Trusted Agent profile · London

Hamptons London reviews

4.7

★★★★★ Excellent

314 reviews across 1 platform

Unit 1, 20 Canada Square, Canary Wharf, London, E14 5NN

Hamptons's office in London, at Unit 1, is rated 4.7 out of 5 across 314 reviews on 1 platform, including 314 Google reviews rated 4.7.

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4.7 / 5

314

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very happy with our experience with Hamptons Estate Agents. They were extremely prompt with responses and super helpful through the entire process. I would happily recommended them to anyone thinking about buying a house! :)

Mala · 22 June 2023

Agent replied · 21 June 2024

Thank you for your positive feedback of Hamptons Estate Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

Fantastic team who keep you in the loop at all times and aim to progress things as soon as they can. Cannot recommend enough, especially Mohammed and Adam!

Ashkan · 22 June 2022

5/5

Google

Found Suzie to be particularly helpful when I made enquiries. Friendly, efficient, and extremely knowledgeable.

John · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review John. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

The team that served me on letting of my unit at Pan Peninsula is very helpful and professional. They quickly found me a good tenant at the expected rental and made good arrangement on helping the tenant to move in smoothly. Well done.

Philip · 23 June 2016

5/5

Google

Had a great experience with Suzanna as our agent. She was a pleasure to work with and a real asset during our process.

Dom · 24 November 2023

Agent replied · 21 June 2024

Hi Dom, we are delighted that you enlisted Hamptons Estate Agents Canary Wharf and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

We recently rent with Hamptons and I would like to say thank you to Claire Hewitt for helping us finding a home.PositiveQuality

Simona · 22 June 2022

5/5

Google

Suzanna Everson Was really accommodating to all that I was looking for. She couldn’t have been more helpful which made the experience so much easier .

Ann · 27 July 2023

Agent replied · 21 June 2024

Thank you for your positive feedback of Hamptons Estate Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

Had a great sales experience with Jack. He communicated regularly, kept us informed on the progress of our sale, and ensured a smooth end to end process

Hamza · 22 June 2023

Agent replied · 21 June 2024

Hi there Hamza, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

Having had a last minute issue with a potential tenant, Chris and Roberto were able to secure an other tenant and a great turn around to start the tenancy immediately - a very professional and competent team.

Salman · 23 June 2017

1/5

Google

Horrible experience. People not picking up the phone for an hour and unprofessional, disrespectful behaviour as if they didn't want me there.

Sid · 25 October 2023

Agent replied · 21 June 2024

Hi Sid, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Canary Wharf sets. Please could you send us an email to Customercare@hamptons.co.uk, so we can get in contact with you. Thank you.

5/5

Google

Impressed with the service in my purchase with Jack. Professional, not pushy, informative and quick turn around. Thanks Jack and Team

Andrew · 22 June 2022

5/5

Google

1st class service and consistency in helping me finding a property, Ben Constantinou will be getting recommended to anyone that needs a property.

Your · 22 June 2023

Agent replied · 21 June 2024

Hi there, we are delighted that you enlisted Hamptons Estate Agents Canary Wharf and that the service you received was of an exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

Great dealing with Adam, very professional and followed up at all stages of the process! Excellent result and experience and would highly recommend.

Lucy · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Lucy. We are so pleased to know that the team provided you with a high level of service!

1/5

Google

Terrible experience. Extremely rude staff.

Yau · 2 September 2025

5/5

Google

Excellent experience when viewing/purchasing my flat with Suzanna and Adam. Was super helpful throughout the process. Highly recommend!

Michael · 26 August 2023

Agent replied · 21 June 2024

Hi there Michael, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

The Hamptons Team was fantastic in helping me find a great flat at really short notice - absolutely recommend! Thank you so much Ben Constantinou!!

Cristina · 22 June 2020

1/5

Google

They advertise properties just for commercial purposes and wasting peoples time they don’t have the flats available that they advertise.

Markets · 22 June 2023

Agent replied · 21 June 2024

Hi Markets. We are extremely sorry to hear about this. Please would you send an email to Customercare@hamptons.co.uk with your contact details and we will do our best to make it up to you.

5/5

Google

The agent has been helpful throughout the process of buying our first home and gave us lots of useful advice.

Mikhail · 22 June 2023

Agent replied · 21 June 2024

Hi Mikhail, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!

5/5

Google

A great lettings team - Laura, Lucas and Beth, all super communicative and proactive. A very professional outfit.

Chris · 22 June 2023

Agent replied · 21 June 2024

Thank you for your positive feedback of Hamptons Estate Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

Ben is very professional and very friendly! He has been a joy to deal with; highly recommended!PositiveProfessionalism

Will · 22 June 2021

1/5

Google

Terrible services. Booked a viewing with them and I was at the door already. The agent didn’t turn up or call to reschedule beforehand at all.

April · 22 June 2022

Agent replied · 21 June 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Google

Hanna has always dealt with our inquiries promptly and efficiently

Heba · 25 October 2023

Agent replied · 21 June 2024

Thank you for your review Heba. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

4/5

Google

it was a bumpy deal but it got done and the price was good.

Andy · 22 June 2023

Agent replied · 21 June 2024

Thank you for leaving us a review regarding your experience. We’d like to hear more about it. Please can you send an email with your details to Customercare@hamptons.co.uk.

5/5

Google

My girlfriend and I have recently purchased our first flat, with Hamptons acting as the estate agent for the transaction. We were very pleased with how they managed the process and their responsiveness throughout the period. Thank you to Hamptons for all your time and efforts to ensuring that this purchase went as smoothly as possible.PositiveResponsiveness

Liam · 22 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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