Trusted Agent profile · London
★★★★★
802 reviews across 1 platform
35-37 Chase Side, London, N14 5BP
Part of haart, see every office.
haart's office in London, at 35-37 Chase Side, is rated 4.8 out of 5 across 802 reviews on 1 platform, including 802 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJust at the start of the process of selling our house and what a start so far - everything has been plain sailing thanks to Joanna - explaining things clearly, great communication and friendly nothing is too much trouble.
Dear Caroline, Thank you for the review, we look forward to selling your property Best WIshes Rolanda Politakis
5/5
GoogleFiona at haart Southgate was extremely professional, friendly and proactive in trying to find a suitable property for my son. Although eventually we had an offer accepted on a property being marketed by another agent, I cannot recommend her enough. She would certainly be one of my first calls to source future properties Thanks Fiona - next time!
Dear Graham, What a lovely review, Wishing your son all the best in his new home Southgate Sales
5/5
GoogleI have had exceptional service from the Haart Southgate team, especially from Rolanda who has been so patient with me and all the issues and delays we’ve had to encounter. Rolanda has kept me well informed of the process and has been very efficient in solving issues and I can not recommend Rolanda and the rest of the Haart Southgate team enough.PositiveResponsiveness, Quality, Professionalism, Value
Dear Shikha, Thank yo so much for your review, Working through the challenges & hiccups but we got their in the end! I'm so pleased for you and wish you every joy and happiness in the next chapter of your new home Regards Rolanda - Southgate Sales
5/5
GoogleWe've been flat hunting for a while and Jess at Haart Southgate has been amazing - she has excellent local knowledge, is very organised and communicative and has a lovely, positive attitude. Jess has taken the time to fully understand what we want to achieve from our search and only suggests properties that have real potential. Good estate agents seem to be hard to find but Jess is a real gem!
Clare Hindson, we're happy you found our staff to be so supportive during your experience here at haart Southgate.
5/5
GoogleNice and easy to book a viewing. Fiona was very informative and super friendly, making something that is very stressful, house viewing, but more fun. Thanks Fiona!
Dear Roger Happy to hear you are having a great experience house hunting, all the best Rolanda Politakis Branch Partner
5/5
GoogleTanika is an absolute credit to her profession and an asset to Haart lettings. She was the ultimate professional from the moment I called the agency to book a viewing all the way through to completion. She was always on hand to answer all my queries and explained all the steps very clearly at every stage.Thank you very much
Thank you for your 5* review and your kind words Southgate Lettings
5/5
GoogleI had an issue with my washing Machine after constant emails Erjon was the only person in the team That got back to me Amazing guy so helpful Will and can always rely on him to sort my issues out
Thank you for kind words - Southgate Lettings
5/5
GoogleWe have recently sold our property through Haart estate agents in Southgate. Rolanda and her team were truly amazing. They really cared about the whole experience and were faultless from day one. I would recommend them 100% and would do it all over again if I knew that Rolanda was at the helm. Her communication with us and dedication to us was exemplary. Great job done by true professionals.
Dear Sue, Thank you so much for your comments, they really mean a lot to us, I am touched by your reference to me, and have thoroughly enjoyed working with you. I truly wish you all the best in your new home and plans for the future Best Wishes, Rolanda & Team Southgate
5/5
GoogleKadeem and Joanna were excellent in selecting properties for us to view. They worked swiftly to arrange an appointment with their mortgage adviser so we were clear about the range of properties available to us. They made sure the appointments were made to accommodate our diaries and ensured I was kept updated at all times. Great service, would definitely recommend to those looking for a professional and honest agent.
Dear Negat Lodhi, Thank you for leaving such great and detailed feedback about your experience with haart Southgate estate agents.
5/5
GoogleI want to say a big thank you to Fiona. Fiona is very professional and welcoming. She has been provided much valuable information about the area and properties, which I found super helpful to me. I would highly recommend to use Haart Southgate if you are looking to buy. Kenny.
Dear Khoa Thank you so much for your review, all the best Rolanda Politakis Southgate Sales
5/5
GoogleI spoke to Joanna and she was super friendly and helpful. Very relatable and too the time to know the client as well as the property.
Dear Rahul, Many thanks for taking the time to write in about Joanna Best WIshes Rolanda Politakis Branch Partner
5/5
GoogleJoanna Gregoriou, It was a pleasure to meet such a lovely lady working at Haart Estate Agency in Southgate. Joanna has showed us 2 properties now and she is absolutely wonderful. We cant praise her enough. Friendly, patient and very informative. We wish all of the agents could be like her to make our home viewing such a pleasurable experience. Thankyou Joanna. Hope to see you soon. Kind Regards Bhavesh & Patty & Jasmin.
Dear Bhavesh Thank you ever so much for your lovely words about Joanna , she is a super star! :) Wishing you all the best Rolanda Politakis Branch Partner
5/5
GoogleWe've been working closely with the team here for a number of years now and the level of professionalism and work ethic is unmatched. So we wanted to say a big thank you to Aaliyah, Tatiana, Shereen and the rest of the Haart Southgate team for sticking with us over the years and especially in these hard times.PositiveResponsiveness, Quality, Professionalism, Value
Many Thanks for your comments they really are appreciated Team Southgate
5/5
GoogleBen the Resident Sales Consultant at the Southgate Haart Branch was very friendly, professional, attentive and knowledgeable about the property and the local area. His honesty created a good rapport and he was able to answer all our questions. It was no problem at all to visit the property twice and the experience was positive at all times. Thank you.PositiveResponsiveness, Professionalism
Dear Barbara, Thank you for your lovely review , Ben is really pleased and it was lovely to meet you too the other day Wishing you all the best Rolanda & Team Southgate
5/5
GoogleKadeem and Joanna were excellent in selecting properties for us to view. They worked swiftly to arrange an appointment with their mortgage adviser so we were clear about the range of properties available to us. They made sure the appointments were made to accommodate our diaries and ensured I was kept updated at all times. Great service, would definitely recommend to those looking for a professional and honest agent.
Dear Negat Lodhi, Thank you for leaving such great and detailed feedback about your experience with haart Southgate estate agents.
5/5
Google**review on behalf of my mother** Manda was so helpful in finding us a property, so polite and professional and went above and beyond to help us. He is a credit to the haart company. Thank you manda! Ellie & family
Thank you so Much - Southgate Lettings
5/5
GoogleI decided to sell with Haart estate agents in Southgate and found them to be very helpful and informative, especially Joanna who has helped to guide me through the daunting process of selling my flat and would like to thank Joanna and all the team for their help through to completionPositiveQuality, Professionalism, Value
Many Thanks Jacqui - Wishing you all the best in your new home Rolanda Southgate Sales
5/5
Google5 stars for haart and in particular Joanna Gregoriou who patiently listened to our needs and provided us with tailored house solutions. She gave us insights about the area and guided us on what we should be looking for. Thanks Joanna!
Thank you so much for your positive feedback. Southgate Sales
1/5
GoogleArrogant sales personnel.
We're sorry to hear that this was your impression. Providing respectful, professional service is very important to us, so we're disappointed to hear your experience didn't meet your expectations. As your review is anonymous, we're unable to look into what happened. If you're willing, we'd appreciate the opportunity to learn more and address your concerns. Please contact us directly so we can better understand your experience and work to make things right.
5/5
GoogleI have had a great experience with haart Southgate so far. Fiona has been really knowledgeable and helpful. Communication has been clear and this had made the process smooth and easy so far.
Dear Hannah, Thank you very much for your review Wishing you all the best Rolanda Politakis Southgate Sales
5/5
GoogleFiona has been so helpful with all the information and documents for my house purchase. Thank you so much
Thank you for taking the time to write Fiona a lovely review. We really appreciate it and are always happy to help.
5/5
GoogleFiona at haart has been wonderful in helping me with the search of my first property. Her communication has been amazing and she has been happy to show the property many times as we all have different working patterns and couldn’t view together. She has been happy to help in every way she can. Extremely friendly and hasn’t made us feel uncomfortable or rushing us through the viewing. Would highly recommend. Thank you for all the help so far
Dear Christiana Thank you for your review of Fiona, we are more than happy to accommodate your viewing times and hope to find your dream home Best WIshes Rolanda Politakis Branch Partner
5/5
GoogleI have dealt with Haart twice now and on both occasions I have been extremely happy with the service they provided. Rolanda has always been contactable and great to deal with. If we move again I will be considering Rolanda and the team again.
Dear Jamie Thank you for your review and pointing out how detailed and easy to follow our plan on valuing & selling houses which is unlike any other. It was a pleasure to work with you again Wishing you all the best Southgate Sales
5/5
GoogleWe worked with Fiona Murphy-Archetti at Haart Southgate to purchase a house - the process was seamless, professional, pleasant and appropriate. Commentary was insightful and helpful, with a close attention to what we were looking for. Communication was very prompt as well. Nothing bad to say.
Dear Mamata, Thank you so very much for your wonderful review, it has been a pleasure Southgate Sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.
