We really appreciated her professionalism, efficiency, and friendly attitude. Highly recommend working with Tiffanny if you’re looking for a great lettings consultant!

Jón · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are so happy to hear that Tiffanny provided such a positive experience while assisting with your flat search. Our team strives to make the process as stress-free and efficient as possible, and Tiffanny always goes above and beyond to ensure our clients find the perfect place. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab. The advice we were given was spot on and in a difficult buyers market we managed to get 5 offers on our house after our open house (meaning we only had to tidy the house once), £20,000 above asking price and chain free buyers. Hampton’s also helped us to go from offer to completion in 12 weeks (which was just what we wanted…in time for Christmas). We were in an unusual situation because we already knew where we wanted to buy, and had a very limited timeframe in which to be able to secure the place and Hamptons made it happen! Loved the WhatsApp group they created for communicating. Loved that we were given all of their individual phone numbers (again a lot of estate agencies don’t give out these numbers so you are stuck ringing through reception). Communication, advice, marketing, pricing and sales were all excellent. Felt like we were in very safe hands. Never felt I had to chase up to get to exchange and completion, Jack was always on the ball. Couldn’t be more pleased and I’ve recommended Hamptons Balham to many of my friends!

Rowina · 23 December 2025

Agent replied · 26 December 2025

Thank you so much for your amazing review! We are thrilled to have helped you sell your home quickly and for a fantastic price. Our team at Hamptons Balham prides itself on excellent communication, marketing, and sales strategies. We are glad you appreciated our personalized approach and we look forward to working with you again in the future. Thank you for recommending us to your friends! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a very disappointing experience with my previous agent feeling totally unsupported as a landlord. Since I have moved to Hamptons I have found the process to be entirely different. Bernardo has been supportive, helpful and always finds the time to talk me through any of my concerns. He has gone above and beyond and been a pleasure to deal with. He is an asset to the Balham branch. Thank you :)

Teresa · 12 December 2025

Agent replied · 26 December 2025

Thank you for your feedback! We strive to provide exceptional support to our clients and we are delighted to hear that Bernardo has exceeded your expectations. We are committed to always being there for our landlords and it's great to know that you have found your experience with us to be entirely different. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We have just bought through Hamptons Balham and Jack Peggie was a true example of great agency. He was exceptionally diligent, communicated throughout the process and really took time with us. When he was on annual leave when we were expected to exchange, he drafted in his colleague Charlie who was also brilliant at getting us over the line. Two fantastic agents and we are very thankful to them both in helping us secure our new home!

Julia · 16 October 2025

Agent replied · 16 April 2026

We are thrilled to hear that Jack and Charlie provided exceptional service during your home buying experience with Hamptons Balham. Our team takes pride in diligent communication and going above and beyond for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have had a very good experience letting our house through Hamptons. Bernardo has been excellent, he has been very communicative and efficient and during early negotiations went the extra mile by taking calls on his days off to help facilitate the process. Mercel, Melissa and Saima have also been a pleasure to deal with, incredibly helpful, responding quickly to any enquiries and providing contacts and advice when required which has been invaluable. I wouldn’t hesitate to recommend Hamptons in Balham to anyone looking to let. A big thank you to Bernardo and the team!

Olivia · 2 September 2025

Agent replied · 9 September 2025

Thank you for sharing your positive experience with Hamptons in Balham! We pride ourselves on our excellent communication and efficiency, and it's wonderful to hear that our team, especially Bernardo, Mercel, Melissa, and Saima, provided you with top-notch service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had an excellent experience selling our house through Hamptons, and I can’t recommend them highly enough. Our main points of contact were Tom and Charlie, and both were outstanding throughout the process. Tom was incredible when it came to our go-to-market strategy. His deep knowledge of the local area and expert advice helped us feel confident and well-prepared from the very beginning. Charlie was a brilliant support, incredibly communicative, driven, and clearly committed to ensuring everything went smoothly. His customer service was second to none, and even more impressive considering he’d only just started at Hamptons. He was on top of everything and really went the extra mile. Huge thanks to both of them for their professionalism, enthusiasm, and support. A truly great team to work with!

Georgie · 10 August 2025

Agent replied · 9 September 2025

Thank you for taking the time to share your experience with Hamptons! It was a pleasure working with you and we are thrilled to hear that Tom and Charlie provided exceptional service. Our team takes great pride in providing expert knowledge and top-notch customer service, and we are glad to have exceeded your expectations. Thank you for trusting us with the sale of your house. We wish you all the best in your future endeavors. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Last week, I had the pleasure of connecting with Tiffany from the agency, and she was absolutely fantastic! She was incredibly responsive and made the process of arranging a viewing super easy. Tiffany showed me a beautiful flat and was extremely helpful in getting it super quick. I couldn’t have asked for a better experience.Tiffany was truly lovely!

Ivan · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! Our team works hard to make the process as seamless and stress-free as possible, and we're thrilled to hear that Tiffany provided such exceptional service. It was a pleasure working with you and we hope you enjoy your new flat. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tiffany was amazing! She was so helpful and efficient. She helped with all of my queries, and never made me feel like a bother. She was friendly and supportive, which really helped while trying to find the right place. Truly a pleasure to have as your agent

Porsha · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your experience with Tiffany! We are thrilled to hear that she provided exceptional service and made your search for the perfect place a pleasure. Our team is dedicated to providing friendly, … More

5/5

Google

We had an amazing experience with Hamptons and Charlie in particular who assisted with our purchase. From our very first contact, Charlie was professional, knowledgeable, and genuinely invested in helping us through every step of the process. What we feared would be a stressful and chaotic experience turned out to be exciting and enjoyable thanks to Hamptons, Charlie and their very robust client care!

Ewelina · 16 October 2025

Agent replied · 16 April 2026

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Charlie and the rest of our team at Hamptons were able to provide you with a stress-free and enjoyable process. We take great pride in our client care and we are so glad to have exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I would wholeheartedly recommend the Balham branch of Hamptons. After receiving an incredible offer for the flat we were selling, they were consistently very helpful throughout what became a fairly long and drawn out process. (No fault of theirs - this was down to the buyer and his solicitor!) Both Simon and Matthew were always available to support us and clarify what was happening. This reassurance was particularly valuable for my father, who struggled at times with the process. Through their hard work and diligence, we were able to get the sale through, which at times we feared may not happen. From our experience, Hamptons provided a first class service.

Dari · 16 April 2025

Agent replied · 23 October 2024

Thank you for your wonderful review Dari. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Moving at the very best of times is stressful but to move from a home you absolutely love and from an area you really call home to Yorkshire to be nearer family was added anxiety. Dealing with Joe and his team was a dream; superb communication throughout the process kept fully aware of viewings and into contract stage. Michael, part of Joes team, was such a pleasant engaging gentleman, I have absolutely no hesitation in recommending them .

Ian · 16 April 2025

Agent replied · 23 August 2024

Thank you for your review Ian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I had a wonderful experience with Hamptons after several attempts with different agencies. I would like to individually thank Tiffany who was extremely helpful and professional from the beginning of our search right to the very end. I would highly recommend to friends and family. My needs were beyond met !

Laila · 22 December 2025

Agent replied · 26 December 2025

Thank you for your kind words and for choosing Hamptons for your needs. We are thrilled to hear that Tiffany provided you with exceptional service. We always strive to go above and beyond for our clients. Thank you for the recommendation, we truly value your support. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hamptons were easy to deal with and provided a great service when I was looking for a rental property in the area. Special mention to Tiffany who was fantastic and went out of her way to help us. A true asset to the team.

David · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our team at Hamptons. We strive to provide excellent service and are glad that Tiffany was able to go above and beyond to help you find your perfect rental property. We will be sure to pass along your compliments to her. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I worked with Tiffany,she helped me with my property search and showed me a few properties in tooting and Balham which were my ideal areas and really listened to my needs. I would ask for her again

Brooke · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind review! Tiffany is a valuable member of our team and we are thrilled to hear she provided excellent service. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I let all my properties through Hamptons Balham and I've always felt looked after by Bernardo and the team. Highly recommend them to any first-time landlords and not.

Ophelia.88 · 16 March 2026

Agent replied · 16 April 2026

Thank you for trusting us with your properties and for your recommendation! Our team is dedicated to providing exceptional service to all our clients, especially first-time landlords. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team here were excellent from start to finish. Easily contactable and kept us up to date throughout the whole process. When selling there’s quite a few agents who will give you over exaggerated prices just to get you to sell with them. The Hamptons guys were up front and honest and showed examples of similar properties and the prices so you can get a good idea of what your property is actually worth.

Alex · 16 March 2026

Agent replied · 16 April 2026

We're thrilled to hear about your positive experience with our team at Hamptons. Honesty and transparency are our top priorities, and we're glad our approach to selling your property met your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Hampton were incredibly helpful when we set up and began our tenancy, and they’ve been great throughout. They even helped us when we got locked out of our house!

Catherine · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We strive to provide exceptional service to all our tenants and we're thrilled to hear about your positive experience. We're always here to lend a helping hand, even in unexpected situations like getting locked out. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tiffany has been amazing throughout my property search. I haven't found the right place yet, but she's been so patient and really listened to what I needed. Honestly couldn't recommend her enough- thank you Tiffany.

Rachel · 26 November 2025

Agent replied · 26 December 2025

Thank you for the kind words, we are thrilled to hear about your positive experience with Tiffany! Our team values providing exceptional service and helping our clients find their dream property. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I have engaged with several estate agents, yet none instilled the level of confidence I sought in my property search. However, my interaction with Tiffany, an agent at the Balham branch, was exceptionally positive. She offered invaluable guidance during my rental inquiry, demonstrating remarkable knowledge, amiability, and professionalism. Her insights were instrumental in helping me determine the most suitable location and property for my family's needs. I fully intend to utilize The Hampton Estate Balham branch for my future property search and will specifically request Tiffany's assistance. Thank you.

Kay · 26 November 2025

Agent replied · 26 December 2025

Thank you for your kind words and glowing review! We are so happy to hear that Tiffany from our Balham branch was able to provide you with exceptional service and guidance. We strive to instill confidence in our clients and help them find their perfect home. We can't wait to assist you again in the future, and we will be sure to pass along your compliments to Tiffany. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We recently purchased our first home through Charlie at the Hamptons Balham office. Whilst estate agents act on behalf of the seller, and not the purchaser (us), we found Charlie to be incredibly helpful. He kept us updated with the process, responded quickly to any queries we had, chased solicitors for updates where they needed chasing and answered all the annoying questions you would expect a first time buyer to ask. If we were to move within the area again Charlie would definitely be our first port of call.

Christina · 16 November 2025

Agent replied · 16 April 2026

Thank you for sharing your positive experience with Charlie at our Balham office! We pride ourselves on providing excellent service to all our clients, and we're thrilled that he was able to guide you through the home-buying process and address all your questions and concerns. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had a great experience viewing a flat in Balham with Tiffany. While the flat wasn’t what I was quite after, her knowledge and advice stood out. She took time to give me some great tips and showed a real interest. Enough care for me to write a review to give her some deserved recognition! One of the best experiences I’ve had with an agent!

Luke · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to recognise our agent Tiffany for her exceptional knowledge and care during your flat viewing in Balham. Our team strives to provide the best experience for our clients and we're thrilled to hear it stood out! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bernado and Tiffany were brilliant! So accommodating and very helpful - great communication and advice. Would recommend them!

Henri · 16 March 2026

Agent replied · 16 April 2026

"Thank you for your kind review! It was a pleasure serving you and we're glad to hear that Bernado and Tiffany provided top-notch service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After speaking to several agents in the area, we decided on Hamptons for our flat sale. Charlie and the team were professional, friendly and easy to work with. Happy we went with Hamptons.

L · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for choosing Hamptons for your flat sale! We're thrilled to hear that Charlie and our team provided professional and friendly service. Our goal is always to make the selling process as easy as possible. Kind regards, Lucy, Customer Feedback and Support Team

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Read Hamptons's Google reviews

Questions about Hamptons London

How many reviews does Hamptons London have?

Hamptons's London office has 181 reviews across 1 platform: 181 on Google.

What is Hamptons London's rating?

Hamptons London is rated 4.8 out of 5 across all 181 reviews, and 4.8 out of 5 on Google from 181 reviews.

Where is Hamptons's London office?

Hamptons London, 11-13 Bedford Hill, London, SW12 9ET.

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