Trusted Agent profile · London

Hamptons London reviews

4.7

★★★★★ Excellent

314 reviews across 1 platform

Unit 1, 20 Canada Square, Canary Wharf, London, E14 5NN

Hamptons's office in London, at Unit 1, is rated 4.7 out of 5 across 314 reviews on 1 platform, including 314 Google reviews rated 4.7.

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4.7 / 5

314

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Extremely professional in the entire process. Had a good experience particularly with Suzanne from the branch. Also the properties available with Hamptons definitely seem a notch better in quality than those under the ambit of other agents in the area. Kudos. Looking forward to doing business again with them.

Sudipto · 24 December 2023

Agent replied · 21 June 2024

Thank you for your review sudipto. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Suzie, Ellie and Adam have been nothing but exceptional. Their knowledge and understanding as well as personal touch in helping me to buy my first home has made everything feel seamless. If I ever need to buy an other house then they will be the first points of contact.

Louis · 24 December 2023

Agent replied · 21 June 2024

Hi Louis! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Right from the outset, Laura who heads up the Lettings dept, was absolutely brilliant in providing plenty of advice, detailing the process involved and laying out the costs. Claire and Ben, both integral to the team, also provided regular updates along the way which provided the assurance that this was in the right hands. Fantastic outcome in the end thanks to all three :)

N · 22 June 2022

Agent replied · 21 June 2024

Hi there N, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your home.

5/5

Google

Had a fantastic experience with Ellie who assisted me on multiple viewings. She was very patient with my multiple questions as a first time buyer and helped me get a good idea of each of the properties we saw!

Sanchit · 22 May 2024

Agent replied · 21 June 2024

Thank you for your review Sanchit. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Adam, Ellie and their team have done amazing job to help us sell our flat. They are professional, hardworking, transparent and always swift to respond all our queries. Can't ask for more and I would definitely work with them again.

Daniel · 22 April 2024

Agent replied · 21 June 2024

Thank you for your wonderful review Daniel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

We were very satisfied with Hamptons when finding and purchasing our first property successfully. Ellie in particular has been very patient and supportive throughout the whole process. She has been proactive in updating us as well as ensuring the process is as quick as possible by resolving queries and chasing sellers.

Simona · 22 June 2023

Agent replied · 21 June 2024

Hi Simona! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Adam and Suzie helped us in our sale as well as helped in finding the right new home. It was an excellent team work, professional and efficient and above all they understand our needs.

W · 31 May 2024

Agent replied · 21 June 2024

Thank you for the great feedback. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Canary Wharf was exceptional. The team will be pleased to read your review!

5/5

Google

Outstanding services by Suzanna! Super professional and helpful - would highly recommend!

Imaan · 16 April 2025

Agent replied · 9 January 2025

Thank you for your wonderful review Imaan. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Harry was so helpful and made the process of getting our new flat so easy. We were really pleased with the service we received!

Jordan · 23 June 2019

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to recieve such positive feedback about Harry! We hope you are settling in well, thank you again.

5/5

Google

The team at Hamptons has been amazingly efficient and professional. Special thanks to Jack who guided me through my first purchase. A process which was daunting at first turned out to be stress-free thanks to his support and guidance. Highly recommend!PositiveQuality, Professionalism

Mai · 22 June 2022

5/5

Google

Hamptons helped me to look for a flat to rent in may. I walked into their office and within a day I had already seen two wonderful apartments. A differentiator from their competitors was the professional and extremely kind service provided by Ben Constantinou. He was amazing and made the whole process extremely enjoyable. 10/10 would recommend him.

Tommaso · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Tommaso. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

They’ve been very helpful in finding me a property. Jake Bentley jones helped us a lot and was very supportive throughout the process. Anyone dealing with Hampton should seek for his advise.

Fardin · 22 May 2024

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Farhan. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Excellent service from Ellie and Adam - really pleased with the viewing itself but also the support throughout the purchasing process. Thank you, Ellie for being responsive, and a great communicator

Plamena · 7 June 2024

Agent replied · 21 June 2024

Hi Plamena! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Jack is a trusted, hardworking guy who will go above and beyond in helping his clients. Highly recommend!

Nick · 22 June 2020

Agent replied · 21 June 2024

Thank you for leaving us a review Nick, we are delighted to receive such positive feedback about Jack and look forward to making him aware of your review. Thank you again.

5/5

Google

Jake provided exceptional help throughout my entire apartment hunting process. From scheduling viewings to offering valuable insights about each property, Jake's expertise and professionalism made the experience enjoyable and stress-free.

Ahmed · 22 May 2024

Agent replied · 21 June 2024

Thank you for your wonderful review Ahmed. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

I take back my previous review about Gytis Petkauskas I was wrong and it was not his fault he as provided me a great service all the best

Des · 28 July 2025

5/5

Google

Ellie and Adam at Hamptons provided excellent service, first setting up a last-minute rental and then as selling agents for my property purchase. They were professional, with good communication, and actively involved in ensuring that the purchase went through on time.

Paul · 22 June 2023

Agent replied · 21 June 2024

Hi Paul, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!

5/5

Google

Hamptons has been great at assisting us on our first property. Suzanna specifically has been of great support. She replies quickly and has been very helpful in the process. I really recommend !

Luli · 24 December 2023

Agent replied · 21 June 2024

Hi Luli! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

4/5

Google

Very mixed reviews of this company. One particular salesman was incredibly unresponsive to our emails/texts/calls which lead to many issues: It took weeks to arrange our initial viewing; he made promises about the flat that were not complete when we moved; our right to rent checks only got completed when he went on holiday as his manager was then dealing with them; and finally he took over a week to deliver our second set of keys to us which should have been at the property when we arrived. Hamptons as a company need to sort out their internal policies as the flat we moved into needed a fair amount of work doing to it that could have been arranged and completed if they had left 2 weeks between tenancies. We unfortunately felt it was all about getting our money as fast as possible which led to an incredibly short turn around between tenants and lead to my girlfriend and I living with no washing machine, tumble dryer or dishwasher for nearly a month and in a flat with filthy furniture and walls that we'd been told by the salesman would be sorted. Luckily for us, Hanna our property manager, was able to sort all our issues and turn the property around, whilst also remaining very patient with us despite our sending of many emails. She also arranged for a small reduction in our first month of rent due to the inconvenience. It's a shame I can't leave 2 reviews because she really shouldn't have had to work as hard as she did, and our many days of correspondence should not have been necessary.

Toby · 25 August 2022

4/5

Google

Jack was extremely helpful and very responsive to any enquiries i had. We're first time buyer so he has helped ease the stress and acted as the bridge between use and the vendor. Thank you Jack for your help on getting us first home.

Joanne · 22 June 2020

5/5

Google

Very happy with the service Hamptons provided in our purchase , Eleanor was amazing , good communication and very helpful , highly recommended

Dinesh · 22 June 2023

5/5

Google

Hamptons were a huge help when negotiating the price, without their professionalism it would have been hugely painful! Nothing was too much trouble for Eleanor and Adam which made the whole process genuinely pain-free!

Simon · 26 August 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review simon. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Hamptons were great from start to finish with helping me with a property sale. Jack particularly was amazing. He was very knowledgable about my development and was great guide for a first time seller like myself.

Divesh · 22 June 2023

Agent replied · 21 June 2024

Hi Divesh! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Claire was lovely from my first contact. Very professional and kind when looking for a flat to rent. I would highly recommend her. Thank you, I really appreciated your help.

Sarah-Jane · 22 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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