Trusted Agent profile · London

Hamptons London reviews

4.8

★★★★★ Excellent

181 reviews across 1 platform

11-13 Bedford Hill, London, SW12 9ET

Hamptons's office in London, at 11-13 Bedford Hill, is rated 4.8 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.8.

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4.8 / 5

181

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We recently rented our flat out with Hamptons. As first time landlords with no idea what we were doing we cannot thank Joe enough for all the help and advice. The process was really smooth sailing, our expectations were managed from the start and there was constant communication throughout the process which really helped. We ended up recommending Hamptons to our next door neighbours because of how happy we were with everything.

Lucy · 16 April 2024

Agent replied · 23 August 2024

Thank you for the great feedback Lucy. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Balham was exceptional. The team will be pleased to read your review!

5/5

Google

We have recently rented our flat with Hamptons for a second time, and I cannot fault the process. Joe was fantastic from start to finish - he listened to what was important to us when finding tenants and worked quickly and efficiently, right through from initial viewings to tenant check-in. I would 100% recommend Hamptons and would like to personally thank Joe for making the process so stress-free!

Sarah · 16 April 2024

Agent replied · 23 August 2024

Hi Sarah, we are delighted that you enlisted Hamptons Estate Agents Balham and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

Tiffany was our estate agent and she was extremely helpful

Zoe · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words about Tiffany! We are thrilled to hear that she provided exceptional service as your estate agent. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had the absolute pleasure of working with Bernardo at Hamptons Balham, and I can't recommend him highly enough. From start to finish, he was professional, approachable, and incredibly supportive throughout the entire process of renting out my property. His communication was excellent, always keeping me informed and promptly answering any questions I had. He made what could have been a stressful process feel seamless and straightforward, always on hand to offer advice and guidance whenever I needed it. I'm genuinely so impressed by how smoothly everything went, and that's entirely down to Bernardo’s dedication and attention to detail. It’s been a real pleasure working with him, and I feel very reassured knowing he’s my point of contact going forward. Thank you again, Bernardo, you’ve been fantastic!

ACHE · 10 August 2025

Agent replied · 9 September 2025

Thank you so much for your glowing review! We are thrilled to hear that Bernardo provided you with exceptional service throughout the rental process. We take great pride in providing a stress-free experience for our clients and we will be sure to pass along your kind words to Bernardo. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have just rented through Hamptons Balham and Imarni was brilliant. Very quick to respond and helpful throughout. Would highly recommend.

Harry · 26 November 2025

Agent replied · 26 December 2025

Thank you for your glowing review! We are thrilled to hear that Imarni provided exceptional service during your rental experience with Hamptons Balham. We pride ourselves on our quick and helpful responses and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tom and and Charlie Westwood provided a consistently excellent service throughout the whole extended period that it took to bring the sale of my flat to a successful conclusion. They were always positive and professional and worked hard on monitoring and keeping me up to date with progress. I would highly recommend their services and would certainly use them again if I needed to sell a property in the future.

Oscar · 16 November 2025

Agent replied · 16 April 2026

Thank you for sharing your experience with Tom and Charlie! We strive to provide excellent service to all our clients and are thrilled to hear we exceeded your expectations. It was a pleasure working with you and we would be more than happy to assist you with any future property sales. Thank you for recommending our services! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have just rented out my flat with Hamptons Balham office and I must say it was Brilliant . Joe Lewis was soo helpful , always there if I needed anything , organised everything , painter etc . Would definitely recommend!

Karen · 16 April 2025

Agent replied · 23 October 2024

Thank you for your review Karen. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Shoutout to Imarni, she’s been super helpful in our search for a property. Would highly rate the Hamptons team!

Alex · 16 October 2025

Agent replied · 16 April 2026

Thank you for your kind words! Our team at Hamptons is dedicated to providing exceptional service and we're thrilled that Imarni was able to assist you in your property search. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Hamptons Estate Agents were friendly & efficient in helping us find & move into a house at quite short notice. I can definitely recommend them.

Mark · 10 August 2025

Agent replied · 9 September 2025

Thank you for sharing your positive experience with Hamptons Estate Agents! We are thrilled to have helped you find and move into your new home efficiently and with great service. Your recommendation means the world to us. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

The team at Hamptons were excellent with assisting with a lease in the local area. Joe was very helpful, responsive and always courteous. The end result was fantastic and I would highly recommend them.

Daniel · 16 April 2025

Agent replied · 23 August 2024

Thank you for your wonderful review Daniel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

I would highly recommend using the Balham branch of Hamptons if you are planning on renting your property. Ask for Joe Lewis. Unusually for an estate agent, Joe listens, cares about what’s important to you and was the only person to give me an accurate and honest appraisal of what my property was worth. Joe also made regular calls to update me on progress and went above and beyond to make sure everything went as smoothly as possible. Thank you!

Alexandra · 16 April 2025

Agent replied · 23 October 2024

Thank you for the great feedback Alexandra. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Balham was exceptional. The team will be pleased to read your review!

5/5

Google

After experiencing rental scam and the worst landlord. Michael and Joe were a god send! They were so professional, friendly and helpful through the whole process. Best service, cannot recommend them enough.

Danielle · 16 April 2025

Agent replied · 16 April 2026

Thank you for your review Danielle. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Great experience! Vita was wonderful, super helpful and quick to get everything sorted for my new apartment! Thank you :)

Juliana · 17 August 2025

Agent replied · 16 April 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

The renting process was made so much easier thanks to Denusha - she is so lovely and responsive. Throughout the entire process she was so helpful and kind. I would recommend reaching out to her (especially in this crazy London rental market) if you are looking for a flat and a really professional experience.

Carly · 16 April 2024

Agent replied · 23 August 2024

Thank you for your wonderful review Carly. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

The Balham Hamptons team are a pleasure to work with. The genuine care and work ethic they possess Is honestly a breath of fresh air and I have full hope that my property goals will be exceeded. Definitely reccomend

Ebony · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to have such amazing clients like you. Our team is dedicated to delivering top-notch service and meeting your property goals. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Eric was really helpful and made the end to end process very smooth and easy.

Audrey · 28 July 2025

Agent replied · 16 April 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Eric was extremely helpful and friendly throughout our property search and move-in process!

Rebecca · 10 August 2025

Agent replied · 9 September 2025

Thank you for your kind words! We are thrilled to hear that Eric provided excellent service during your property search and move-in process. We pride ourselves on creating a positive and efficient experience for our customers. Welcome to your new home! #GreatCustomerService #PropertySearchSuccess Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

As a landlord I've used Hamptons Balham a number of time to find tenants for two flats in the area. They are very responsive to my needs and understand what kind of tenant I would accept as suitable. Most recently Jodie was great in finding a lovely couple for me and the administrative issues were handled quickly and efficiently. Olly, the Lettings Manager, has really gone the extra mile in trying to sort out a dispute , offering me time and good advice (I've never had a dispute in my ten years of being a landlord!) that was much appreciated. I would not hesitate to recommend them.

Robin · 24 August 2020

Agent replied · 23 August 2024

Thank you for leaving us your feedback. Customer service is very important to us and we are delighted to receive your feedback. We are especially pleased to hear that the process was quick and efficient, and that Olly went the extra mile to assist you. We take great pride in our people and look forward to sharing your review with the team. Thank you again.

5/5

Google

I recently viewed a flat in Balham with Tiffany, and she was brilliant from start to finish. She was friendly, knowledgeable, and made the whole process feel effortless. I really appreciated how genuine and easy to talk to she was, it made the viewing such a positive experience.

Savannagh · 26 November 2025

Agent replied · 26 December 2025

Thank you so much for your kind words! Our team takes great pride in providing exceptional service, and it's wonderful to hear that Tiffany made your viewing experience memorable. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I sold my property via Hamptons Balham in 2022. The service I received from Thomas Fitzsimons was exceptional end-to-end. He quickly found a suitable buyer, provided valuable guidance through to exchange and even helped with some logistics post completion. I'd highly recommend working with Tom and the team at Hamptons Balham if you are looking to sell in the local area.

George · 16 April 2023

Agent replied · 23 August 2024

Hi there George, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

I have been letting my house through Hamptons for a year now and have always found them to be extremely helpful and friendly. Last year Olly, Ed and Frankie went all out to find me a great tenant and guided me patiently through the whole process. When I found myself unexpectedly having to find a new tenant again this year, I had no hesitation in asking Hamptons to help. Olly, Maddy and Joe went over and above their call of duty in finding another great tenant and continue to offer a fantastic service. Highly recommend.

Jonny · 25 August 2019

Agent replied · 23 August 2024

Thank you for leaving us a review. Customer service is very important to us and we are extremely pleased to hear that the team have had such a positive impact on your experience. It is particularly wonderful to hear that when you needed assistance for a second time, our Balham office came to mind. We take customer service very seriously and are delighted to hear your feedback. Thank you again!

5/5

Google

We were incredibly impressed by the professionalism of Hamptons when looking for a house to rent recently, and in particular Joe Lewis. His advice was objective and well thought through, and he really seems to have both client and applicant considered. No hard sell or flannel, just a complete willingness to help and offer impartial and excellent advice. Very helpful throughout the whole (extremely painless) process of referencing, etc. The service from the first phone call to the post-move help was impeccable. I've moved - buying/selling and been tenant/landlord a lot in my time - and I can honestly say that their service stood out as the best by far. A breath of fresh air and highly recommended

Mia · 25 August 2019

Agent replied · 23 August 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to receive such fantastic feedback about our Balham branch, particularly Joe Lewis. We take great pride in our people and are especially pleased to hear the service you received was a breath of fresh air and you would recommend our services in the future. We look forward to sharing your feedback with the team and Joe, thank you again.

5/5

Google

Tom and team did an amazing job getting our flat sold! Very happy with their work!

Nathan · 19 May 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! It was a pleasure working with you and we're thrilled to have helped in selling your flat. We appreciate your trust in our team! Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

We recently sold our property through Hamptons (Balham Branch) and would highly recommend their services to anybody wishing to sell. We have previously listed with other local estate agents who had a very reactive approach to sales e.g. letting online property portals do the work. Lindsey Hedges was amazing - very professional, efficient and no-nonsense in her approach. She kept us regularly updated on progress and worked hard to get the right buyers in for viewings (no time wasters or getting "anybody through the door"). A very positive experience!

Alina · 25 August 2018

Agent replied · 23 August 2024

Thank you for taking the team to leave us such a detailed review, we really appreciate it! I am very pleased to see that the team and particularly Lindsey provided you with a 5* service . We take customer service very seriously and it is wonderful to read your comments, I will be sure to pass them onto the team. Thank you again and please do not hesitate to contact us in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons London

How many reviews does Hamptons London have?

Hamptons's London office has 181 reviews across 1 platform: 181 on Google.

What is Hamptons London's rating?

Hamptons London is rated 4.8 out of 5 across all 181 reviews, and 4.8 out of 5 on Google from 181 reviews.

Where is Hamptons's London office?

Hamptons London, 11-13 Bedford Hill, London, SW12 9ET.

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